Customer Onboarding-Intern

Benefits

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Weekend work

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About this role

Customer Onboarding-Intern Bengaluru, Karnataka, India The Company CommerceIQ is building the AI platform that runs commerce for the world's largest brands. We are not selling AI demos. We are shipping AI agents for content, media, and sales into the workflows of the Fortune 100 every week. 2,200+ Customers 10 of Top 12 CPG Companies 900+ Retailers Connected $200M+ Raised Customers include Coca-Cola, Nestlé, Colgate-Palmolive, Mondelez, Samsung, and Kellogg's. Backed by SoftBank, Insight Partners, and Madrona. Headquartered in Mountain View with teams across the US, India, Canada, and the UK. Pre-IPO. The Team The Customer Onboarding team owns the full lifecycle of how brands go live on the CommerceIQ platform - and stay live. That means configuring and integrating our products to match each customer's business logic, handling ongoing change requests as their needs evolve, maintaining product data quality, and troubleshooting when things break. The work is equal parts technical and operational, and the team is actively building automation to reduce manual load and improve quality at scale. What You'll Do - Own end-to-end configuration change requests for live customers - understanding the requirement, making the change, and validating the output - Troubleshoot configuration issues raised by customers, identify root cause, and either resolve or escalate with clear diagnosis - Perform manual product data operations - brand tagging, product tagging, banner tagging, PIM matching - as part of ongoing platform quality maintenance - Contribute to automation initiatives that reduce repetitive manual work, using SQL and scripting to build repeatable solutions -

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