Customer Service Representative
BED BATH AND Beyond - Totowa, NJ, United States
Posted Jun 10, 2026
Benefits
- Parental leave
- Not verified
- Non-birth-parent leave
- Not verified
- Family-building benefits
-
- Fertility benefits: Not verified
- Adoption assistance: Not verified
- Surrogacy assistance: Not verified
- Mental health support
- Not verified
- Relocation assistance
- Not verified
- Childcare support
- Not verified
- Learning budget
- Not verified
- Verification
- Not verified
- Salary
- Not verified
- 401(k) match
- Not verified
Was this benefit information wrong? Tell us.
Market context
- U.S. role benchmark (BLS OEWS)
- $78,856 U.S. median for this role
- Projected growth (BLS Employment Projections)
- +0.8% - Slower
Matched to SOC 11-1021 - Customer Success aggregate by role bucket.
Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.
Role
Schedule
- Shift type
- Not verified
- Weekend work
- Optional From the posting source checked Jun 20, 2026
Company
- Equity
- Offered Verified - SEC 10-K source checked Jun 20, 2026
Application
- Cover letter
- Not verified
- Assessment
- Not verified
- Deadline
- Not stated
Where they hire
State eligibility is not yet verified.
About this role
Customer Service Representative Totowa, NJ, United States Company Description: Bed Bath & Beyond is a nationally top-ranked brand of specialty stores, offering an extensive breadth and depth of domestics merchandise and home furnishings at the right value. We offer our customers the best level of customer service in retailing. We succeed because we serve exceptionally. We look for individuals who strive to strengthen customer loyalty. Job Description: The Customer Service Representative answers inbound customer service calls from internal and external customers. Our mission is to provide the best level of customer service by building rapport with the customer and possessing a genuine concern for their inquiries and needs. The Representative will provide this quality service via phone, internet chat and/or email channels. Qualifications: Hours: Currently hiring for evening positions, 4 pm - 1 am Other responsibilities as follows: Interacting with customers via telephone to provide information, process transactions and reply to inquiries about products and services. Use computer system to track, gather information, and/or troubleshoot customer issues. Refer unresolved customer issues to designated call center supervisor or manager for resolution. Achieve productivity standards and goals while maintaining the highest level of customer service. Provide quality support service through one-contact resolution to establish a long-term customer relationship. Accurately respond to questions and assist customers (internal and external) primarily via phone Assist customers with their billing and payments as needed. Empathize Qualifications: A Customer Service Representative performs the job duties and responsibilities above as well as the following essential job functions: Willingness
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Apply link not verified; last-live date unavailable.
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