Senior Collaboration Engineer (Req#1106)

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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Not verified last checked Jun 13, 2026

Salary

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401(k) match

Listed Source: EMPLR_CONTRIB_INCOME_AMT. source Last checked Jun 13, 2026.

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About this role

Senior Collaboration Engineer (Req#1106) Durham, NC Overview As an ePlus Senior Collaboration Engineer, you will be responsible for designing and implementing single- or multi-vendor Collaboration Technology Solutions. You will have the opportunity to work within an industry-leading account team to understand our clients' needs and craft sustainable Collaboration roadmaps to get them there. Your Impact The essential functions of this position include: - Assist in creating and/or responding to Bill-of-Materials (BOM) and Statements of Work (SOW), verifying the solutions aligns with the customer expectations. - Planning and designing solutions for multi-vendor Collaboration Solutions - Be available as a pre-sales resource for sales team members, as necessary - Serve as an escalation point for Engineers, Sr. Engineers and Consultants. - Troubleshoot complex technology issues during and post implementation. - Assess Customer environment and make recommendations on solutions and improvements - Escalate issues to other team members, subject matter experts, and leadership as necessary - Provide deployment and implementation services of multi-vendor Collaboration solutions in the customer environment(s) - Be available to meet customers' Collaboration needs as part of the overall solution. - Align /meet with key collaboration vendors to stay current on products, technologies, and trends.Lead post sales implementations on professional services projects which could include directing the activities of others. - Maintain multiple advanced manufacturer specific advanced certifications. i.e.: CCIE, R/S. Voice, Brocade, CISSP, VCDX, UCS - Serve each and every customer to ePlus' standards Qualifications - Bachelor's degree preferred - 5+ years hands on experience upgrading and deployment of

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