Selling Partner Support Associate — Based in South Korea (1-Year Contract), Selling Partner Support, Selling Partner Support
Amazon - KOR
Posted Feb 3, 2026
Benefits
- Parental leave
- 6 weeks From the posting source checked Jun 20, 2026
- Non-birth-parent leave
- 6 weeks From the posting source checked Jun 20, 2026
- Family-building benefits
- Mental health support
- Offered From the posting source checked Jun 20, 2026
- Relocation assistance
- Not verified
- Childcare support
- Offered From the posting source checked Jun 20, 2026
- Learning budget
- Not verified
- Verification
- Source-linked checked Jun 7, 2026
- Salary
- Not verified
- 401(k) match
- Reported from DOL Form 5500 industry filing (not employer-specific)
Was this benefit information wrong? Tell us.
Market context
- U.S. role benchmark (BLS OEWS)
- $78,856 U.S. median for this role
- Projected growth (BLS Employment Projections)
- +0.8% - Slower
Matched to SOC 11-1021 - Customer Success aggregate by role bucket.
Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.
Role
Schedule
- Shift type
- Not verified
- Weekend work
- Required From the posting source checked Jun 20, 2026
Company
Application
- Cover letter
- Not verified
- Assessment
- Not verified
- Deadline
- Not stated
Where they hire
State eligibility is not yet verified.
About this role
Selling Partner Support Associate — Based in South Korea (1-Year Contract), Selling Partner Support, Selling Partner Support KOR The SP-Support Associate acts as the primary point of contact between Amazon and our Selling Partners (SP). The SP-Support associate is responsible for providing timely and accurate operational support to Selling Partners who sell on Amazon stores. The successful candidate has a direct and immediate impact on the experience of buyers at Amazon. A strong track record of customer centricity is required for the role. A SP-Support associate is expected to address Selling Partners issues effectively, while working closely with other stakeholders within Amazon and adhering to service level agreements for phone, chat and/or email cases. In addition, SP-Support associate is also expected to contribute to a positive team environment and drive process improvements as applicable. Key job responsibilities 1. Comfortable working in a dynamic contact center environment with flexibility to adapt quickly to changing priorities with the appropriate sense of urgency. 2. Resolve complex queries from Selling Partners leveraging strong critical thinking and decision-making skills 3. Provides exceptional service to Selling Partners, building trust and strengthening relationships through empathy, active listening and rapport building. 4. Adeptly navigates multiple communication channels concurrently including phone/chat and email to engage with Selling Partners effectively 5. Demonstrates effective, clear and professional written and oral communication. Listens closely and empathetically to Selling Partners: understands, paraphrases, and prioritizes SP's needs, then provides appropriate solutions. 6. Consistently delivers on Selling Partner experience and efficiency (quality/productivity) goals, 7. Ability
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