Director, Quality Assurance
Away - NYC: Soho HQ, New York City, New York, USA
Posted May 26, 2026
Benefits
- Parental leave
- Not verified
- Non-birth-parent leave
- Not verified
- Family-building benefits
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- Fertility benefits: Not verified
- Adoption assistance: Not verified
- Surrogacy assistance: Not verified
- Mental health support
- Not verified
- Relocation assistance
- Not verified
- Childcare support
- Not verified
- Learning budget
- Not verified
- Verification
- Not verified
- Salary
- $150K-$165K not verified - source not recorded; timestamp not recorded
- 401(k) match
- Not verified
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Market context
- U.S. role benchmark (BLS OEWS)
- $61,842 U.S. median for this role
- Projected growth (BLS Employment Projections)
- +1.9% - Slower
155% above the BLS role benchmark for operations aggregate.
Matched to SOC 11-1021 - Operations aggregate by role bucket.
Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.
Schedule
- Shift type
- Not verified
- Weekend work
- Not verified
Application
- Cover letter
- Not verified
- Assessment
- Not verified
- Deadline
- Not stated
Where they hire
State eligibility is not yet verified.
About this role
Director, Quality Assurance NYC: Soho HQ, New York City, New York, USA About Away We believe travel makes us better. Launched in 2016 with one perfectly designed carry-on, we now offer a range of luggage and travel essentials for every journey. Together we create, innovate, and embark on this journey as a community of travelers, helping to make travel more seamless for everyone. Join The Crew We are hiring a Director of Quality Assurance to lead our Quality team. This role reports to the Head of Operations and takes Away further by owning the strategic roadmap to optimize our global supply chain. We are looking for a strategic cross-functional partner who can advocate for Quality throughout the organization while prioritizing cost optimization and the post-purchase customer experience. In this role, you will architect the digital infrastructure and customer DIY solutions that define the next era of Away. What you'll do as the Director of Quality Assurance - Supply Chain Transformation & AI Ownership - You'll own the evolution of Quality at Away, building a proactive, tech-enabled model that optimizes the entire global supply chain - You'll identify and champion solutions that bridge the gap between our US-based design vision and Asia-based manufacturing reality - You'll enable supply chain systems that provide real-time visibility into factory performance, ensuring data drives our manufacturing decisions and are proactive vs reactive - Engineering Innovation & Tooling Strategy - You'll lead global manufacturing innovation, driving the strategy for equipment, tooling, and retooling with an uncompromising
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