Central Operations Program Manager, Japan Central Operations

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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Relocation assistance

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Childcare support

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Schedule

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Application

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Deadline

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About this role

Central Operations Program Manager, Japan Central Operations Tokyo, JPN Central Operations (CO) is a team that explores new approaches and ways of working at Amazon Logistics, delivering scalable solutions for running increasingly complex and growing last-mile delivery networks. The CO is responsible for the critical processes of last mile delivery, such as Route planning, Scheduling and Forecasting, On Road Management, and has a vision to continually transform the way we do this in a scalable manner. We are looking for Program Manager to join our team to launch new programs, drive improvements to the processes and technology used within Central Operations (CO). Program Manager must be able to excel and grow in a new team with high ambiguity. In this role, you will think big, develop original ideas, and directly influence and collaborate with the Transportation team, Last Mile Tech team, Operations, and business development teams to further expand Central Operations also responsible for developing strategic approaches. Key job responsibilities • Define the program (mission, vision, tenets), set objectives, analyze data, and drive improvements that are quantified with metrics • Seek to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions • Oversee gaps between teams, processes and systems • Identify and mitigate risks (before they become roadblocks) • Ensure critical path timelines are met, resource needs are understood and project prioritization is visible to senior leadership • Work closely with operations, product teams and engineering teams to root cause and solve complex problems related

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