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Alaska Air Group

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  • Customer Service Agent (up to $5,000 hiring bonus)

    AK-Nome, UNAVAILABLE, USA

    unspecified Salary not disclosed

    Customer Service Agent (up to $5,000 hiring bonus) AK-Nome, UNAVAILABLE, USA Company Alaska Airlines The Team Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places. Role Summary The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS). As a member of the passenger service team, this individual contributor role responds to guest inquiries and performs various tasks in ticketing, check-in, and boarding areas. This is a union represented position. Key Duties Assist guests with travel needs (e.g., answering inquiries, ticketing, checking-in passengers, and boarding flights) in a fast-paced environment. Sell tickets and ensure cabin accommodations. Perform computer, iPad and paperwork tasks. Evaluate and prepare flights by arranging seat assignments and load, coordinating special meals, and upgrades. Perform boarding and gate duties (e.g., checking flight tickets, assisting and directing passengers, making announcements, checking aircraft, and confirming cabin security). Process and secure passenger luggage. At the direction of management, may be assigned to perform duties of varying capaciti

  • Managing Director Tax

    WA-SeaTac, UNAVAILABLE, USA

    unspecified $196K-$326K

    Managing Director Tax WA-SeaTac, UNAVAILABLE, USA Company Alaska Airlines The Team Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you. Role Summary The Managing Director Tax role sets the long-term enterprise-wide strategy and is responsible for translating strategic, financial, and operational goals into a cohesive, future‑ready tax strategy across Alaska Air Group (AAG). This role reports into the VP Tax and provides executive oversight of all tax planning, global structuring, financial modeling, and risk posture for the enterprise, ensuring alignment with the CFO, EC, corporate finance, corporate development, and government affairs. As a people leader, this role establishes strategic goals and direction for the directors and senior leaders across direct tax, indirect tax, international tax, tax technology, and tax accounting teams, ensuring that all parts of the tax organization execute against a unified long‑term vision. Key Duties Own and advance Alaska Air Group's enterprise tax strategy aligning tax outcomes to corporate strategy, capital allocation, cash

  • Passenger Service Agent

    ID-Boise, UNAVAILABLE, USA

    unspecified Salary not disclosed

    Passenger Service Agent ID-Boise, UNAVAILABLE, USA Company Horizon Air The Team Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places. Role Summary The Passenger Service Agent is responsible for assisting guests with travel needs by responding to guest inquiries and resolving complaints, and performing various tasks in baggage, ticketing, check-in and boarding flights. Key Duties Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights). Ensure cabin accommodations. Assist with mishandled guests as a result of oversold flights, delayed or cancelled flights, lost, delayed or damaged luggage. Evaluate and prepare flights by arranging seat assignments, directing guests, making announcements using a PA system processing upgrades and standby requests. Process and secure guest luggage. Enters and maintains delayed or damaged luggage claims using a data entry system. At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction. Performs other duties as assigned. Additional Details Our t

  • Senior Financial Systems Analyst

    WA-SeaTac, UNAVAILABLE, USA

    unspecified $100K-$150K

    Senior Financial Systems Analyst WA-SeaTac, UNAVAILABLE, USA Company Alaska Airlines The Team Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you. Role Summary The Sr. Financial Systems Analyst is a part of the delivery and support team focused on Enterprise Resource Planning (ERP) integration, business process improvement, and automation. Acting as the day-to-day functional point of contact, this individual contributor is responsible for reviewing, analyzing, and evaluating user needs to formulate and implement solutions that align with business strategies at Alaska Air Group (AAG). This analyst works on projects across divisions and ensures that strategic goals, timelines, and project specifications are met while bringing, sharing, and maintaining professional expertise in financial systems, data integration, and SaaS solutions. Key Duties Serves as Oracle Fusion Cloud subject matter expert supporting Financials and/or Procurement. Understands the organization's strategic direction and why projects are being undertaken. Displays ability to easily balance the big picture (s

  • Principal Catering Operations

    WA-SeaTac, UNAVAILABLE, USA

    unspecified $123K-$184K

    Principal Catering Operations WA-SeaTac, UNAVAILABLE, USA Company Alaska Airlines The Team Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you. Role Summary The Principal for Catering Operations is the sole subject matter expert in and held accountable to ensuring Alaska and Hawaiian's catering partners deliver catering requirements safely, on-time and accurately. As an individual contributor, this role defines the long-term strategy for catering at our hubs and outstations and ensures the strategy and operational monitoring aligns with Alaska Air Group performance metrics and requirements for the network. Key Duties Acts as the lead subject matter expert in internal catering operations polices, procedures and systems and hold catering partners accountable to Alaska Air Group's requirement and contracted SLAs/KPIs. Define long-term strategy for new steady state performance monitoring of catering partners while considering needs of Alaska Air Group's performance metrics and requirements. Independently oversees the catering operations cycle in its entirety for the scope of

  • Principal Customer Identity & Access Management Architect

    WA-SeaTac, UNAVAILABLE, USA

    unspecified $138K-$208K

    Principal Customer Identity & Access Management Architect WA-SeaTac, UNAVAILABLE, USA Company Alaska Airlines The Team Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you. Role Summary The Principal Architect - Customer Identity & Access Management (CIAM) is the sole subject matter expert in enterprise Customer Identity & Access Management. As an individual contributor, this role defines long-term strategy for CIAM and exercises considerable latitude and initiative to solve complex problems related to customer identity, authentication, authorization, and access governance. Key Duties Define long-term CIAM architecture strategy across guest-facing identity domains, ensuring alignment with enterprise technology and security strategies with 12-month horizon. Exercise considerable latitude and initiative to solve by establishing architectural principles, standards, and reference designs for CIAM platforms including authentication, authorization, directory services, federation, identity lifecycle, and consent management (complex problems). Make decisions on identity architecture processes, vendor technol

  • Ramp Service Agent

    AK-Kotzebue, UNAVAILABLE, USA

    unspecified Salary not disclosed

    Ramp Service Agent AK-Kotzebue, UNAVAILABLE, USA Company Alaska Airlines The Team Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places. Role Summary The Ramp Service Agent (RSA) works in a fast-paced environment performing below wing functions and keeping flights running smoothly and safely. This is a union represented position. Key Duties Load and offload luggage and cargo with the use of conveyor belts or forklifts. Transport luggage and cargo to various airport locations. Maintain ramp and warehouse areas. Marshal and push back aircraft. Job-Specific Experience, Education & Skills Required Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia. Exceptional interpersonal skills with an ability to get along with others. Flexibility to work varied shifts, weekends, holidays. Ability to lift up to 75 lbs on a frequent basis. Must be able to bend, stoop, squat, reach and grasp. Ability to obtain airport security clearance. Ability to adapt to performing work according to set procedures. Ability to anticipate needs of others in a fast paced environment. A

  • Market & Customer Intelligence Manager

    WA-SeaTac, UNAVAILABLE, USA

    unspecified $100K-$150K

    Market & Customer Intelligence Manager WA-SeaTac, UNAVAILABLE, USA Company Alaska Airlines The Team Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you. Role Summary The Market and Customer Intelligence Manager defines long-term strategy for the commercial organization by deepening our understanding of current and potential customers of Alaska Airlines (AS) and Hawaiian Airlines (HA). As an individual contributor, this person will play a key role by being a subject matter expert in our market and customer data. They will do this by developing our customer data platform as well as performing statistical analyses and advanced predictive modeling to derive result-oriented insights. Key Duties With minimal direction from leadership, exercise considerable judgment to perform complex, rigorous statistical analyses and machine learning modeling, including forecasting of customer behavior, to develop and continuously improve segmentation, near-term value, and lead scoring. Act as a subject matter expert in market and customer data and analysis. Mine data for customer insights to make reco

  • Ground Service Agent - Full Time

    CA-Santa Rosa, UNAVAILABLE, USA

    unspecified Salary not disclosed

    Ground Service Agent - Full Time CA-Santa Rosa, UNAVAILABLE, USA Company Horizon Air The Team Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places. Role Summary The Ground Service Agent works in a fast-paced environment performing activities related to working on the airport ramp and keeping flights running smoothly and safely. Key Duties Load and offload luggage and cargo, transporting to various airport locations. Distribute all paperwork to flight crews including fuel slips, load plans, cargo manifests and flight releases. Marshals and pushes back aircraft. Prepares weight and balance forms and ensures load integrity by inputting accurate commodity codes and weights into a data entry system. Service aircraft as necessary to include lavatory, potable water, aircraft grooming, deicing and security searches. Operates and/or drives multiple types of equipment, such as belt-loaders, tugs, air-start units, bag carts, lavatory carts and deice trucks. Execute aircraft tow operations if required. Performs other duties as assigned. Day in the Life For a preview of a day in the life of a Horizon Ground Service Agent, view the vid

  • Director Global & Strategic Accounts

    WA-SeaTac, UNAVAILABLE, USA; CA-Burlingame, UNAVAILABLE, USA

    unspecified $173K-$267K

    Director Global & Strategic Accounts WA-SeaTac, UNAVAILABLE, USA; CA-Burlingame, UNAVAILABLE, USA Company Alaska Airlines The Team Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you. Role Summary The Director Global & Strategic Accounts sets long-term strategy and oversees the sales activities for Alaska Airlines' and Hawaiian Airlines' largest corporate, travel management company (TMC), and leisure agency portfolios. As a people leader, this role establishes strategic goals and direction for the global and strategic account sales team to grow revenue for Alaska Air Group (AAG). Key Duties Establish strategic goals and direction for team of global and strategic account managers across sales activities at Alaska Airlines and Hawaiian Airlines. Set long-term strategy for the vision, structure, processes, and reporting of the Strategic & Global team to meet objectives, including aggressive revenue and market share targets. Establish team goals, metrics, and market-share priorities for global and strategic accounts, ensuring portfolios meet and exceed fair market share (FMS) targets on Seattle long-haul and other

  • Manager Workers Compensation

    WA-SeaTac, UNAVAILABLE, USA

    unspecified $120K-$181K

    Manager Workers Compensation WA-SeaTac, UNAVAILABLE, USA Company Alaska Airlines The Team Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you. Role Summary The Manager Workers Compensation is responsible for mitigating Alaska Airlines' exposure to workers risk by formulating, developing, and leading workers compensation claims and litigation related activities, as well as driving down the total cost of risk managing workers compensation insurance and financing activities. As a people leader, the Manager, Workers Compensation is responsible for developing and executing the strategy and priorities for the team by leading the investigative and negotiation approaches and identifying key internal stakeholders and appropriate vendor partners to mitigate the financial risk of workers compensation claims to the organization. Key Duties Establish strategic goals and direction for Company-wide workers compensation claims management and mitigation with a multi-year horizon, focused on resolution innovation and cross-divisional progressive improvement. Directs a program to ensure th

  • Ground Service Trainer

    WA-SeaTac, UNAVAILABLE, USA

    unspecified Salary not disclosed

    Ground Service Trainer WA-SeaTac, UNAVAILABLE, USA Company Horizon Air The Team Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places. Role Summary The station trainer is responsible for facilitating learning via classroom, email or one-on-one instruction at Horizon Air. The trainer will incorporate a wide variety of training methods and applications to accommodate multiple learning styles. The trainer will use a variety of resources to ensure all training is following current Policy and Procedures to train new or revised processes, new aircraft, or when training new agents. Key Duties Follow established procedures, with additional research to deliver below wing training including deicing to support all ground employees. Performs audits to ensure training and compliance records are up to date. Helps team by coaching new and existing employees. Champions Safety and the QX Culture when working with employees. Provide input on training needs through audits and compliance checks. Schedules Ramp Practical Training (RPT) for new employees. Works with transfer employees to ensure all training is complete and up-to-d

  • Manager, Operations Research Science

    WA-SeaTac, UNAVAILABLE, USA

    unspecified $150K-$224K

    Manager, Operations Research Science WA-SeaTac, UNAVAILABLE, USA Company Alaska Airlines The Team Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you. Role Summary Lead and develop the Operations Research (OR) team within Revenue Strategy & Optimization at Alaska Air Group (AAG), ensuring delivery of high-quality optimization tools, applications, and models supporting Revenue Management, Pricing, Scheduliedrswwwwwedswad0000ng, and Network Planning. Balance technical credibility with people leadership-setting clear expectations, managing performance, coaching for development, protecting team capacity, and translating strategy into tactical actions that leverage science and technology to deliver practical and immediate revenue and profit outcomes. Key Duties Manage performance of OR team members: set clear expectations, provide timely constructive feedback and coaching, and create a clear accountability structure, managing people more than tasks. Ensure accuracy, rigor, and ability to inform decisions in optimization models, tools, and analyses delivered to Revenue Management, Pri

  • Director MRO & Maintenance Planning

    OR-Portland, UNAVAILABLE, USA

    unspecified $133K-$207K

    Director MRO & Maintenance Planning OR-Portland, UNAVAILABLE, USA Company Horizon Air The Team Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our managerial teams set the strategies and operational plans to ensure the success of our company. Our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you. Role Summary The Director Maintenance Planning & MRO sets the long-term strategy and oversees operational and financial performance of the Maintenance Planning and Maintenance, Repair, and Overhaul (MRO) functions for Horizon Air. This role is responsible for the compliant, timely execution of the Company's FAA‑approved maintenance program through effective planning, vendor oversight, and operational governance. As a people leader, this role establishes priorities for the heavy and line maintenance planning teams and the Sr. on‑site maintenance partners embedded at MRO and heavy maintenance vendor facilities. Key Duties Establish strategic goals and direction of the maintenance planning and MRO functions for Horizon Air (QX) as discrete disciplines. Set long-term strategy to ensure all planning functions enable compliant execution of the FAA‑approved maintenance program while minimizing operational disruption. Responsible and accountable for safety, compliance, schedule adherence, vendor performance, and cost control associated with planning and MRO execution. Respo

  • Managing Director, Technical Operations Planning

    WA-SeaTac, UNAVAILABLE, USA

    unspecified $197K-$325K

    Managing Director, Technical Operations Planning WA-SeaTac, UNAVAILABLE, USA Company Alaska Airlines The Team Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you. Role Summary The Managing Director Technical Operations Planning sets the long-term strategy and oversees the financial performance of the Planning departments at Alaska Airlines (AS). As a people leader, this role establishes strategic goals and direction for a team of leaders to drive results in the areas of maintenance planning, process improvement, and operations research and Analysis (ORA) for the Maintenance Operations division. Key Duties Establish strategic goals and direction for the development, implementation, maintenance, continuous improvement and execution of: All maintenance planning activities (line maintenance, heavy maintenance, and aircraft routing of the AS Fleet) Operations research and analysis tools such as dashboards, scorecards, and reports Ensures the Maintenance Planning function designs and delivers a harmonized Planning and Routing process that minimizes aircraft downtime and optimizes the maintenance

  • Principal Data Engineer - Databricks

    WA-SeaTac, UNAVAILABLE, USA

    unspecified $138K-$208K

    Principal Data Engineer - Databricks WA-SeaTac, UNAVAILABLE, USA Company Alaska Airlines The Team Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you. Role Summary The Principal Data Engineer is the sole subject matter expert in designing, optimizing, implementing and advancing Alaska Air Group's Enterprise Data platform using Databricks. As an individual contributor, this role defines long-term strategy for driving innovation, mentoring teams, partnering on the best technical implementation of Databricks, and ensuring the platform is scalable, secure, and aligned with Business and ITS goals. Key Duties Act as lead subject matter expert in designing and implementing high-performance batch or real-time data pipelines using Apache Spark, Delta Live Tables, and Structured Streaming on Databricks. Collaborate with data scientists, analysts, and engineering teams to deliver robust, production grade solutions. Define and enforce best practices for workspace governance, job orchestration, and CI/CD integration. Optimize cluster configurations, spark parameters, and job execution plans

  • Ground/ Ramp Service Agent

    OR-Redmond, UNAVAILABLE, USA

    unspecified $19.12-$19.12/hr

    Ground/ Ramp Service Agent OR-Redmond, UNAVAILABLE, USA Company Horizon Air The Team Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places. Role Summary The Ground Service Agent works in a fast-paced environment performing activities related to working on the airport ramp and keeping flights running smoothly and safely. Key Duties Load and offload luggage and cargo, transporting to various airport locations. Distribute all paperwork to flight crews including fuel slips, load plans, cargo manifests and flight releases. Marshals and pushes back aircraft. Prepares weight and balance forms and ensures load integrity by inputting accurate commodity codes and weights into a data entry system. Service aircraft as necessary to include lavatory, potable water, aircraft grooming, deicing and security searches. Operates and/or drives multiple types of equipment, such as belt-loaders, tugs, air-start units, bag carts, lavatory carts and deice trucks. Execute aircraft tow operations if required. Performs other duties as assigned. Additional Details Starting wage: $19.12 per hour (non-negotiable) Schedule: 15 to 30 hours per we

  • Ramp Service Agent (up to $5,000 hiring bonus)

    AK-Nome, UNAVAILABLE, USA

    unspecified Salary not disclosed

    Ramp Service Agent (up to $5,000 hiring bonus) AK-Nome, UNAVAILABLE, USA Company Alaska Airlines The Team Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places. Role Summary The Ramp Service Agent (RSA) works in a fast-paced environment performing below wing functions and keeping flights running smoothly and safely. This is a union represented position. Key Duties Load and offload luggage and cargo with the use of conveyor belts or forklifts. Transport luggage and cargo to various airport locations. Maintain ramp and warehouse areas. Marshal and push back aircraft. Job-Specific Experience, Education & Skills Required Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia. Exceptional interpersonal skills with an ability to get along with others. Flexibility to work varied shifts, weekends, holidays. Ability to lift up to 75 lbs on a frequent basis. Must be able to stand, walk, bend, stoop, squat, crawl, push, pull, reach and grasp multiple hours a day. Ability to obtain airport security clearance. Ability to adapt to performing work according to set procedures. Ability to anti