Customer Value Specialist - FM&Others Japan

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

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Verification

Not verified checked Jun 7, 2026

Salary

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401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Value Specialist - FM&Others Japan Customer Value Specialist - FM&Others Japan | State/Province1 | Job Posting Country TH Thailand | State/Province Saraburi | Job Posting City Saraburi | City Zip Code 18120 Job Purpose and Impact The customer value specialist - FamilyMart will ensure satisfactory of FamilyMart customers' requirements and requests. In this role, you will be the key and primary contact for FamilyMart from Cargill food safety, quality and regulatory function. You will be responsible for customer engagement and experience. Key Accountabilities Customer document review and updates Customer complaint receiving and coordinating for investigation; CCR verification review and returning within timeline. Satisfy customer questionnaire, query, statement, certificate, etc. requests. Lead data and reports preparation, i.e. KPI, monthly reports, etc. Facilitate product and sensory panelist calibration; Lead ATCQ/BTCQ plans and sample submission. Engage and influence customers through meeting, reporting, and visiting to strengthen trust. Engage internal stakeholders to satisfy customers' expectation and to compete market quality. Facilitate internal team to deploy the new process and requirements from FamilyMart. Partner Plant to achieve customer KPIs, e.g. complaint targets, etc. Partner Commercial to support customer on-site quality visit & audit. Partner R&D to satisfy and comply NPD customer requirements. Qualifications Minimum Qualifications Bachelor's degree in a related field or equivalent experience Good understanding of food manufacturing and food science Excellent communication and presentation skills. Practical /pragmatic approach to problem solving and timely soluti

Read the full description at jobs.cargill.com. FewerJobs shows a preview and links to the original posting.