Program Manager Ops Excellence, Ultrafast delivery

Benefits

Parental leave

6 weeks From the posting source

Non-birth-parent leave

6 weeks From the posting source

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Source-linked checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source

Seniority

Senior From the posting source

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered Verified - SEC 10-K source

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Program Manager Ops Excellence, Ultrafast delivery Tokyo, JPN Amazon is looking for a data-driven, hands-on, and innovative Program Manager to join our Operational Excellence team. As the backbone of our delivery network, you will be responsible for driving continuous improvement within our Under the roof (UTR) and on the road (OTR) operations. Your mission is to bridge the gap between current performance and "Best-at-Amazon" benchmarks. You will own the roadmap for productivity metrics, process standardization, and the scaling of ultra-fast fulfillment operations. This role requires a "boots-on-the-ground" approach to identifying bottlenecks and the analytical skills to implement scalable solutions across a rapidly growing network. ------- FLUENT JAPANESE IS REQUIRED FOR THIS ROLE. Key job responsibilities Process Standardization & ACES : Drive the adoption best standards across network to ensure uniformity and safety in all processes. Productivity & Metric Ownership: Improve key operational performance indicators (KPIs). Root Cause Analysis: Perform deep-dive analyses into operational defects and SLA breaches. Use data to identify trends and develop corrective action plans for weekly and monthly business reviews (WBR/MBR). Continuous Improvement (Kaizen): Lead Kaizen events and "Gemba" walks to eliminate waste and streamline material flow within the stations. Cross-Functional Leadership: Partner with Tech, Supply Chain, and Product teams to provide operational feedback on new tool rollouts and automation features. Change Management: Act as the primary liaison for process changes, ensuring that SOPs are up to best worldwide standards. FLUENT JAPANESE IS REQUIRED FOR THIS ROLE. About the team We are establishing new benchmarks in ultra-fast

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