Customer Service Rep (03028) - Casselberry, Fl

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 13, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Service Rep (03028) - Casselberry, Fl Casselberry, FL, United States Company Description: Job Description: We are seeking a friendly and dedicated Customer Service Representative to join our team in Ocoee, Florida. As a key member of our customer support team, you will be responsible for providing exceptional service to our valued customers, addressing their inquiries, and resolving issues with empathy and professionalism. Respond to customer inquiries via phone, email, and chat in a timely and efficient manner Handle customer complaints and concerns with patience and understanding Process orders, refunds, and exchanges accurately Maintain up-to-date knowledge of products, services, and company policies Collaborate with other departments to resolve complex customer issues Document customer interactions and update account information in our customer service software Identify and escalate priority issues when necessary Provide personalized solutions to enhance customer satisfaction and loyalty Participate in ongoing training to improve customer service skills and product knowledge Qualifications: Excellent verbal and written communication skills Strong problem-solving abilities and attention to detail Proficiency in customer service software and basic computer skills Ability to multi-task and prioritize in a fast-paced environment Patient and empathetic approach to customer interactions Previous customer service experience preferred Ability to work flexible hours, including weekends and holidays as needed Strong team player with a positive attitude Additional Information: · Depth perception · Ability to differentiate between hot and cold surfaces Temperaments · The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards,

Read the full description at jobs.smartrecruiters.com. FewerJobs shows a preview and links to the original posting.