Retail Ops, Business Analyst II

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 7, 2026

Salary

$31-$31/hr Verified - from the job posting source checked Jun 20, 2026

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

18% below the BLS role benchmark for customer success aggregate.

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Retail Ops, Business Analyst II Country United States This is a CONTRACT POSITION. Your employment will be held by a third-party company of ENGIE's choosing. Any offered contract role will not constitute an offer for nor guarantee of future employment with ENGIE. Duration: Six Months Compensation: Pay Rate: $31.00/hr. Location: Houston, TX What You Can Expect The Collections Specialist is responsible for reducing DSO and increasing cash flow by collecting outstanding debt for ENGIE Resources. This role conducts high‑volume outbound calls, resolves escalated customer issues, and ensures accurate documentation of all collection activities. The specialist collaborates with analysts and cross‑functional teams to resolve disputes and ensure proper payment application.They maintain compliance with market rules, support drop decisions, and manage term fees and returned checks. Strong communication, problem‑solving skills, and the ability to stay composed under pressure are essential. The role also supports process improvements and completes required reporting to enhance overall collection effectiveness. Specialize in the collection of debt owed to ENGIE RESOURCES Use a variety of means to contact individuals who have defaulted on debts and/or who have not paid past-due bills. Must have exceptional communications skills, as well as listening abilities and problem solving acumen. Must have good attention to details. Reduce DSO and increase cash flow. Be able to handle multiple priorities. Ability to handle stressful situations and mainta

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