Quality Assurance Engineer, Alexa Global Quality - India

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About this role

Quality Assurance Engineer, Alexa Global Quality - India Bengaluru, Karnataka, IND Are you interested in shaping the future of the Alexa experience for customers around the world? Alexa Global Quality is looking for experienced Customer Obsessed Quality Assurance Engineer who is able to innovate, design and deliver quality campaigns for Alexa customers around the world. Our team works backward from our international customers across the globe to create authentically-native, delightful Alexa features in their language. Key job responsibilities * Own the everyday product quality for your workstream * Work with a team of Engineering and Product professionals to ensure the highest quality product is delivered against defined milestones. * Monitor production trends and take action to improve the customer experience * Evaluate device and Alexa functionality, create and own test strategies that are highly-relevant to your customers that validate the quality for Alexa features and devices * Develop and contribute automation and other quality tooling that improves test-efficiency across a global organization. * Raise, triage and bring to resolution of defects. Improve the everyday user experience for Alexa customers world-wide * Communicate with a wide range of partners and stakeholders (engineering teams and product management) to report programme status, collect requirements, evaluate alternatives and develop processes and/or tools as needed to support the organization A day in the life QAEs at Amazon maintain and push the high bar for quality in our products and services. We work on the latest innovations in the space of Alexa devices and features. You

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