Senior Cloud Infrastructure Engineer

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About this role

Senior Cloud Infrastructure Engineer United States (Remote) Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking a highly experienced Senior Cloud Infrastructure Engineer to design, implement, and support Software Defined Storage (SDS) and Kubernetes platforms in a private cloud environment. This role focuses on scalability, resilience, automation, and performance using Infrastructure-as-Code and GitOps practices. This is a deeply technical role requiring expert-level understanding of Software Defined Storage, Kubernetes and extensive working knowledge on Linux Operating systems. You will also collaborate with platform and SRE teams to maintain secure, performant, and multi-tenant-isolated services that serve high-throughput, mission-critical applications. Key Responsibilities: - Design, implement, and operate large-scale Software Defined Storage architectures across private and public cloud regions. - Deploy and support enterprise storage platforms (Pure Storage, HPE, NetApp) and SDS solutions (Ceph, Longhorn). - Build and operate multi-tenant Kubernetes clusters on bare metal using SDS-backed storage. - Develop Infrastructure-as-Code using Ansible, Terraform or Pulumi, with Python/Bash automation. - Implement CI/CD pipelines for infrastructure updates, patching, upgrades, testing, and rollback. - Build observability, alerting, and auto-remediation using GitOps and tools such as Prometheus, Loki, and Grafana. - Architect and maintain high availability, disaster recovery,

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