Customer Service Representative - Fire Service Technician - Sprinkler

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 13, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Service Representative - Fire Service Technician - Sprinkler Posting Country United States | Posting Location North Carolina Requisition Number: 226594 Job Description Cintas is seeking a Customer Service Representative - Fire Service Technician - Sprinkler to provide outstanding customer service to both our internal partners and our customers through various activities using knowledge of Alarm Systems or Sprinkler Systems. Responsibilities include: Utilizing technical expertise in reviewing field technician's service reports and determining the validity and proper scope/cost of proposed deficiency repairs. Preparation of customer facing deficiency repair proposals for approval. Assist in technical training for internal partners and miscellaneous projects. Skills/Qualifications Required • Minimum 5 years' Fire Systems experience • Ability to communicate effectively with AHJ's as needed • Excellent phone demeanor and experience with customer service • High School Diploma/GED • Conflict resolution & negotiation capabilities Preferred • Experience with reading, understanding and creating quotes • NICET and other Fire Certifications • Accurate typing and 10 key pad skills • Proficiency with Microsoft Office (Word, Excel, Outlook) and intranet/internet Benefits Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost. Additionally, our employee-partners enjoy: • Competitive Pay • 401(k) with Company Match/Profit Sharing/Employee Stock Ownership

Read the full description at careers.cintas.com. FewerJobs shows a preview and links to the original posting.