Geek Squad Senior Repair Technician

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Geek Squad Senior Repair Technician As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs and services in accordance with Geek Squad's high standards and serve as a role model for the team. Your efforts will result in world-class employee and customer experiences while driving exceptional business results. Internally, this role is known as a CIA Agent. What you'll do - Assist other Geek Squad leaders with assigning staff to customer service, device diagnosis, repair, service and follow-up - Communicate department goals and other important information to team members in a clear, accurate and timely manner - Work directly with customers to ensure they receive the service they need and to resolve escalated customer service issues - Provide coaching to agents to develop their customer service and technology repair skills - Provide ongoing collaboration and answer questions for team members and other store employees to achieve goals and maintain high standards of customer service Basic qualifications - 1 year of experience in diagnosing and repairing PCs or consumer electronics - 1 year of customer service experience - 1 year of leadership experience, including coaching, training and recognition Preferred qualifications - Experience working with Windows operating systems What's in it for you We're committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support

Read the full description at sjobs.brassring.com. FewerJobs shows a preview and links to the original posting.