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Yotpo

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  • Accountant

    Sofia

    unspecified Salary not disclosed

    Accountant Sofia Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. The Accountant will be working closely with our local controller and support our worldwide accounting team to assist in creating and analyzing SMS Bump financial reports and ensure compliance with legal requirements, process accounts payable and receivable, and manage invoices and tax payments. Ultimately, the Operations Accountant Specialist responsibilities are to accurately record all day-to-day financial transactions of our company. Responsibilities: - Bookkeeping function including maintenance of all GL accounts and account reconciliations, (accounts payable, accounts receivable, fixed assets etc.); - Process bank payments and monitor bank balances; - Responsible for processing all vendor invoices and payments applications and maintaining all supporting documentation; - Calculation and posting of accruals and provisions; - Record payroll, related social security contributions, and payroll taxes; - Prepare AP and AR reports and maintain vendor and customer master data in the ERP system; - Prepare customer invoices and record bank deposits; - Review, verify and process all primary documents related to accounting of Fixed assets; - Track, record and reconcile employee's expense reimbursement reports; - Performed monthly reconciliations for 25+ balance sheet accounts, ensuring timely month-end close; - Participation in the preparation of

  • Bilingual Implementation Manager (French/English)

    Sofia

    unspecified Salary not disclosed

    Bilingual Implementation Manager (French/English) Sofia Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. About the Team: The Implementation team is customer-focused, collaborative, and results-driven. Team members work closely across departments to deliver exceptional customer experiences and help brands realize value quickly. We value ownership, continuous learning, innovation, and a strong commitment to customer success while fostering an inclusive and supportive environment. Key Responsibilities: - Lead onboarding and implementation projects for new customers from kickoff to go-live. - Serve as the primary point of contact during the onboarding journey, building trusted customer relationships. - Configure Yotpo solutions and guide customers through setup, integrations, and best practices. - Collaborate with Sales, Customer Success, Product, and Technical teams to ensure a seamless implementation experience. - Drive customer adoption, manage project timelines, identify risks, and ensure successful outcomes. Required Skills: - Fluent French and English communication skills, both written and verbal. - 2-5+ years of experience in implementation, onboarding, project management, customer success, or a similar customer-facing role. - Strong project management and organizational skills, with the ability to manage multiple customer implementations simultaneously. - Experience working with SaaS platforms and guiding customers through technical or product adoption processes. - Excellent stakeholder

  • Junior Software Engineer

    Sofia

    unspecified Salary not disclosed

    Junior Software Engineer Sofia Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. Yotpo builds leading Reviews & Loyalty products for eCommerce, powered by AI and deep ecosystem integrations. We help brands turn customer voices and loyalty into measurable growth across every channel. As a Junior Software Engineer, you'll be an integral, equal member of a cross‑functional engineering squad, partnering with engineers at every level and collaborating with product managers, designers, and more to ship features that deliver AI‑driven insights, multilingual experiences, and next‑gen loyalty capabilities for thousands of merchants. Why Join Us - Quality‑first culture: Work within an engineering community that champions consistent standards, result-based decisions, and continuous improvement. - Learn from builders: Pair with Tech Leads and senior engineers who model engineering excellence and share knowledge through reviews, forums, and workshops. - Modern toolkit: Use current development tools (including AI‑assisted coding) and shipping practices: clean code, testing, CI/CD, and observability. - Clear growth path: Structured feedback and mentorship to help you master fundamentals and take on more ownership quickly. Key Responsibilities - Design, implement, test, and ship user-facing features and backend services with guidance, owning tasks from planning to deployment and monitoring. - Write clean, maintainable, and

  • Bookkeeper

    Tel Aviv

    unspecified Salary not disclosed

    Bookkeeper Tel Aviv Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. At Yotpo, our mission is to help brands strengthen relationships with consumers through authentic experiences and data-driven insights. Our Finance team plays a key role in ensuring our operations are smooth, compliant, and scalable. We're looking for a detail-oriented and tech-savvy Bookkeeper to join our collaborative and innovative Finance department. Why Join Us: - Be part of a dynamic Finance team that values good vibes, teamwork, and efficiency. - Take ownership of core financial processes while working with cutting-edge tools and AI solutions - Gain exposure to global operations and cross-functional collaboration. Key Responsibilities: - Lead cross-functional and multi-entity process improvements and automations. - Record invoices, payments, and GL transactions. - Lead key aspects of the monthly closing process, including provisions, prepaid expenses and allocation expenses. - Prepare and submit VAT reports, withholding tax and other tax reportings - Identify opportunities for process improvement and automation. - Maintain Fixed Asset records. - Manage day-to-day bookkeeping and accounting activities Required Skills: - 4+ Years of experience as a Bookkeeper, with formal bookkeeping qualifications - Hands-on experience with NetSuite (NS) - Strong knowledge of bookkeeping principles and accounting processes

  • SMB/Mid Market Account Executive- UK

    London

    unspecified Salary not disclosed

    SMB/Mid Market Account Executive- UK London Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. Yotpo's SMB/Mid Market Account Executive position is a role integral to our continued growth strategy within the EMEA market and globally. We are looking for results-driven Account Executives who have an existing knowledge of SaaS, digital marketing and direct B2B sales, with an emphasis on new business acquisition. You will be introducing our platform to new prospect accounts, spanning a broad cross-section of industry verticals to join our client base that has already surpassed 150,000 clients. In this role, you'll work with cross-functional departments, such as marketing, partners, solutions engineers and other product specialists across teams, resourceful in sharing learnings with the broader team. You are a strategic thinker who can understand broader business goals and offer solutions to optimize long-term success over short-term gains. While you are competitive with yourself, your ultimate goal is winning as a group. You can navigate through ambiguity and adapt nimbly to evolving business needs. As a SMB/Mid Market Account executive, you will: - Drive the full sales cycle to attain new business, continuously seeking creative strategies to reach your audience - Be expected to run 1-3 Discovery/Demo

  • Account Executive

    Sydney

    unspecified Salary not disclosed

    Account Executive Sydney Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. Yotpo helps eCommerce brands turn one-time buyers into lifelong fans. We're the platform behind some of the world's fastest-growing commerce brands, and we're building out our APAC sales team to match. If you're a hungry AE who loves the thrill of the close, gets genuinely excited about eCommerce, and wants to own your number in a market that's still wide open, read on. What you'll actually be doing You'll own the full sales cycle for SMB prospects across APAC. From first outreach to signed contract, this is your deal to run. You'll be talking to founders, marketers, and heads of eCommerce at brands who are actively trying to grow, which makes for pretty good conversations. - Run the full cycle: prospect, qualify, demo, negotiate, close - Build and manage a healthy pipeline through outbound, inbound, and referrals - Match Yotpo's solutions to real business problems (no spray and pray) - Work closely with Sales Engineers and Customer Success to make sure customers hit the ground running - Consistently exceed your targets and raise the bar What we're looking for - 2+ years of full-cycle SaaS or tech

  • Business Analyst (GTM)

    Sofia

    unspecified Salary not disclosed

    Business Analyst (GTM) Sofia Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. We are looking for a Business Analyst to join our GTM Analytics team. You'll play a pivotal role in empowering our GTM group and broader go-to-market teams with data-driven insights that fuel growth, efficiency, and innovation. Our Technologies: SQL, Tableau, DBT, G-Sheet, Salesforce Why Join Us: - Make a direct impact by shaping how we define and measure success across the GTM organization - Collaborate cross-functionally with smart, passionate teams in a data-centric and supportive environment You'll be: - Define KPIs and measure them for the GTM group to track performance and drive strategic initiatives - Build reports, dashboards, and metrics to deliver actionable insights - Serve as an analytics focal point, working closely with a wide range of cross-functional teams Your experience: - Strong analytical skills with the ability to turn data into strategic insights - Experience with BI tools such as Tableau, Looker, or Power BI (we use Tableau) - Proficiency in SQL - Excellent communication and cross-functional collaboration skills - High level of independence and self-motivation - Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities - Minimum of 2+

  • DevSecOps Engineer

    Sofia

    unspecified Salary not disclosed

    DevSecOps Engineer Sofia Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. At Yotpo, we are committed to creating secure, reliable, and innovative solutions for our customers. The Security Team is a core part of every aspect of Yotpo's business - from customers to backend systems and everything in between. As a Senior Cloud Security Engineer, you will play an integral role in designing, maturing, and automating our cloud security controls. You will also contribute to other security domains and initiatives such as Incident Response, Security Monitoring and Risk Management. You will work in close partnership with our DevOps, R&D and Product teams to help strengthen our security posture and our platform. Why Join Us: - Engineers will immerse themselves in a complex, large-scale environment that offers the chance to work with diverse technologies. This unique setting is an exceptional opportunity for growth that not every company can provide. - Be at the forefront of cybersecurity, tackling complex and emerging challenges. - Freedom to innovate and implement impactful solutions that directly enhance Yotpo's overall security posture. - Engage with a wide range of projects to develop deep knowledge across multiple security domains. Key Responsibilities: - Serve as Cloud Security

  • Senior Partner Manager

    London

    unspecified Salary not disclosed

    Senior Partner Manager London Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. As a Senior Partner Manager at Yotpo , you will own and grow a defined book of named agency partners. This role is focused on strategic relationship ownership, revenue expansion, and tier progression. You will act as the primary point of contact (POC) for your partners, developing joint business plans, driving partner-sourced revenue, and ensuring long-term engagement and retention. The Senior Partner Manager is accountable for measurable ecosystem impact and serves as a strategic extension of Sales, Marketing, and Product teams. This is a revenue-responsible, relationship-first role requiring strong commercial acumen and executive-level partner engagement. Strategic Partner Ownership - Serve as the primary point of contact for a portfolio of named agency partners. - Build and maintain multi-threaded relationships across partner leadership, sales, and delivery teams. - Develop and execute joint business plans to support shared clients and new opportunities to support the partner program. - Drive accountability around referral targets, product adoption, and partner engagement metrics. Partner Enablement: - Create and promote community-wide enablement/marketing initiatives to further educate partners on the value creation that comes from Yotpo and further expose the great innovation coming from

  • Sales Manager, Team Lead

    London

    unspecified Salary not disclosed

    Sales Manager, Team Lead London Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. Yotpo is looking for a results-driven and experienced Sales Manager to lead and scale our SMB/MM sales team. In this role, you'll take ownership of driving revenue growth while building and developing a high-performing team of Account Executives. You will oversee the full sales cycle, partner closely with Marketing and cross-functional stakeholders, and leverage data and AI-driven insights to continuously improve performance and efficiency. This is a high-impact leadership opportunity for someone who thrives in a fast-paced, collaborative environment and is excited to shape both strategy and team success. You Will: - Be responsible for hitting the monthly and quarterly SMB/MM targets. - Understand and help drive the end-to-end SMB/MM funnel in partnership with Marketing, ABM and Partner teams. - Bring an AI centric approach to day-to-day workflow and team management contributing to Yotpo's sales operation and enablement priorities. - Not an IC role. - Assume management responsibility of a team comprised of SMB/MM Sales Development Representatives and Account Executives that you will continue to develop and grow. Hire and train high-performing salespeople according to company values and methodology. - Identify areas for growth in

  • Enablement Manager, Customer Success

    New York

    unspecified $110K-$125K

    Enablement Manager, Customer Success New York Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. The CS Enablement Manager is a key partner to our global Customer Success organization, ensuring our teams are fully equipped to deliver strategic value, drive retention, and uncover opportunities for growth across our platform. Reporting directly to the VP of Customer Success, this role owns the global CS enablement strategy across multiple regions and customer segments. The ideal candidate has a strong track record designing and delivering impactful enablement programs for post-sale teams, along with a passion for customer outcomes and data-driven value realization. Familiarity with e-commerce and recurring revenue models is a strong advantage. What you'll do - Become a subject-matter expert in the e-commerce landscape, Yotpo's products, value drivers, and customer use cases, translating complexity into scalable enablement that empowers CSMs to influence business outcomes. - Deeply understand the Customer Success workflow (shadowing CSMs, Support, AMs, and key cross-functional partners) to ensure training aligns to real-world responsibilities and challenges. - Partner with CS leadership to identify skills and knowledge gaps, develop plans to close them, and measure the impact. - Design and own onboarding & continuous enablement programs that develop core skills,

  • VP of Product

    Tel Aviv

    unspecified Salary not disclosed

    VP of Product Tel Aviv Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. Yotpo is looking for a VP of Product to own and lead the Reviews product - one of Yotpo's most strategic and customer-facing products and the cornerstone of Yotpo's eCommerce marketing platform. As VP of Product for Reviews, you will define and drive the long-term vision and strategy for the product, shape the roadmap, and lead a team of product managers to deliver industry-defining experiences for thousands of global brands. You will partner with the executive team, Engineering, Marketing, Customer Success and Sales to build a best-in-class reviews product that drives customer trust, merchant growth, and platform differentiation. This is a high-impact, high-visibility role with direct influence over Yotpo's product strategy and company trajectory. Responsibilities - Own the end-to-end product vision, strategy, and multi-year roadmap for the Reviews product line - Set the strategic direction and OKRs for the Reviews group in alignment with company-wide goals and growth priorities - Lead, hire, develop, and inspire a team of senior product managers, fostering a culture of ownership, innovation, and customer obsession - Serve as the internal and external voice of the Reviews product, engaging with key

  • Senior Product Manager

    Tel Aviv

    unspecified Salary not disclosed

    Senior Product Manager Tel Aviv Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. About the role We are looking for a Senior Product Manager to join Yotpo and help build the next generation of our UGC (User-Generated Content) platform, powered by AI . This role focuses on creating AI-driven capabilities on top of Yotpo's core products - enabling brands to better collect, understand, and activate customer content such as reviews, ratings, and visual UGC. You will work in a strong product trio with design and engineering to discover, validate, and deliver solutions that create real value for customers and drive measurable business impact. This is a unique opportunity to shape how AI transforms customer content into actionable insights and growth engines for e-commerce brands. What you'll do - Partner closely with engineering and product design in a product trio to discover and deliver impactful solutions - Lead continuous discovery with customers, prospects, and internal stakeholders - Define problems worth solving at the intersection of UGC, AI, and e-commerce - Translate customer and business needs into clear product direction and priorities - Drive fast iteration cycles from discovery to delivery and learning - Use qualitative and quantitative insights to

  • Senior Cloud Security Engineer - Cloud Foundation

    Sofia

    unspecified Salary not disclosed

    Senior Cloud Security Engineer - Cloud Foundation Sofia Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. At Yotpo, we are committed to creating secure, reliable, and innovative solutions for our customers. The Security Team is a core part of every aspect of Yotpo's business - from customers to backend systems and everything in between. As a Senior Cloud Security Engineer, you will play an integral role in designing, maturing, and automating our cloud security controls. You will also contribute to other security domains and initiatives such as Incident Response, Security Monitoring and Risk Management. You will work in close partnership with our DevOps, R&D and Product teams to help strengthen our security posture and our platform. Why Join Us: - Engineers will immerse themselves in a complex, large-scale environment that offers the chance to work with diverse technologies. This unique setting is an exceptional opportunity for growth that not every company can provide. - Be at the forefront of cybersecurity, tackling complex and emerging challenges. - Freedom to innovate and implement impactful solutions that directly enhance Yotpo's overall security posture. - Engage with a wide range of projects to develop deep knowledge across multiple security domains. Key Responsibilities:

  • Account Executive, Mid Market

    Toronto

    unspecified Salary not disclosed

    Account Executive, Mid Market Toronto Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. Yotpo's MM Account Executives are high-visibility, high-impact, competitively compensated, and integral to our continued growth strategy and expansion of our footprint within the market. From retail companies that are household names to digitally native brands, you will be targeting and working closely with high recognition names of the caliber of Chubbies, Brooklinen, and Allbirds. Given the notable nature of these brands and the corresponding opportunity for a long-term and impactful partnership, it's necessary that whomever joins the Yotpo team approaches each point of contact carefully and strategically, with exceptional attention to detail. You will: - Drive Revenue & Own Results : Outbound and strategically nurture and close leads from our Partnership division, inbound marketing initiatives, and Sales Development Representatives. You own your results and figure

  • Senior Product Marketing Manager

    New York

    unspecified $155K-$175K

    Senior Product Marketing Manager New York Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. If you're passionate about telling powerful product stories, driving go-to-market excellence, and shaping how customers experience innovation, we'd love to hear from you! The Product team at Yotpo is a group of curious, data-driven, and creative thinkers who are passionate about building products that help brands grow. We collaborate closely across Product, R&D, and Go-to-Market teams, always striving to connect customer needs with business impact. Our culture values openness, innovation, and ownership- where every voice is heard, and ideas turn into action. As a Senior Product Marketing at Yotpo , you'll help define how our products show up in the market and tell the story of how we drive real value for our customers. Key Responsibilities: - Develop go-to-market strategies for new product launches and feature releases, ensuring alignment across Product, Sales, and Marketing teams. - Create clear and compelling product messaging and positioning that communicates Yotpo's value to target audiences. - Collaborate closely with Product Management to translate technical capabilities into customer-centric stories and use cases. - Enable Sales and Customer Success teams with effective collateral, training, and competitive insights. Required Skills: -

  • SW Engineer Team Leader

    Tel Aviv

    unspecified Salary not disclosed

    SW Engineer Team Leader Tel Aviv Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. At Yotpo, we empower brands to grow by building powerful, data-driven eCommerce marketing solutions that create meaningful customer experiences. Our Platform department plays a critical role in enabling our product teams to move fast, scale confidently, and deliver exceptional value. As a Frontend Infrastructure Team Leader, you will shape the foundations that power our frontend ecosystem and influence how engineering excellence is practiced across the company. Why Join Us: - Own and shape frontend standards, architecture, and best practices company-wide - Lead innovation initiatives using cutting-edge frontend technologies and modern development approaches - Drive high-impact infrastructure projects that enable product teams to scale efficiently - Grow as a strategic technical leader with broad organizational influence Key Responsibilities: - Provide strong technical leadership and architectural direction for Yotpo's frontend infrastructure - Lead, mentor, and grow a team of frontend engineers, fostering a culture of ownership, collaboration, and excellence - Define and execute the frontend infrastructure roadmap in alignment with company objectives - Evaluate and implement modern frontend technologies and best practices to ensure scalability, performance, and maintainability - Collaborate cross-functionally with product, backend, design, and

  • Senior Full-Stack Engineer (UGC)

    Sofia

    unspecified Salary not disclosed

    Senior Full-Stack Engineer (UGC) Sofia Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. As we build Yotpo's next generation platform, we're also exploring how AI can power smarter, more personalized eCommerce experiences. If you're excited about leveraging AI technologies alongside modern engineering practices, this role is a great opportunity to make an impact. You will play a key role in developing and enhancing our platform, designed to be reliable, scalable, and a foundation for enabling other product lines. This involves tackling complex challenges, including building critical applications capable of handling large datasets and high volumes of data efficiently. What you bring to the table: - Deep backend expertise with event-driven and microservices architectures, plus strong grasp of scalable, resilient system design . - Proven, hands-on experience with Java and Spring Boot , building and operating robust production services. - Solid knowledge of data structures, design patterns, and OOP, with pragmatic trade-off thinking . - End-to-end ownership of services-architecture, implementation, testing, deployment, observability/monitoring , and support. - Experience with frontend technologies such as React or Angular is an advantage. - Strong interest in AI-driven development , with experience using or evaluating AI-assisted coding, testing, or productivity tools - an

  • Product Designer

    Tel Aviv

    unspecified Salary not disclosed

    Product Designer Tel Aviv Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. About the job If you're into online shopping (who isn't these days?), chances are you've crossed paths with Yotpo. We're all about eCommerce retention - helping brands of every size turn one-time shoppers into lifelong customers. Think loyalty programs and reviews - it's what we do best. Plus, we've got more tricks up our sleeve. With teams spread across the globe - from the US and Canada to the UK, Israel, Bulgaria, and Australia - we're growing fast. Our main mission? Delivering cutting-edge technology that sets new standards in the industry. Sounds exciting? Then read on, because we're looking for curious professional talents to be a part of building the future of the e-commerce industry. At Yotpo, we're on a mission to help brands strengthen relationships with their customers through innovative retention marketing solutions. As part of our Loyalty Product team, you'll play a pivotal role in shaping the future of our loyalty experience by creating intuitive, thoughtful, data-informed, and customer-centric designs that directly influence product strategy and customer outcomes. This role is central to Yotpo's growth and impact, giving you the opportunity to partner closely

  • Upmarket Customer Success Manager

    New York

    unspecified $100K-$120K

    Upmarket Customer Success Manager New York Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. We're looking for a strategic and experienced Customer Success Manager to join our Upmarket team and lead relationships with some of the world's most recognized eCommerce brands. In this role, you'll act as a trusted advisor-owning relationships end-to-end, driving measurable business outcomes, and ensuring customers achieve success and growth across Yotpo's platform. - Own customer relationships post-onboarding through renewal, developing success plans that align with business goals and measurable outcomes - Deliver a true consultant perspective in every interaction-creating tailored strategies based on each customer's goals, challenges, and opportunities - Partner closely with Account Managers to drive retention, expansion, and accurate revenue forecasting - Proactively track adoption and performance metrics, managing risk through regular engagement and leading resolution strategies when challenges arise. - Lead strategic QBRs and executive-level conversations that align Yotpo's roadmap to customer objectives. - Build and maintain strong, multi-threaded relationships with stakeholders across enterprise organizations, from day-to-day operators to C-suite executives. - Collaborate cross-functionally across global teams with Product, Sales, Marketing, and R&D to deliver a seamless, high-impact customer experience. - Independently pilots client escalations, framing issues constructively, and aligning stakeholders