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Contentful

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  • Associate Solution Architect, Professional Services

    New York, New York, United States

    unspecified $102K-$138K

    Associate Solution Architect, Professional Services New York, New York, United States About the opportunity Contentful Solution Architects are trusted advisors to technologists, developers, content creators, and product teams. As an Associate Solution Architect, you'll partner with international customers and digital agencies post-sale-helping visionary brands turn ideas into scalable digital experiences. This is a customer-facing consulting role, not a software development position. We're seeking consultants who guide commercial and mid-market customers through implementations and optimization, not engineers focused on hands-on development of production code. You'll provide technical guidance, subject matter expertise, and strategic consultation to ensure projects succeed. This includes leading technical and editorial training, facilitating collaborative workshops, leading public office hours with Customers and Solution Partners, and guiding teams through basic architecture definition and design. Occasional travel (up to 25%) may be required for on-site engagements. Beyond direct customer impact, you'll bring back insights that shape Contentful itself. Your first-hand knowledge of how organizations use our platform will provide real-world context to our Product Management and Engineering teams, influencing product direction and ensuring we build with customer needs in mind. What to expect? - Create and deliver technical enablement on product platform features to customers, as well as provide consultative advice & recommendations on specific implementation use cases. - Identify and propose solution designs for complex business problems based on customer discovery, leveraging support and guidance from senior team members as needed. - Keep abreast of Contentful product developments and synthesize these into best practices, workshops & enablement materials for

  • Senior Solution Engineer DACH (f/m/d)

    London, London, United Kingdom

    unspecified Salary not disclosed

    Senior Solution Engineer DACH (f/m/d) London, London, United Kingdom About the Opportunity Our Solution Engineers are close partners of our sales team and own key components of the sales process including infrastructural/architectural discovery, collaborative solution design, and technical validation. Solution Engineers may travel up to 50% of the time and will have the opportunity to work with teams around the world, from visionary brands to innovative digital agencies. What to expect? - Work directly with Enterprise Account Executives to support DACH customers - Support our sales team in helping prospects understand what's possible with Contentful and how it compares to older legacy technologies - Understand prospects' project requirements, help them validate these requirements against our platform, identify and mitigate technical and business risks - Create product demonstrations and assist with technical evaluations to demonstrate how our platform solves identified business problems and integrates into a prospect's technology stack - Communicate prospect and customer needs and product feedback to product management, marketing, and sales - Collaborate with Solution Architects and Customer Success Managers to ensure that newly-signed customers successfully implement and launch their projects with Contentful What you need to be successful - Native German speaker, or with German as a primary second language (e.g. someone who is a native English/French/Spanish/etc speaker but uses German in everyday work life and is fluent in written and spoken communications). Parts of the interview process will be conducted in German - Fluent in written and spoken English - The desire to work in a

  • Manager, Customer Success, Scale EMEA (f/m/d)

    London, London, United Kingdom

    unspecified Salary not disclosed

    Manager, Customer Success, Scale EMEA (f/m/d) London, London, United Kingdom About the Opportunity The Manager of Customer Success, Scale EMEA (f/m/d) is a critical role within the field organisation. You will be instrumental in developing Customer Success talent at Contentful. This is a builder role for a leader who thrives on creating systems, driving commercial outcomes, and improving productivity at scale. The Scale Customer Success team operates across two distinct motions: Renewals and Customer Success, handling a high volume of renewals, expansions, and strategic relationship building. Driving value realisation across your segment is at the heart of this role. You will grow and develop a high-performing, inclusive team, and design scalable engagement strategies that bring together digital programmes, automation, and high-impact human customer interactions. As a quota-carrying role, you own the EMEA forecast. You will identify and mitigate risks, pursue opportunities, and continuously raise the bar through outstanding leadership and coaching. You will stay actively present with your team, engaged in customer interactions, and provide hands-on support through complex sales, procurement processes or any other customer success requirements of your team. What to expect? - Recruit, hire, train, and coach new team members. - Be a mentor and provide hands-on coaching and professional development for Renewal Managers and CSMs. - Create processes, set best practices and build replicable patterns for go to markets initiatives. - Help scale the Growth Customer Success segment through automations. - Serve as a stakeholder and point of escalation internally and in customer engagements. - Conduct

  • Customer Support Engineer (f/m/d)

    Berlin, Berlin, Germany

    unspecified Salary not disclosed

    Customer Support Engineer (f/m/d) Berlin, Berlin, Germany About the opportunity Contentful's Customer Support Engineers (f/m/d) are at the forefront of our efforts to assist customers who are building amazing websites, apps, and other digital experiences using cutting-edge technologies. Working directly with developers from our customers, our Customer Support Engineers help some of them with massive scaling and others with getting started on new integrations. Through ticket-based assistance, they identify and research Contentful-related issues that users experience, and then troubleshoot and help resolve those issues. By providing this assistance, and escalating issues when necessary to our Engineering team, our Customer Support Engineers give our customers confidence that their needs are represented and addressed. Many large customers rely on Contentful to power their public websites, mobile apps, and other mission-critical parts of their business; our Customer Support Engineers play a vital role in enabling their success in doing so. What to expect? - A spirited group from around the globe , we keep things light-hearted while also solving difficult customer situations and creating new internal processes - Intellectual curiosity and interpersonal relationship skills are core to what we do; we seek to understand the “why” and not just the “what” - We practice empathy and the art of anticipating customer needs What do you need to be successful? - Minimum 2 years previous experience with a direct contribution in Support and/or Customer-facing processes and tools like; a ticketing system, in-app chat, shift handover, on-call coverage, service level agreements, escalation process, and incident

  • Senior Product Architect

    San Francisco, California, United States

    unspecified $185K-$251K

    Senior Product Architect San Francisco, California, United States About the Opportunity The Customer Insights & Adoption (CIA) team is hiring a Senior Product Architect, Internal Tools (f/m/d) to design and build internal products that help Contentful teams work smarter. This role serves internal product development, turning ambiguous workflow problems into useful systems that improve how Customer Experience, Sales, and Partner-facing teams operate every day. This is a hands-on role with approximately 60% implementation and 40% architecture and planning . You will actively contribute production code while owning technical design and direction for a focused set of internal tools that support pipeline, retention, and customer experience outcomes. You'll prototype, iterate, and operationalize internal systems that are lightweight where they should be, durable where they need to be, and designed for clear long-term ownership. If you are excited by the idea of shipping high-leverage internal tools, bringing order to messy workflows, and translating promising prototypes into systems people actually rely on, this role offers the chance to have visible impact across the business. Why this role matters CIA's internal tools work is part of how we turn customer, field, and partner insights into operational advantage. The right tools help our teams move faster, reduce manual work, improve data quality, and create a more consistent way of supporting customers and partners. This role exists to make those improvements real - not as one-off experiments, but as well-scoped internal products and patterns that deliver demonstrable value for our internal teams. - Join a high-impact

  • Full Stack Engineer - Analytics (f/m/d)

    Berlin, Berlin, Germany

    unspecified Salary not disclosed

    Full Stack Engineer - Analytics (f/m/d) Berlin, Berlin, Germany About the Opportunity Shape the future of API-first, composable analytics for enterprise content teams as a Full Stack Engineer (f/m/d) with Contentful. We are expanding our analytics capabilities tailored to the needs of marketers and content strategists. As a Full Stack Engineer (f/m/d), you will play a key role in delivering AI interfaces and dashboards on top of our data platform. This role focuses on building performant, intuitive UIs and the APIs that power them. You will work closely with product, design, backend, frontend, and data teams to help marketers understand how content performs and evolves across its lifecycle. What to expect? - Build out AI agents, analytics dashboards and the underlying APIs that support them - Implement rich data interfaces using React, Next.js, Tailwind, and data visualization libraries - Develop and consume RESTful APIs in Node.js/TypeScript, integrating with existing analytics services - Contribute to the data pipelines that transform event data at petabyte-scale - Ensure performance and usability in data-heavy interfaces through thoughtful architecture and loading strategies - Collaborate across design, product, backend, frontend, and data teams to ship high-impact features quickly What you need to be successful - 3+ years building SaaS applications with TypeScript, Node.js, and React - Proven delivery of AI agents, dashboards or analytics interfaces (ideally in a B2B context) - Hands-on experience with cloud platforms (GCP, AWS or Cloudflare) - Comfortable with CI/CD workflows, automated testing, and modern cloud tooling - Bonus: Experience working with

  • Mid Market Account Executive - DACH (f/m/d)

    London, London, United Kingdom

    unspecified $60K-$100K

    Mid Market Account Executive - DACH (f/m/d) London, London, United Kingdom About the opportunity As a Mid Market Account Executive - DACH (f/m/d), you'll drive Contentful's growth by leading the end-to-end sales process with our top-tier clients. You'll be instrumental in driving adoption and engagement, finding new revenue opportunities, and creating customer enablement initiatives within a few named accounts. You'll work closely with our partnership and customer success team to lead a consultative sales process by speaking to professional developers and business leaders in the DACH markets. This role will require you to be in our Central London office 2 or 3 times a week. What to expect? - Self-generation of the pipeline through outbound motions in conjunction with marketing and BDR teams to help create new opportunities in regional accounts - Drive expansion opportunities with existing clients in the DACH (Germany, Austria & Switzerland) territory. - Grow existing accounts by leveraging relationships and following our comprehensive “land and expand” sales model - Meet quarterly and annual sales goals by developing an account strategy and pipeline, managing internal and client processes, maintaining sales reports, developing market and competitor knowledge, delivering presentations to customers, and creating sales proposals - Manage RFI/RFQ requests with Contentful internal and customer teams - Refine and evolve our "land-and-expand" model in collaboration with Sales, Partnerships, and Customer Success teams - Seek to understand the digital experience challenges of prospects and clients while aligning the ROI of Contentful with those challenges to ensure a value-based selling approach

  • Mid Market Account Executive

    Sydney, New Wales, Australia

    unspecified $50K-$500K

    Mid Market Account Executive Sydney, New Wales, Australia About the opportunity Building on the growth already achieved by our Emerging Markets sales team, we're seizing the opportunity to grow our Account Executive team throughout APAC, in the MidMarket space. $100M-$1B annual revenue As a Mid-Market Account Executive in this critical market, you will be the point of contact for prospects. Your role is to identify and develop new sales opportunities while ensuring customers meet their business objectives with Contentful As an MM AE, you'll drive Contentful's growth by leading the end-to-end sales process from prospecting to close, driving new revenue opportunities within your customer base, and leading a value-based sales process by speaking the language of Professional developers, marketers, and business leaders. What to expect? - Position, negotiate, and close new logo ($50-$500K ACV) in the APAC territory - Meet quarterly and annual sales goals by developing an account strategy and pipeline, managing internal and client processes, maintaining sales reports, developing market and competitor knowledge, delivering presentations to customers, and creating sales proposals - Prospect and develop new business opportunities with prospective customers. As part of our Value-based Sales motion, it is critical for you to be successful in conducting deep Account and Industry research, identifying key players, and qualifying net new targets, to drive new business opportunities, while growing value-added relationships with key decision makers by becoming a trusted advisor - Manage RFI/RFQ requests with Contentful's internal and customer teams - Seek to understand the digital experience challenges of

  • Commercial Account Executive DACH (f/m/d)

    London, England, United Kingdom

    unspecified $20K-$80K

    Commercial Account Executive DACH (f/m/d) London, England, United Kingdom About the opportunity As a Commercial Account Executive - DACH (f/m/d), you'll drive Contentful's growth by leading the end-to-end sales process with our top-tier clients. You'll be instrumental in driving adoption and engagement, finding new revenue opportunities, and creating customer enablement initiatives within a few named accounts. You'll work closely with our partnership and customer success team to lead a consultative sales process, engaging with professional developers and business leaders in the DACH markets. This role will require you to be in our Central London office 4 times a week. What to expect? - Self-generation of the pipeline through outbound motions in conjunction with marketing and partnership teams to help create new opportunities in regional accounts - Drive expansion opportunities with existing clients in the DACH (Germany, Austria & Switzerland) territory - Meet quarterly and annual sales goals by developing an account strategy and pipeline, managing internal and client processes, maintaining sales reports, developing market and competitor knowledge, delivering presentations to customers, and creating sales proposals - Manage RFI/RFQ requests with Contentful internal and customer teams - Refine and evolve our "land-and-expand" model in collaboration with Sales, Partnerships, and Customer Success teams - Seek to understand the digital experience challenges of prospects and clients while aligning the ROI of Contentful with those challenges to ensure a value-based selling approach - Work closely with Sales Engineers and Solution Architects to uncover technical challenges and opportunities - Develop innovative proposals, position complex pricing

  • Analytical Engineer f/m/d

    London

    unspecified Salary not disclosed

    Analytical Engineer f/m/d London Analytics Engineer About the Role We're looking for an experienced Analytics Engineer to help build the next generation of Contentful's analytics foundation, powering Insight 360, our unified Snowflake-based data platform. In this role, you'll design and maintain robust, scalable data models that make our business data accessible and actionable across all teams. You'll collaborate with engineers, analysts, and business stakeholders to deliver high-quality, trusted datasets that enable data-driven decision-making across the company. Your work will sit at the heart of Contentful's data evolution, helping us move to a modern, governed, and insight-led architecture. Key Responsibilities Data Modeling & Transformation - Design, build, and maintain efficient, scalable analytics models in dbt and Snowflake . - Transform raw data from diverse domains (product, finance, sales, marketing, operations) into analytics-ready structures. - Apply best practices in modularity, documentation, and testing to ensure long-term reliability. Pipeline Ownership - Take ownership of analytics engineering projects end-to-end: from scoping requirements through implementation and monitoring. - Develop reusable, maintainable data transformations that enable self-serve analytics in Tableau and other BI tools. Enablement & Collaboration - Partner with analysts, data scientists, and business teams to define and deliver trusted data assets. - Collaborate with data platform engineers to optimize performance, governance, and cost efficiency in Snowflake. - Contribute to the shared data catalog and drive adoption of best practices across analytics and engineering teams. What You'll Need Required - Experience: 3+ years in analytics engineering, data engineering, or BI development in a modern data

  • Customer Success Manager - Enterprise

    New York, NY, USA

    unspecified $102K-$138K

    Customer Success Manager - Enterprise New York, NY, USA About the Opportunity As a Customer Success Manager at Contentful, you will serve as a strategic partner to some of our most important customers, helping them unlock the full value of our platform and accelerate their digital experience initiatives. Acting as a trusted advisor, you will guide customers in achieving both their technical and business objectives while ensuring they realize measurable impact from their investment in Contentful. You will own the end-to-end customer lifecycle, including renewals and identifying expansion opportunities, while working cross-functionally with Sales, our Partner ecosystem, and Professional Services to drive customer outcomes and strengthen long-term relationships. At the same time, you will champion the voice of the customer internally by translating insights and feedback into actionable input for our Product and Customer teams. Your success will be measured by the value your customers achieve, the strength of the relationships you build, and your ability to retain and grow some of Contentful's most strategic accounts. Why This Role is Exciting: - Drive Real Impact: Shape the success of leading enterprises by helping them deliver faster, more personalized, and operationally efficient digital experiences. Your work will directly influence their business outcomes. - Be a Strategic Advisor: Partner with executives and cross-functional teams to define long-term digital experience strategies, positioning yourself as a key driver of their success. - Grow with Top-Tier Customers: Manage some of Contentful's most strategic accounts, driving adoption, retention, and expansion while developing deep industry expertise. -

  • Solution Engineer

    Sydney, New South Wales, Australia

    unspecified Salary not disclosed

    Solution Engineer Sydney, New South Wales, Australia About the opportunity Contentful exists to help our customers deliver compelling customer experiences with content at the heart of the conversation. As a Solution Engineer you will play a critical role in helping our customers and prospects understand the role of content in a modern composable digital landscape. Our Solution Engineers come from a whole host of backgrounds: marketing professionals, solution engineers with experience selling to marketing audiences, as well as individuals with agency and professional services backgrounds. We rely heavily on our core values to identify the right talent at Contentful as the role of a Solution Engineer is dynamic and multidimensional. Imagine yourself as a co-pilot on sales opportunities. You will work with your Account Executives in lock-step through key phases of the sales cycle including technical discovery, product presentations, collaborative solution design sessions, interactive trials, proofs of concept, and more. You will build relationships with customer stakeholders to understand their needs and become a trusted advisor to help them navigate the ever-shifting landscape of digital marketing technology and trends. This is a dynamic role and would allow you to be part of a growth company where you can make an impact on sales results, help drive and influence the direction of the Solution Engineering function, work within a positive culture, and continue to grow and expand your career. What to expect? - Dive into an immersive onboarding experience that will help you learn the Contentful value propositions, personas, products, MACH

  • Director, Product Management (f/m/d)

    Berlin, Berlin, Germany

    unspecified Salary not disclosed

    Director, Product Management (f/m/d) Berlin, Berlin, Germany About the opportunity We are looking for a Director of Product Management to lead our Optimization teams, managing a suite of products and services spanning analytics, personalization, and experimentation. This is a hands-on product leadership role for someone who is equally strong in strategy, product craft, and team leadership. You will lead a lean team of product managers while staying directly involved in the most important product questions and decisions across the area. In close partnership with Engineering and Design leadership, you will shape the vision, strategy, and execution for a product surface that helps customers understand performance, deliver more relevant experiences, and continuously improve outcomes. This is your opportunity to play a key role in shaping how digital teams measure and grow the impact of their content in a fast-evolving, AI-driven market. What to expect - Lead, mentor, and grow a team of product managers; provide regular feedback, support career development, and help the team excel in product discovery & delivery. - Own the product direction for the Optimization area across analytics, personalization, experimentation, and platform capabilities. - Integrate AI and extensible platform capabilities into the product strategy to unlock automation, insight generation, and content performance optimization at scale. - Lead cross-functional teams, driving product vision, and executing product roadmaps in a fast-paced, agile environment. - Work closely with Engineering and Design leadership to define strategy, align priorities, and drive execution across a broad and technically complex product surface. - Manage and

  • Field Enablement Program Manager

    Denver, Colorado, United States

    unspecified $100K-$136K

    Field Enablement Program Manager Denver, Colorado, United States About the Opportunity As a Revenue Enablement Program Manager at Contentful, you will play a key role in building and delivering programs that empower our Go-To-Market (GTM) teams across Sales, Solution Engineering, Customer Experience and Partner Manager teams. Your mission will be to drive field readiness through structured, impactful enablement initiatives, boosting knowledge, refining skills, and supporting strong leadership across both pre- and post-sales activities. What to expect? - Join a fast-paced, high-impact Enablement team shaping field performance and strategic outcomes across global GTM segments - Design and deliver structured enablement programs tailored to Sales, Solution Engineering, Customer Experience and Partner Manager roles - Partner closely with our Sales and broader Field leadership team on initiatives that strengthen core Sales capabilities and drive revenue growth - Own cross-functional collaboration with Marketing, Finance, People and Operations to support company-wide enablement goals - Contribute to measurable performance by using KPIs, dashboards, and feedback loops to optimize enablement outcomes - Act as a program owner and facilitator , delivering in-person and virtual training, e-learning experiences, and onboarding integration - Ensure alignment with Sales Readiness tools , learning pathways, and content management best practices What you need to be successful - 3-5 years of experience in Enablement, Program Management, Sales, or Customer Experience roles - Understanding of key Sales roles, GTM processes, and measurement to effectively partner with Sales leadership on initiatives that strengthen core Sales capabilities and drive revenue growth. - Training delivery experience or

  • Area Sales Director

    London, England, United Kingdom

    unspecified Salary not disclosed

    Area Sales Director London, England, United Kingdom About the opportunity The position of the Area Sales Director Mid-Market EMEA (f/m/d) is a critical role in our EMEA Sales team and will be reporting to the Senior Vice President (SVP) of EMEA Sales. This is a first-line management role and you will be managing a team of Mid Market Account Executives, with the task to hire and develop the best talent in the market to strategically increase sales presence throughout EMEA . As an experienced leader with a strong software sales background, you are responsible for supporting your team in collaborating across the business to drive mid-market pipeline, navigate complex procurement cycles, support and develop go-to-market initiatives and, act as a senior stakeholder for the customers and future customers in your region. Since your role is quota carrying you own the regional forecast, identify and mitigate risks, tackle opportunities and constantly up-level your team through outstanding leadership and coaching. What to expect? - The role will assume leadership of a growing sales organization of Mid-Market Account Executives, to help drive complex deals into Mid-Market new and existing clients. - Contribute to regional strategy with metrics, observations and market research - Set and execute an aggressive customer acquisition strategy - Create processes, set best practices and build replicable patterns for your regional go to markets initiatives - Serve as senior stakeholder and point of escalation internally and in customer engagements - Be a mentor and provide hands-on coaching and professional development for

  • Manager/Senior Manager, Order to Cash

    Denver, Colorado, United States

    unspecified $111K-$150K

    Manager/Senior Manager, Order to Cash Denver, Colorado, United States About the opportunity We are seeking a Manager Order-to-Cash (O2C) Operations to lead day to day -execution across order management (including provisioning), billing, credit, and collections. This role plays a critical part in sustaining operational excellence while strengthening our O2C foundation to support continued scale. As transaction volume and enterprise complexity grow, this leader will ensure disciplined execution, protect working capital, and reinforce revenue governance standards. This position reports to the Senior Director, Quote-to-Cash and serves as a key operational partner across Finance and Sales for O2C execution matters. What to expect? End-to-End O2C Operations - Lead daily operations across order management, billing, credit, and collections. - Serve as the primary operational escalation point for O2C-related matters. - Ensure billing accuracy, disciplined credit evaluation, and effective collections performance. - Run structured operational reviews (aging, billing quality, SLA monitoring, exception management). - Identify and proactively resolve operational risks. Working Capital & Performance Management - Own key O2C performance metrics including DSO, aging quality, dispute trends, and billing accuracy. - Monitor performance and support corrective actions to maintain strong cash flow - Strengthen billing frequency and payment term discipline in partnership with Sales and Deal Desk. - Support predictable cash flow through disciplined execution. Cross-Functional Partnership & Governance - Partner with Deal Desk to ensure deals are operationally sound and executable. - Collaborate with cross-functional stakeholders (Finance, Sales, Rev Rec) to support GTM initiatives. Escalate structural issues appropriately while resolving operational matters independently.

  • Senior RFP Program Manager

    Denver, Colorado, United States

    unspecified $126K-$170K

    Senior RFP Program Manager Denver, Colorado, United States About the opportunity The RFP Program Manager owns the end-to-end lifecycle of RFPs, RFIs, RFQs, and due diligence questionnaires. This role serves as the central coordinator for enterprise proposal development , ensuring high-quality, compliant, and timely responses aligned with company positioning and standards. You will operate at the intersection of Sales, Deal Desk, Product, Legal, Security, and Finance , driving structured, scalable proposal execution. What to expect? - Lead and project-manage the full RFP lifecycle from intake through submission - Assess requirements and build structured response plans, timelines, and ownership - Coordinate cross-functional inputs (Sales, Legal, Security, Product, Engineering, Finance) - Draft, edit, and refine responses for clarity, accuracy, and consistency - Ensure alignment with product positioning, commercial terms, and company standards - Own, maintain and evolve the RFP knowledge base / content library - Track deadlines, risks, approvals, and deliverables to ensure on-time submission - Ensure compliance with technical, security, pricing, and contractual requirements - Support post-submission activities (clarifications, best and final offers, follow-ups) - Drive continuous improvement through metrics, reporting, and process enhancement What you need to be successful? - 3-5+ years in RFP/proposal management, sales operations, or solution engineering - Strong project management and organizational skills - Excellent written communication skills and attention to detail - Ability to operate cross-functionally in fast-paced, high-growth environments - Familiarity with SaaS business models strongly preferred - Experience with proposal tools (e.g., Loopio, RFPIO, Arphie) a plus What success looks like - High-quality,

  • Senior Backend Engineer - AI Platform (f/m/d)

    Dublin, Dublin, Ireland

    unspecified Salary not disclosed

    Senior Backend Engineer - AI Platform (f/m/d) Dublin, Dublin, Ireland About the opportunity Join Contentful as a Senior AI Software Engineer (f/m/d) and innovate with AI Integrations At Contentful, we empower thousands of customers to manage content at scale with speed, flexibility, and precision. We are seeking talented Senior AI Software Engineers (f/m/d) to join our AI Platform team-a group dedicated to building and maintaining an internal AI platform that accelerates innovation across our organization. As a key contributor, you will help shape the internal AI ecosystem by developing scalable, high-performance AI integrations, APIs, tools and documentation that empower feature teams to efficiently test, deliver and maintain cutting-edge AI-driven products. Acting as both a support and consultancy resource, you'll collaborate closely with feature teams to enhance their development capabilities and bring AI-powered solutions to life. By building intuitive internal tooling and fostering seamless integration of AI technologies, your work will drive efficiency and innovation throughout Contentful. If you are passionate about advancing AI technology, enabling teams with powerful tools, and redefining how we build and deliver AI solutions, we'd love to have you join us. Together, we'll build systems that set new standards for AI integration and empower our teams to create smarter, more impactful content solutions. What to expect? - Collaborate and Innovate: Work closely with product managers, designers, and other engineers to build best-in-class AI-enabled features for our customers, ensuring seamless integration of AI technologies with existing systems. - Platform Development: Design, develop, and maintain scalable AI platform

  • Social Media Engagement Specialist

    Denver, Colorado, United States

    unspecified $87K-$117K

    Social Media Engagement Specialist Denver, Colorado, United States About the Opportunity We are looking for a Social Media Engagement Specialist who is nimble, creative, and looking to be the daily heartbeat of our channels. This isn't just about scheduling posts; it's about the "Social" in Social Media. You will be the main voice talking to our community, building trust, and finding the "earned media" moments that an API might miss. You are equal parts community manager, social-first creator, and engagement strategist. You're someone who knows how to build trust, spark interaction, test what resonates, and help Contentful adapt to how social platforms and audiences behave today. What to expect? - Community Management and Social Listening: Own the "social inbox" and engage daily with our audience to build relationships, strengthen trust, and surface relevant moments to the Social and Content teams. Monitor mentions, community conversations, competitors, and industry trends to uncover opportunities for Contentful to participate in timely and meaningful ways. - Calendar Management: Contribute to the editorial calendar, ensuring a consistent drumbeat of content that aligns with our marketing strategy. - Content Execution: Create, edit, and schedule engaging social-first content that feels human and relatable but also can be technical. - Emerging Platforms: Conduct regular channel audits (new and existing) and research emerging trends to recommend shifts in strategy. You'll also drive our YouTube process, from description optimization to channel growth recommendations. - Reporting: Remain in tune with post and profile performance to contribute to the monthly and quarterly series.

  • Senior Software Engineer - Backend & Infrastructure (f/m/d)

    Dublin, Dublin, Ireland

    unspecified Salary not disclosed

    Senior Software Engineer - Backend & Infrastructure (f/m/d) Dublin, Dublin, Ireland About the Opportunity As a Senior Software Engineer focused on content storage infrastructure domain you will be responsible for innovating and maintaining Contentful's underlying storage infrastructure and adjacent services. You will work on the very foundation of Contentful that our teams build on top of, but also have the opportunity to directly impact our customers' experience with scalability and performance features. You'll join a team of thoughtful, collaborative engineers who support each other, share knowledge freely, and work closely with teams across domains. If you're someone who thrives on responsibility and takes pride in building highly scalable and reliable systems that enable others - this might be the right place for you. The team is placed in the infrastructure group. What to expect? - You'll further design and develop our content storage infrastructure is foundational to the billions of requests we are serving today - You'll work with AWS using Terraform and Infrastructure-as-Code best practices - You'll collaborate closely with teams in the content storage and delivery domains - You'll develop and maintain services written in Typescript and Go - You'll help us stay ahead of operational risks - anticipating bottlenecks or failure points before they cause problems. What you need to be successful? - Proven experience in software development and systems engineering experience - Strong understanding of relational database engines (preferably PostgreSQL) - Thorough AWS knowledge across core services: RDS, S3, Lamda, SNS/SQS - Terraform and Kubernetes expertise