Inside Channel Account Manager

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

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Verification

Not verified last checked Jun 13, 2026

Salary

Not verified

401(k) match

Listed Source: EMPLR_CONTRIB_INCOME_AMT. source Last checked Jun 13, 2026.

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Market context

U.S. role benchmark (BLS OEWS)

$57,704 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.9% - Slower

Matched to SOC 41-2031 - Sales aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

Not verified

Weekend work

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Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Inside Channel Account Manager Manila-8x8 Asia 8x8 connects our customers and teams globally, empowering CX leaders with performance and insights to make smarter decisions, delight customers, and drive lasting business impact. The Inside Channel Account Manager plays a vital supporting role to Channel Account Managers (CAMs) in the UK&I Channel team, ensuring a seamless partner experience and operational excellence. This role provides comprehensive administrative and operational support to regional CAMs and partners - managing inquiries, coordinating processes, and maintaining satisfaction through efficient and accurate service. In addition to supporting CAMs, the specialist also manages the long tail of partners reactively, ensuring all partners receive timely guidance and assistance to succeed with 8x8. Key Responsibilities Support regional CAMs across the UK&I by assisting with partner-related operational tasks and day-to-day case management. The Internal Channel Account Manager will be aligned to one of these regions. Provide responsive, accurate assistance to CAMs and partners to ensure operational efficiency and satisfaction. Handle support escalations, order management, billing queries, porting, cancellations, and migrations, ensuring timely, professional resolution. Collaborate with internal teams including Sales, Operations, Billing, Legal, Deal Desk, and Professional Services to resolve partner issues effectively. Provide out-of-office coverage for CAMs during travel or absence to maintain uninterrupted partner support. Deliver reactive support to 8x8's long-tail partners, ensuring all partners receive timely and accurate assistance. Manage partner portal issues such as new user setup, access problems, and login assistance. Assist with pricing requests and deal desk submissions, ensuring accuracy and timely completion. Maintain precise partner

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