Sr Manager, CSM, LATAM-MEXICO

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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Relocation assistance

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Childcare support

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Weekend work

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Deadline

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About this role

Sr Manager, CSM, LATAM-MEXICO Mexico City, Mexico City, MEX We are seeking a Sr Customer Solutions Manager (CSM) to join the AWS Mexico team to work with one or more of the most strategic customers in the country. In this highly visible position, the CSM is a thought leader that acts as a trusted customer advisor ensuring all AWS teams are working together effectively to deliver transformational outcomes for the customer. We help large organizations understand best practices around adopting advanced cloud-based solutions, and migrating existing workloads to the cloud. Together with customers we help shape and execute a strategy to build mindshare and broaden the use of AWS within these customers. At AWS we value critical thinking, self-motivation, and the ability to deal with ambiguity. We love people who innovate, use data to make decisions, and can express themselves thoughtfully. Key job responsibilities - Own & Influence: Lead projects end-to-end across Sales, Support, Solutions Architecture, ProServe, and customer teams - Guide Adoption: Understand customer business deeply and evangelize the right AWS solutions at the right time - Drive Transformation: Shepherd customers through AWS adoption using your large-scale delivery experience - Advocate & Coach: Be the customer's cloud coach internally and their voice to AWS leadership - Execute Strategy: Translate customer goals into plans and deliver industry-changing outcomes About the team ABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates

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