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Onboarding Success Manager, Amazon Autos

Amazon - San Jose, San Jose, CRI

Posted May 11, 2026

Benefits

Parental leave
6 weeks From the posting source checked Jun 20, 2026
Non-birth-parent leave
6 weeks From the posting source checked Jun 20, 2026
Family-building benefits
  • Fertility benefits: Offered From the posting source checked Jun 20, 2026
  • Adoption assistance: Offered From the posting source checked Jun 20, 2026
  • Surrogacy assistance: Not verified
Mental health support
Offered From the posting source checked Jun 20, 2026
Relocation assistance
Not verified
Childcare support
Offered From the posting source checked Jun 20, 2026
Learning budget
Not verified
Verification
Source-linked checked Jun 7, 2026
Salary
Not verified
401(k) match
Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)
$78,856 U.S. median for this role
Projected growth (BLS Employment Projections)
+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Customer Success From the posting source checked Jun 20, 2026
Seniority
Mid From the posting source checked Jun 20, 2026

Schedule

Shift type
Not verified
Weekend work
Not verified

Company

Equity
Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter
Not verified
Assessment
Not verified
Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

Onboarding Success Manager, Amazon Autos San Jose, San Jose, CRI Are you passionate about helping businesses launch and grow on one of the world's most innovative platforms? Amazon Autos is revolutionizing the vehicle discovery and shopping experience, connecting customers with their ideal vehicle. As an Onboarding Specialist at Amazon Autos, you'll play a critical role in bringing new dealerships onto our marketplace - guiding them from contract signing through their first live transactions and setting them up for long-term success. As an Onboarding Success Manager, you will serve as the primary point of contact for new dealer partners throughout the onboarding journey. You'll project manage dealers through each stage of the onboarding process - from implementation and setup to configuration - ensuring a seamless and efficient launch experience. You'll work cross-functionally with internal teams and directly with dealer personnel to resolve blockers, drive accountability, and continuously improve the onboarding experience at scale. This role offers a unique opportunity to shape how automotive retailers enter the Amazon marketplace. If you thrive in a fast-paced, start-up-like environment and are energized by building scalable processes and helping partners succeed, we encourage you to apply. Key job responsibilities - Dealer Onboarding Project Management: Own the end-to-end onboarding process for new dealerships, guiding them through each stage - including implementation, setup, configuration, integration, and launch - to ensure an efficient and successful launch. - Dealer Relationship Management: Serve as the primary point of contact for dealers during the onboarding period, building trust and maintaining clear

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