Manager, Business Process Management & Downturn Readiness

Benefits

Parental leave

Not verified

Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

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Learning budget

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Verification

Not verified checked Jun 7, 2026

Salary

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401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Manager, Business Process Management & Downturn Readiness Scarborough Requisition ID: 264146 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Role: The Manager, Business Process Management and Downturn Readiness is accountable for the execution and delivery of Business Process Management (BPM), Downturn Readiness (DTR), and Knowledge Management initiatives across all Canada Collections portfolios, including Scotia Dealer Advantage (SDA). This role is responsible for building, implementing, and operationalizing BPM and DTR capabilities, including an enhanced Knowledge Management System. The role ensures processes, playbooks, and knowledge assets are practical, auditable, and embedded into frontline execution. Is this role right for you? - In this role you will: Business Process Management & Downturn Readiness (Execution Focus) • Execute BPM and Downturn Readiness initiatives aligned to the enterprise strategy and maturity roadmap established by the Sr. Manager. • Build and maintain documented processes, playbooks, and execution guides that support steady state operations and periods of increased volume, stress, or regulatory scrutiny. • Operationalize downturn readiness through documented surge processes, role clarity, decision paths, and readiness testing. • Partner across internal and external teams to ensure processes align to the Target Operating Model and evolving business conditions. Knowledge Management System • Lead and support enhancements in the design, build/updates of the Know

Read the full description at jobs.scotiabank.com. FewerJobs shows a preview and links to the original posting.