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Rockbot

5 open roles indexed with location, benefit, and apply-link signals where available.

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  • Solutions Engineer

    Remote

    remote $110K-$130K

    Solutions Engineer Remote The team at Rockbot is hiring a Solutions Engineer who can translate Rockbot's technical depth into clear, compelling conversations that win business. As we grow into more complex enterprise and mid-market deals, this role will truly own the technical side of the sales process: running demos, scoping integrations, responding to RFPs, and ensuring every prospect fully understands how Rockbot will work in their environment. This role is highly customer-facing, with approximately 80% focused on prospect and customer engagement and 20% dedicated to internal enablement, documentation, and technical education. Success in this role means improving technical deal execution, accelerating enterprise readiness, and increasing win rates on larger, more complex opportunities through exceptional solution design and customer engagement. What You'll Do Own the Technical Sales Narrative - Partner with Account Executives to qualify, scope, solution, and close mid-market and enterprise opportunities, serving as the technical lead throughout the sales cycle - Translate technical complexity into clear business value, helping prospects understand how Rockbot fits into their operational and infrastructure environments Drive Technical Discovery and Solutioning - Lead technical discovery conversations to understand customer infrastructure, AV environments, networking requirements, deployment considerations, and third-party integrations - Design solution configurations that fit the customer's operational reality (venue type, hardware footprint, content workflows, analytics needs) - Identify, scope, and document integrations across POS, CMS, loyalty, AV, networking, and customer technology ecosystems - Explain deployment considerations, hardware requirements, and system interoperability to both technical and executive stakeholders Support the Deal Process - Own the

  • Network IT Specialist

    Remote

    remote $70K-$100K

    Network IT Specialist Remote As the Network IT Specialist at Rockbot, you'll serve as the technical backbone of Rockbot's escalation function - the person the team turns to when issues are complex, environments are nuanced, or recurring problems require durable, systemic solutions. This is a deeply hands-on technical support role for someone who enjoys solving hard problems, improving systems, and making the entire support organization stronger over time. You'll own Rockbot's most advanced support scenarios across networking, firewall configuration, hardware, player setup, connectivity, and enterprise environments while also serving as a key partner in evolving our AI-enabled support operations. With the rollout of Zendesk AI Co-Pilot and related automation tooling, you'll help optimize how support operates at scale - improving triage, workflows, agent efficiency, self-service experiences, and data quality. Just as importantly, you'll help close the loop: identifying patterns, improving documentation, influencing product and operational improvements, and reducing future support volume through scalable fixes. The ideal candidate combines deep technical troubleshooting skills with systems thinking, operational maturity, and strong customer instincts. You'll partner closely with the Director of Support and cross-functional teams across Product, Engineering, Customer Success, and Sales, bringing a practitioner's perspective to how we configure and optimize the systems the team relies on. What You'll Do Tier 2 Escalation & Technical Resolution - Own escalated Tier 2 technical cases across networking, firewall configuration, hardware troubleshooting, player setup, connectivity failures, and platform-level issues - Diagnose root cause through systematic troubleshooting and isolation techniques in complex customer environments - Escalate

  • Director of Growth Marketing

    Remote

    remote $180K-$210K

    Director of Growth Marketing Remote Rockbot is looking for a Director of Growth Marketing to help architect and scale the next phase of our growth engine. You will lead the strategies and systems that drive customer acquisition, pipeline growth, and lifetime value, with an increasingly AI-augmented approach to how modern marketing gets done. We're looking for a seasoned, hands-on leader who combines deep demand generation expertise with genuine fluency in AI tools: someone who doesn't just know what's possible, but actively builds skills, workflows and team habits around it. The Rockbot team is committed to creating uniquely qualified brand opportunities by changing the way digital media is experienced in businesses of every size and shape. We are technologists, music lovers, and content creators all focused on producing the most amazing customer experience possible, and we're having a great time doing it. If this sounds compelling, let's talk. What You'll Do Build and Scale Rockbot's Growth Engine Lead and evolve Rockbot's growth marketing function with a focus on qualified pipeline, customer acquisition, and measurable business impact. You will: - Build scalable growth systems that drive pipeline, acquisition, and marketing contribution to revenue - Establish repeatable operating and measurement practices that support long-term growth - Balance near-term demand generation with durable growth investments Inbound Demand Generation + Paid Acquisition - Own digital lead generation across paid search, paid social, display, retargeting, and emerging acquisition channels - Drive qualified pipeline and customer acquisition through scalable, measurable demand generation programs - Optimize performance across

  • Manager, Advertising & Supply Strategy

    Remote

    remote $95K-$120K

    Manager, Advertising & Supply Strategy Remote Are you passionate about turning data into revenue? Do you love the challenge of balancing performance, efficiency, and monetization across a growing media ecosystem - and leveraging the latest AI tools to do it better and faster? Rockbot is seeking a Sales and Advertising Analyst to join one of our fastest-growing divisions - Advertising. This is a newly created role designed to support the continued expansion of our programmatic and direct-sold business as well as analyze and identify new growth opportunities. You won't just be stepping into an existing seat - you'll help shape how yield and supply strategy evolves as we scale, including how we harness AI to unlock smarter optimization, sharper forecasting, and more efficient operations across our inventory. In this role, you will lead yield and supply strategy, performance analysis, venue and vertical growth, and monetization optimization across our Digital Out of Home (DOOH) and Connected TV (CTV) inventory. You'll drive improvements in fill rates, pacing, pricing strategy, business development, and delivery efficiency - applying AI-powered tools and workflows to identify new or underutilized pockets of inventory and unlock incremental revenue at scale. As a key partner in scaling Rockbot's advertising business, you'll bring strong analytical rigor, deep programmatic expertise, data evaluation and analysis, fluency with modern AI tooling, and a builder's mindset toward evolving our yield systems and processes. We're looking for someone energized not only by the work itself, but by the opportunity to make a measurable impact within

  • Director, Quality Assurance

    Remote - Detroit/San Francisco

    remote Salary not disclosed

    Director, Quality Assurance Remote - Detroit/San Francisco Building the Quality Infrastructure for Integrated Hardware and Software at Scale Rockbot is an omnichannel media platform powering in-venue experiences across music, TV, digital signage, and advertising - spanning nearly every industry from independent restaurants to large national brands. Our integrated products connect physical hardware (sensors, streaming media devices, A/V systems) to cloud-based analytics and services, which means quality cannot be an afterthought. As we scale our platform and customer base, the bar for product reliability and performance must rise with it. We are investing in a more rigorous, data-driven approach to quality - one that treats QA as an engineering discipline, not a final checkpoint. We are hiring a Director, Quality Assurance to lead our global quality strategy and build the systems, processes, and culture required to validate complex integrated products at scale. This is a pivotal builder role. The ideal candidate has moved beyond simple pass/fail testing and brings both firmware/hardware validation expertise and modern software automation leadership - someone who views QA as a strategic function and a competitive advantage. What You'll Do Define the QA Vision You believe quality must be designed in - not bolted on. - Define and execute a comprehensive QA vision that encompasses hardware reliability, embedded systems, and cloud applications - Set the standard for what "high quality" means across Rockbot's integrated product suite - from edge devices to cloud analytics - Drive a "Shift Left" philosophy, integrating quality practices into the earliest stages of