Conversion Consultant

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

U.S. benchmark only; posted salary is not compared across countries or currencies.

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Conversion Consultant Westmount, Quebec The Opportunity Join a fast-growing organization driven by strategic acquisitions! As a Conversion Consultant, you will own the critical "go-live" phase, transitioning newly acquired clients from legacy systems onto our core processing platform. If you are a methodical, data-savvy problem solver who loves translating complex data and guiding clients through major software transitions, this is your next step. Compensation: $90,000 CAD / year Work Arrangement: Hybrid (3 fixed days in office: Monday, Tuesday, and Thursday) Location: 4269 St Catherine West, Westmount, Canada What You'll Do (The Core Focus) • Lead the Transition: Own the client journey from legacy system to go-live, setting expectations, delivering system training, and running initial payrolls. • Master Data Mapping: Analyze, validate, and troubleshoot client data from various formats (text, CSV) to ensure 100% accurate system setup. • Solve Complex Problems: Partner with internal technical teams to resolve setup discrepancies, mitigate deployment risks, and optimize implementation processes. • Deliver Clean Cutovers: Conduct gap analyses between old and new systems to advise clients on workflow changes before handing them off to the ongoing service team. **What You BringExperience: ** • 1+ years of payroll processing, tax, or benefits administration experience. • Prior experience in software implementations or system conversions is highly preferred. Data & Tech Skills: Intermediate to advanced Excel skills with a thorough, analytical mindset. • Comfortable typing at least 35 WPM. • Client-Facing Power: Exceptional interpersonal skills with a proven ability to manage multiple concurrent projects and handle customer de-escalations smoothly.

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