Insights Analyst, Dispute Experience

Benefits

Parental leave

Not verified not verified - source URL not recorded; timestamp not recorded

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Offered From the posting source checked Jun 20, 2026
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

$138K-$190K From the posting source checked Jun 20, 2026

401(k) match

Reported not verified - source not recorded; source URL not recorded; timestamp not recorded

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Market context

U.S. role benchmark (BLS OEWS)

$111,944 U.S. median for this role

Projected growth (BLS Employment Projections)

+13.7% - Much faster than average

47% above the BLS role benchmark for data and ml aggregate.

Matched to SOC 15-1252 - Data and ML aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Data From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Work mode

Remote From the posting source checked Jun 20, 2026

In-office days

0 days From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Growth-stage From the posting source checked Jun 20, 2026

Equity

Offered From the posting source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Insights Analyst, Dispute Experience Remote, USA About the role As an Insights Analyst supporting Chime's Trust & Safety Pillar at OMX, you will play a criticalx role in strengthening the integrity of our platform by delivering deep analytical insights across Dispute Operations, Fraud Operations, Product Management, Engineering, and Risk. Your work will directly influence how Chime protects members, drives operational efficiency and resilience, reduces losses, and prevents abuse. In this highly visible role, you will partner closely with Fraud Ops, Disputes Ops, Risk, Product, and Engineering teams to diagnose emerging risks, quantify operational impacts, and develop recommendations that improve decision accuracy, automation effectiveness, and operational performance. You will bring strong analytical rigor, exceptional communication skills, and the ability to translate complex data signals into clear, actionable insights for senior leaders. This role requires a strategic thinker who can proactively identify gaps, drive analytical frameworks, and ensure cross-functional alignment in a rapidly evolving Trust & Safety environment. The base salary offered for this role and level of experience will begin at $138,000.00 and up to $190,000.00 Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to - Analytics & Root-Cause Identification - Translate complex data signals into root-cause narratives and actionable operational or product recommendations. - Define success metrics, KPIs, monitoring frameworks, and develop predictive analytics mechanisms for Disputes and Fraud Ops. - Build enhanced

Read the full description at boards.greenhouse.io. FewerJobs shows a preview and links to the original posting.