Payment Processing Representative

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Offered From the posting source checked Jun 20, 2026
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Offered From the posting source checked Jun 20, 2026

Verification

Not verified checked Jun 13, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Payment Processing Representative Fort Worth-TX-USA-2601 Meacham Blvd The Payment Processing Representative plays a key role in supporting government and municipal clients by ensuring timely and accurate processing of payments. This position is responsible for managing a high volume of transactions, resolving customer inquiries, and maintaining detailed records in compliance with established procedures. Success in this role requires strong attention to detail, effective communication skills, and a commitment to delivering high-quality service in a fast-paced, customer-focused environment. Job Functions Handle inbound customer calls from start to resolution, processing payments, addressing payment inquiries, resolving complaints and providing requested payment information. Deliver courteous, professional service to both internal and external customers, striving for high levels of satisfaction. Adhere to security protocols and confidentiality standards when handling sensitive financial information. Maintain detailed and accurate records of all transactions in accordance with company policies and regulatory requirements. Basic Qualifications: Education and Experience: HS/GED and 0 years Ability to type and speak simultaneously while navigating systems during live calls. Comfortable using computers, including email and web browsers. Preferred Qualifications: Bilingual (English/Spanish) is preferred. Prior experience working in a service or data entry role. Must be dependable, punctual, and maintain a high level of integrity and confidentiality Must be 18 years of age or older Benefits In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees' whole selves,

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