Program Manager II, Strategic Initiatives, MENA, A-Now

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Market context

Median wage (BLS OEWS)

$57,704 national median

Projected growth (BLS Employment Projections)

+0.9% - Slower

Matched to SOC 41-2031 - Sales aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

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About this role

Program Manager II, Strategic Initiatives, MENA, A-Now Dubai, ARE Amazon Now is building the future of ultra-fast grocery delivery across the Middle East. We are looking for a Program Manager to drive measurable improvements across store capacity management, cost-per-order reduction, and delivery speed (Click-to-Door). This role sits within the Operations Excellence function and is responsible for identifying, scoping, and delivering high-impact programmes that improve customer experience and unit economics across Amazon Now's network in Saudi Arabia. You will work across Last Mile, Middle Mile, and Under-The-Roof (UTR) operations to find inefficiencies, build the business case, and drive cross-functional execution. This is not a reactive role, you will proactively identify opportunities before they become problems, connect the dots across operational channels, and ensure every initiative ladders up to CX outcomes and P&L impact. The right candidate is analytically sharp, comfortable with ambiguity, and operates with a bias for action. You think in systems, not silos. You're as comfortable in the data as you are in a room with senior stakeholders making the case for change. Key job responsibilities Store Capacity & Cost Management • Own programmes to optimise store capacity utilization, including bin density, ASIN rationalisation, gas tank management, and space allocation across darkstores. • Drive cost-per-order reduction across the end-to-end operation: UTR pick efficiency, DA (Delivery Associate) productivity, hub-to-store transhipment costs, and middle mile truck utilisation. • Analyse operational cost structures to identify the highest-leverage opportunities for unit economics improvement. Build business cases with clear ROI and execution plans. •

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