Small Business Collections Representative (Hybrid)

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Offered From the posting source checked Jun 20, 2026

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 13, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

U.S. benchmark only; posted salary is not compared across countries or currencies.

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Work mode

Hybrid From the posting source checked Jun 20, 2026

In-office days

2 days From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Small Business Collections Representative (Hybrid) Denver, CO We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. #B I-H ybrid #LI-Hybrid About the role: A Collections Representative is primarily responsible for providing small businesses with payment options to fit their unique situations and allowing them to maintain personal and professional dignity as they fulfill their financial obligation to our company. As a Collections Representative, you will have the opportunity to ensure positive interactions with our small business customers when they have encountered a hardship. Responsibilities: - Handle inbound and outbounds calls to customers regarding overdue payments - Find solutions for customers who are past due on their account to get them back up to date - Follow up with customers via email and answer any questions that they may have - Maintain accurate, up-to-date information of customer interactions - Move existing customers through various stages of delinquency with a proficiency to brings loans to a current status - Follow all collection laws and legal practice Requirements: - Strong verbal communication and negotiation skills - Aptitude to express empathy and patience while discussing sensitive issues - Ability to balance multiple priorities, independently problem solve, and effectively handle changing situations - The drive to exceed your goals in a fast-paced, metric driven environment - Computer proficiency and accurate data entry skills required - Prior experience using Salesforce is a plus -

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