Site Reliability Engineer

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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Mental health support

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Childcare support

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Salary

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401(k) match

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Schedule

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Weekend work

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Application

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Deadline

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About this role

Site Reliability Engineer Manila, Manila, Philippines (Hybrid) Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Observability Engineer Duties: - Deploy, Upgrade, Maintain third party application stacks for metrics, logging and APM - Advanced troubleshooting of performance issues related to Linux - Build, Maintain and troubleshoot containerized workloads in Kubernetes or docker - Maintain CI/CD pipeline for developer code in Gitlab - Support developers with deploying and maintaining application servers - Create / Update Ansible code for configuration management of third-party applications - Create / Update Terraform code for management of infrastructure - Work with other teams to understand their specific needs and goals for observability and help them follow established processes and best practices to achieve those goals - Act as a Subject Matter Expert for the Observability stack , answering questions from other teams on how to use the tools we provide - Provide guidance and training to junior engineers - Participate in 24x7 On Call support rotating weekly between Observability Engineers - Work US based daytime hours Requirements: - This is an intermediate position with expectation the candidate has a good amount of work experience to be self-sufficient. - Intermediate to

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