Field Quality Assurance

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

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About this role

Field Quality Assurance Hawthorne, New York, USA Amazon Logistics (AMZL) Field Quality Assurance At Amazon, our motto is “Work Hard. Have Fun. Make History.” This position offers an exciting opportunity to make history by becoming a founding member of a quality assurance team whose purpose is to solve complex challenges and to create unprecedented customer experiences daily. We're looking for creative leaders with a passion for innovation, knack for problem solving, and a passion to create world class customer experiences that will change the face of commerce. The Role: The Field Quality Assurance Specialist will solve complex challenges with last mile delivery in their assigned territory, partnering with their Regional Quality Assurance manager, Operations Managers, and external property managers to ensure timely delivery of goods from our facilities to our end customers. The individual in this position will identify, design, and deliver process improvement solutions for various customer experience initiatives, designed to improve Amazon's ability to deliver directly to customers through its network of 3rd party vendors. By applying for the FQA role, candidates acknowledge that a mandatory evaluation is required during onboarding as a condition of employment. The evaluation is 60 minutes in duration and will assess your knowledge retention of Address Validation quality inputs using the GeoStudio tool. A minimum passing score of 90% is required. All new FQA hires must complete this evaluation within the designated onboarding period and will be allotted three (3) attempts. Failure to pass within those attempts may result in disqualification from the

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