Customs Brokerage Manager

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Weekend work

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About this role

Customs Brokerage Manager Berea, KZN, South Africa Company Description: “We're not in the shipping business; we're in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. 18,000 trained professionals 350+ locations worldwide Fortune 500 Globally unified systems Job Description: To further develop the Customs brokerage product in the marketplace through focus on Operations, Finances, Sales, People, Systems, and Culture in adherence to the company's policy and procedures. Tasks and Duties This section lists job-specific tasks and duties, such as the ones listed below, that are completed on a regular basis by the employee, and as noted in the Expeditors Customs Brokerage Operational Performance Standards . This list may be edited to the specific job role. Ensure all classification instructions for all shipments for all customers. Monitor duty deferment usage and levels. Monitor license/visa applications. Ensure all new business is transitioned correctly. Make 3 F2F calls per week - Retention/Sales Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and trainings. Promote productivity tools (e.g., using edoc, Raft, process management, customsware usage/Expo customs. Audit of files in accordance to AEO. Follow up refunds with customs authorities. Management of customs system. Send client report requests through the available database (expo request, expo reporting). Provide content for customer reviews - duty/vat. Be open to implementing new

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