Quality Manager Japan, Amazon Hub Pick up and Return Point (PARP)

Benefits

Parental leave

6 weeks From the posting source

Non-birth-parent leave

6 weeks From the posting source

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Source-linked checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$111,944 U.S. median for this role

Projected growth (BLS Employment Projections)

+13.7% - Much faster than average

Matched to SOC 15-1252 - Data and ML aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Data From the posting source

Seniority

Senior From the posting source

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered Verified - SEC 10-K source

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Quality Manager Japan, Amazon Hub Pick up and Return Point (PARP) Tokyo, JPN Amazon Pickup and Return (PARP) is growing and we are working to create a world-class delivery experience for customers through alternate delivery options - lockers and pickup points across Japan. If you are passionate about quality operations and look around corners for ways to serve customers at scale, we want your help. The PARP Quality Manager will own the quality and operations of the Amazon Pick-up Point network in Japan, as part of a global Quality Management function operating at a worldwide scale. This role will define and execute strategies to improve the customer experience by identifying and removing pain points across the Japan network, while also contributing to and driving programs and initiatives with worldwide scope. It will involve working with multiple teams across Last Mile to deep dive and define the best solutions for sub-par experience. This position involves strong stakeholder collaboration with both internal and external partners - including service providers, pickup point host partners, technology and product management, and local and international business development teams across geographies. The optimal fit for this role will be a candidate ready to dive into complex issues, influence cross-functional teams - both locally in Japan and across global functions - to bring continuous improvements and drive impactful change. The individual must be both analytical and creative, seeking out ways to improve products, processes, and tools, and executing on those ideas. Strong interpersonal skills are essential, as the

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