Program Manager, Central Operations

Benefits

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About this role

Program Manager, Central Operations Tokyo, JPN Central Operations refers to a new approach in Amazon Logistics (AMZL) to define a scalable solution to run the increasingly complex and growing last mile delivery network. Central Operations is a key strategic initiative with a vision to transform the way AMZL executes route planning, scheduling, on-road management and last mile delivery. We are looking for a Program Manager to join the team and drive improvement in processes and technology used within the operational team. This person will have a strong ability to excel and develop in new teams with a high degree of ambiguity. Key job responsibilities - Seek to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions - Manage multiple projects and tasks simultaneously and influence, negotiate, and communicate with internal business partners - Oversee gaps between teams, processes and systems - Identify and mitigate risks (before they become roadblocks) - Ensure critical path timelines are met, resource needs are understood and project prioritization is visible to senior leadership - Work closely with operations, product teams and engineering teams to root cause and solve complex problems related to increasing capability and reliability of our systems - Partnering with other analysts and BI engineers in planning and analytics to build analytical solutions to deliver on business goals Basic Qualifications: - 2+ years of program or project management experience - 3+ years of Computerized Maintenance Management System program experience - 3+ years of maintenance planner/scheduler in industrial maintenance,

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