Senior Genesys Voice Network Engineer

Benefits

Parental leave

Not verified

Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

Not verified checked Jun 13, 2026

Salary

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401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$116,543 U.S. median for this role

Projected growth (BLS Employment Projections)

+9.8% - Much faster than average

Matched to SOC 15-1252 - Software Engineering aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Engineering From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

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Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Senior Genesys Voice Network Engineer Bangalore, KA, India Bangalore, KA, India What success looks like in this role: Responsible to support Telecom infrastructure and associated technologies in scope. • Provide support for the Global Contact Center ACD. • Provide support for the audio/Video conferencing • Ensure video conferencing endpoints are operational and up to date. • Provide Global Call Recording/Archive System. • Provide support for the CTI environment. • Provide support for the reporting environment. • Provide support for other telephony adjuncts and emerging technologies as they are implemented. • Respond to user trouble tickets related to Cloud Contact center within service levels. • Active participation and coordinate testing and support of Cloud Contact Center Disaster Recovery plans. • Provide support to all IP phones, IP softphones, Video endpoints • Coordination/monitoring of vendor maintenance requests and activities. • Work with communications carriers and technicians to resolve carrier problems. #LI-CM1 You will be successful in this role if you have: 6+ years Voice & Cloud Contact Center Technologies Support Service. 3+ years Cloud Contact Center as a Service - Nice InContact, 8x8, Ringcentral , Amazon Connect, Genesys Cloud CX, Five9. On Premise Cloud Contact Center Technologies - Avaya, Cisco, Genesys SIP, VOIP, IP Telephony & Unified Communications, IVR, CTI, Call Recording, WFM, Dialers. Basic understanding of Network Infrastructure Design and monitoring. Ability to work in a 24x7 Support environment. Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship,

Read the full description at unisys.wd5.myworkdayjobs.com. FewerJobs shows a preview and links to the original posting.