Senior Customer Engineer - 1st Shift

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

Not verified last checked Jun 13, 2026

Salary

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401(k) match

Listed Source: EMPLR_CONTRIB_INCOME_AMT. source Last checked Jun 13, 2026.

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Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

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About this role

Senior Customer Engineer - 1st Shift Chicago, IL, USA Shift: 1st, Tuesday - Saturday 8:00am - 4:30pm Why Join Us: We value our people and offer generous benefits - Medical, Dental, Vision benefits start day ONE! PLUS: Paid time off, 401K, paid maternity/paternity leave, tuition reimbursement, pet bereavement and more! There is a reason we boast numerous awards like “Great Place to Work Certified” and “Best Place to Work” For Moms, Dads, LGBTQ, and Veterans (just to name a few). At Deluxe, we know that great people make a great organization. A culture that keeps people. 42% of our team has been here over 10 years. When we asked our team why, we heard the people, benefits, family/home time, diversity, and team culture. Job Duties: The Senior Customer Engineer position is responsible for the emergency repair and on-going maintenance required to ensure the optimum performance of the user's electronic and hardware systems. The focus of the position is to perform preventative maintenance as scheduled, conduct technical training classes for defined product groups and define cost savings and equipment modification opportunities. Respond to operator placed service calls and perform day to day troubleshooting, repair and maintenance for equipment which mainly include but is not limited to mail handling, sorting, opening and document scanning equipment from manufacturers such as OPEX, NCR and IBML. Able to interact with operators, leads and managers to determine equipment issues and implement emergency repairs of equipment in a timely manner. Complete and document all scheduled maintenance of

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