United Wholesale Mortgage jobs

Document Review Specialist Pontiac, MI, US United Wholesale Mortgage (UWM) is America's #1 mortgage lender and we're looking to fill an immediate need for Mortgage Operations Specialists. MUST KNOW This is an 8-hour shift, Monday - Friday Requires 100% full-time, on-site attendance in Pontiac, MI WHAT YOU WILL BE DOING Entering data Splitting and labeling loan packages Ordering verifications of income Verifying Social Security Numbers Indexing of loan conditions Ordering and uploading documents Loan verification Submitting summary report reviews Reviewing state and federal compliance Handling inbound and outbound calls WHAT WE NEED FROM YOU Must Have Qualifications: High school diploma or equivalent No Mortgage experience necessary Comfortable with technology (experience using dual monitors) Process oriented Comfortable talking with clients over the phone Ability to multitask and adapt to change Positive attitude and willingness to learn Strong attention to detail Experience in a professional or office setting THE PLACE & THE PERKS United Wholesale Mortgage is firmly committed to excellence and empowers individuals to become the best version of themselves. We provide opportunities to individuals who want to excel within the mortgage industry. We are an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. Paid time off (PTO) Promotio

Processing Underwriter Pontiac, MI, US United Wholesale Mortgage (UWM) is America's #1 mortgage lender and we're dedicated to our team members' continued growth and success. Join a company that invests in you! COMPENSATION $45,000 starting salary Bonus opportunities MUST-KNOWS This is an 8-hour shift, Monday-Friday This position requires full-time, on-site attendance in Pontiac, MI This role does not provide immigration sponsorship. Candidates must be legally authorized to work in the US without requiring sponsorship now or in the future WHAT YOU WILL BE DOING Collect, review and examine an applicant's financial history and records Perform risk assessment reports Analyze client's financial statements and identify effective alternatives to application Maintain knowledge of and adhere to investor guidelines, state and federal underwriting lending policies and the required documentation Keep up with changes and adaptations as they occur Provide elite service to internal and external clients Communicate with clients via email and over the phone on loan status, which includes Mortgage Loan Officers and Broker Owners Manage multiple priorities while building rapport with clients WHAT WE NEED FROM YOU Must Have Qualifications: Completed 2 or 4-year college degree Complex rationale and problem-solving skills Computer literacy in Microsoft Word, Excel, Outlook and other internet resources Excellent written and verbal communication skills Willingness to learn and be coached Adaptable to a flexible, fast-changing industry Se

Document Review Specialists Pontiac, MI, US United Wholesale Mortgage (UWM) is America's #1 mortgage lender and we're looking to fill an immediate need for Mortgage Operations Specialists. MUST KNOW This is an 8-hour shift, Monday - Friday Requires 100% full-time, on-site attendance in Pontiac, MI WHAT YOU WILL BE DOING Entering data Splitting and labeling loan packages Ordering verifications of income Verifying Social Security Numbers Indexing of loan conditions Ordering and uploading documents Loan verification Submitting summary report reviews Reviewing state and federal compliance Handling inbound and outbound calls WHAT WE NEED FROM YOU Must Have Qualifications: High school diploma or equivalent No Mortgage experience necessary Comfortable with technology (experience using dual monitors) Process oriented Comfortable talking with clients over the phone Ability to multitask and adapt to change Positive attitude and willingness to learn Strong attention to detail Experience in a professional or office setting THE PLACE & THE PERKS United Wholesale Mortgage is firmly committed to excellence and empowers individuals to become the best version of themselves. We provide opportunities to individuals who want to excel within the mortgage industry. We are an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. Paid time off (PTO) Promotio

Underwriter I Pontiac, MI, US United Wholesale Mortgage (UWM) is America's #1 mortgage lender and we're dedicated to our team members' continued growth and success. Join a company that invests in you! COMPENSATION $45,000 starting salary Bonus opportunities MUST-KNOWS This is an 8-hour shift, Monday-Friday This position requires full-time, on-site attendance in Pontiac, MI This role does not provide immigration sponsorship. Candidates must be legally authorized to work in the US without requiring sponsorship now or in the future WHAT YOU WILL BE DOING Collect, review and examine an applicant's financial history and records Perform risk assessment reports Analyze client's financial statements and identify effective alternatives to application Maintain knowledge of and adhere to investor guidelines, state and federal underwriting lending policies and the required documentation Keep up with changes and adaptations as they occur Provide elite service to internal and external clients Communicate with clients via email and over the phone on loan status, which includes Mortgage Loan Officers and Broker Owners Manage multiple priorities while building rapport with clients WHAT WE NEED FROM YOU Must Have Qualifications: Completed 2 or 4-year college degree Complex rationale and problem-solving skills Computer literacy in Microsoft Word, Excel, Outlook and other internet resources Excellent written and verbal communication skills Willingness to learn and be coached Adaptable to a flexible, fast-changing industry Se

Mortgage Navigator Pontiac, MI, US At United Wholesale Mortgage, success has no limit - especially among our Account Executives. This hardworking team is one of the biggest forces behind our business's achievements, working diligently to create long-term relationships with broker partners, to help grow their businesses and sell the value of UWM. Our AEs take vast industry knowledge and unparalleled client service to another level - and you can be part of it all. If you're ready to bring your “A” game, we'll cover the training, tools and resources you need to get started. All new AEs get 500 hours of training each year, plus their own portfolio of brokers, and highly competitive products and services. Then you're off - building relationships with your brokers, coaching them, and most importantly, helping them succeed. Because when they succeed, you do, too. WHAT YOU WILL BE DOING Building and maintaining long-term relationships with broker accounts in all 50 states Training and educating brokers on UWM's Easiest Application System Ever (EASE), programs, products, guidelines and processes Acting as your clients' go-to resource for guidance and solutions Delivering up-to-the-minute information about the latest products, resources and industry updates Championing your brokers and striving to make every loan a success story Monitoring the performance of accounts in your pipeline Building and managing a strong pipeline of loans to meet and exceed sales goals WHAT WE NEED FROM YOU Must Have Qualifications: High schoo

Junior Underwriter Pontiac, MI, US United Wholesale Mortgage (UWM) is America's #1 mortgage lender and we're dedicated to our team members' continued growth and success. Join a company that invests in you! COMPENSATION $45,000 starting salary Bonus opportunities MUST-KNOWS This is an 8-hour shift, Monday-Friday This position requires full-time, on-site attendance in Pontiac, MI This role does not provide immigration sponsorship. Candidates must be legally authorized to work in the US without requiring sponsorship now or in the future WHAT YOU WILL BE DOING Collect, review and examine an applicant's financial history and records Perform risk assessment reports Analyze client's financial statements and identify effective alternatives to application Maintain knowledge of and adhere to investor guidelines, state and federal underwriting lending policies and the required documentation Keep up with changes and adaptations as they occur Provide elite service to internal and external clients Communicate with clients via email and over the phone on loan status, which includes Mortgage Loan Officers and Broker Owners Manage multiple priorities while building rapport with clients WHAT WE NEED FROM YOU Must Have Qualifications: Completed 2 or 4-year college degree Complex rationale and problem-solving skills Computer literacy in Microsoft Word, Excel, Outlook and other internet resources Excellent written and verbal communication skills Willingness to learn and be coached Adaptable to a flexible, fast-changing industry Se

Mortgage Customer Service Specialist Pontiac, MI, US Working as a liaison between United Wholesale Mortgage (UWM) and our clients is a truly rewarding position. As a Customer Care Servicing Specialist, you'll be the key point of contact among our mortgage clients, maintaining relationships that have been long-established, and being there to advise and direct as needed. All it takes is exceptional client service skills and a love of talking - this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients. WHAT YOU WILL BE DOING Accepting incoming calls from all clients Making outbound calls to clients Responding to emails from clients Working various reports as assigned Aiding and overseeing our sub-servicer Cross-training to learn other areas of our Servicing team WHAT WE NEED FROM YOU Must Have Qualifications: 1+ years experience in customer service dealing with a high volume of calls OR 1+ year of experience working in the mortgage industry Excellent customer service and communication skills Strong analytical skills Proficiency in Excel, including vlookups, formulas and PivotTables Proficiency in MS Office Self-motivated with a strong work ethic Comfortable in a fast-moving environment Ability to multitask and adapt Positive attitude and willingness to learn High school diploma or equivalent Onsite, full-time attendance Nice to Have Qualifications: 1+ years experience in mortgage servicing Bilingual in English and Spanish THE PLACE & THE PERKS Ready to join thousands of tale

Account Executive Pontiac, MI, US At United Wholesale Mortgage, success has no limit - especially among our Account Executives. This hardworking team is one of the biggest forces behind our business's achievements, working diligently to create long-term relationships with broker partners, to help grow their businesses and sell the value of UWM. Our AEs take vast industry knowledge and unparalleled client service to another level - and you can be part of it all. If you're ready to bring your “A” game, we'll cover the training, tools and resources you need to get started. All new AEs get 500 hours of training each year, plus their own portfolio of brokers, and highly competitive products and services. Then you're off - building relationships with your brokers, coaching them, and most importantly, helping them succeed. Because when they succeed, you do, too. WHAT YOU WILL BE DOING Building and maintaining long-term relationships with broker accounts in all 50 states Training and educating brokers on UWM's Easiest Application System Ever (EASE), programs, products, guidelines and processes Acting as your clients' go-to resource for guidance and solutions Delivering up-to-the-minute information about the latest products, resources and industry updates Championing your brokers and striving to make every loan a success story Monitoring the performance of accounts in your pipeline Building and managing a strong pipeline of loans to meet and exceed sales goals WHAT WE NEED FROM YOU Must Have Qualifications: High schoo

Customer Experience Specialists Pontiac, MI, US United Wholesale Mortgage (UWM) is America's #1 mortgage lender and we're looking to fill an immediate need for Mortgage Operations Specialists. MUST KNOW This is an 8-hour shift, Monday - Friday Requires 100% full-time, on-site attendance in Pontiac, MI WHAT YOU WILL BE DOING Entering data Splitting and labeling loan packages Ordering verifications of income Verifying Social Security Numbers Indexing of loan conditions Ordering and uploading documents Loan verification Submitting summary report reviews Reviewing state and federal compliance Handling inbound and outbound calls WHAT WE NEED FROM YOU Must Have Qualifications: High school diploma or equivalent No Mortgage experience necessary Comfortable with technology (experience using dual monitors) Process oriented Comfortable talking with clients over the phone Ability to multitask and adapt to change Positive attitude and willingness to learn Strong attention to detail Experience in a professional or office setting THE PLACE & THE PERKS United Wholesale Mortgage is firmly committed to excellence and empowers individuals to become the best version of themselves. We provide opportunities to individuals who want to excel within the mortgage industry. We are an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. Paid time off (PTO) Promotio

Customer Experience Specialist Pontiac, MI, US United Wholesale Mortgage (UWM) is America's #1 mortgage lender and we're looking to fill an immediate need for Mortgage Operations Specialists. MUST KNOW This is an 8-hour shift, Monday - Friday Requires 100% full-time, on-site attendance in Pontiac, MI WHAT YOU WILL BE DOING Entering data Splitting and labeling loan packages Ordering verifications of income Verifying Social Security Numbers Indexing of loan conditions Ordering and uploading documents Loan verification Submitting summary report reviews Reviewing state and federal compliance Handling inbound and outbound calls WHAT WE NEED FROM YOU Must Have Qualifications: High school diploma or equivalent No Mortgage experience necessary Comfortable with technology (experience using dual monitors) Process oriented Comfortable talking with clients over the phone Ability to multitask and adapt to change Positive attitude and willingness to learn Strong attention to detail Experience in a professional or office setting THE PLACE & THE PERKS United Wholesale Mortgage is firmly committed to excellence and empowers individuals to become the best version of themselves. We provide opportunities to individuals who want to excel within the mortgage industry. We are an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. Paid time off (PTO) Promotio

Operations Specialist I Pontiac, MI, US United Wholesale Mortgage (UWM) is America's #1 mortgage lender and we're looking to fill an immediate need for Mortgage Operations Specialists. MUST KNOW This is an 8-hour shift, Monday - Friday Requires 100% full-time, on-site attendance in Pontiac, MI WHAT YOU WILL BE DOING Entering data Splitting and labeling loan packages Ordering verifications of income Verifying Social Security Numbers Indexing of loan conditions Ordering and uploading documents Loan verification Submitting summary report reviews Reviewing state and federal compliance Handling inbound and outbound calls WHAT WE NEED FROM YOU Must Have Qualifications: High school diploma or equivalent No Mortgage experience necessary Comfortable with technology (experience using dual monitors) Process oriented Comfortable talking with clients over the phone Ability to multitask and adapt to change Positive attitude and willingness to learn Strong attention to detail Experience in a professional or office setting THE PLACE & THE PERKS United Wholesale Mortgage is firmly committed to excellence and empowers individuals to become the best version of themselves. We provide opportunities to individuals who want to excel within the mortgage industry. We are an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. Paid time off (PTO) Promotio

Investor Relations Coordinator Pontiac, MI, US United Wholesale Mortgage (UWM) has grown rapidly into the #1 overall mortgage lender in the United States. given our size and impact on the Mortgage Industry, the strength of the UWM brand among our key business partners is critical. The Investor Relations Coordinator supports the Investor Relations team as well as senior leadership in managing and maintaining effective communication between the company and its analysts and investors. This role will also assist in coordinating all events, visits, and meetings including preparing investor materials and ensuring information is provided and executed in a timely manner. The Investor Relations Coordinator helps foster strong relationships with our investors and analysts and contributes to the overall success of UWM. WHAT YOU WILL BE DOING Roles/Responsibilities: Understanding, coordinating, and assisting in hosting IR events including, but not limited to: Earnings calls, UWM LIVE!, the Annual Shareholder Meeting, Office visits, conferences/calls, etc. Monitor and assist with the IR inbox Work closely with Security, United Services, Marketing, and Finance Work closely with senior leadership in providing updates for coordination of all events Reviewing of daily industry publications for relevant housing finance or UWM news Assisting in building relationships with buy-side investors Assisting with the coordination and preparation of SEC documentation including the proxy statement and staying up to date/coordinating the communication

Loan Processor - No Experience Required Pontiac, MI, US United Wholesale Mortgage (UWM) is America's #1 mortgage lender and we're looking to fill an immediate need for Mortgage Operations Specialists. MUST KNOW This is an 8-hour shift, Monday - Friday Requires 100% full-time, on-site attendance in Pontiac, MI WHAT YOU WILL BE DOING Entering data Splitting and labeling loan packages Ordering verifications of income Verifying Social Security Numbers Indexing of loan conditions Ordering and uploading documents Loan verification Submitting summary report reviews Reviewing state and federal compliance Handling inbound and outbound calls WHAT WE NEED FROM YOU Must Have Qualifications: High school diploma or equivalent No Mortgage experience necessary Comfortable with technology (experience using dual monitors) Process oriented Comfortable talking with clients over the phone Ability to multitask and adapt to change Positive attitude and willingness to learn Strong attention to detail Experience in a professional or office setting THE PLACE & THE PERKS United Wholesale Mortgage is firmly committed to excellence and empowers individuals to become the best version of themselves. We provide opportunities to individuals who want to excel within the mortgage industry. We are an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. Paid time off (PTO) Promotio

Answer The Call - Bring your Client Service Experience to UWM Pontiac, MI, US Working as a liaison between United Wholesale Mortgage (UWM) and our clients is a truly rewarding position. As a Customer Care Servicing Specialist, you'll be the key point of contact among our mortgage clients, maintaining relationships that have been long-established, and being there to advise and direct as needed. All it takes is exceptional client service skills and a love of talking - this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients. WHAT YOU WILL BE DOING Accepting incoming calls from all clients Making outbound calls to clients Responding to emails from clients Working various reports as assigned Aiding and overseeing our sub-servicer Cross-training to learn other areas of our Servicing team WHAT WE NEED FROM YOU Must Have Qualifications: 1+ years experience in customer service dealing with a high volume of calls OR 1+ year of experience working in the mortgage industry Excellent customer service and communication skills Strong analytical skills Proficiency in Excel, including vlookups, formulas and PivotTables Proficiency in MS Office Self-motivated with a strong work ethic Comfortable in a fast-moving environment Ability to multitask and adapt Positive attitude and willingness to learn High school diploma or equivalent Onsite, full-time attendance Nice to Have Qualifications: 1+ years experience in mortgage servicing Bilingual in English and Spanish THE PLACE & THE PERKS Ready to join thousands of tale

Call Center Support Agent Pontiac, MI, US Working as a liaison between United Wholesale Mortgage (UWM) and our clients is a truly rewarding position. As a Customer Care Servicing Specialist, you'll be the key point of contact among our mortgage clients, maintaining relationships that have been long-established, and being there to advise and direct as needed. All it takes is exceptional client service skills and a love of talking - this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients. WHAT YOU WILL BE DOING Accepting incoming calls from all clients Making outbound calls to clients Responding to emails from clients Working various reports as assigned Aiding and overseeing our sub-servicer Cross-training to learn other areas of our Servicing team WHAT WE NEED FROM YOU Must Have Qualifications: 1+ years experience in customer service dealing with a high volume of calls OR 1+ year of experience working in the mortgage industry Excellent customer service and communication skills Strong analytical skills Proficiency in Excel, including vlookups, formulas and PivotTables Proficiency in MS Office Self-motivated with a strong work ethic Comfortable in a fast-moving environment Ability to multitask and adapt Positive attitude and willingness to learn High school diploma or equivalent Onsite, full-time attendance Nice to Have Qualifications: 1+ years experience in mortgage servicing Bilingual in English and Spanish THE PLACE & THE PERKS Ready to join thousands of tale

Client Relationship Manager Pontiac, MI, US At United Wholesale Mortgage, success has no limit - especially among our Account Executives. This hardworking team is one of the biggest forces behind our business's achievements, working diligently to create long-term relationships with broker partners, to help grow their businesses and sell the value of UWM. Our AEs take vast industry knowledge and unparalleled client service to another level - and you can be part of it all. If you're ready to bring your “A” game, we'll cover the training, tools and resources you need to get started. All new AEs get 500 hours of training each year, plus their own portfolio of brokers, and highly competitive products and services. Then you're off - building relationships with your brokers, coaching them, and most importantly, helping them succeed. Because when they succeed, you do, too. WHAT YOU WILL BE DOING Building and maintaining long-term relationships with broker accounts in all 50 states Training and educating brokers on UWM's Easiest Application System Ever (EASE), programs, products, guidelines and processes Acting as your clients' go-to resource for guidance and solutions Delivering up-to-the-minute information about the latest products, resources and industry updates Championing your brokers and striving to make every loan a success story Monitoring the performance of accounts in your pipeline Building and managing a strong pipeline of loans to meet and exceed sales goals WHAT WE NEED FROM YOU Must Have Qualifications: High schoo

Entry Level Mortgage Call Centers Pontiac, MI, US Working as a liaison between United Wholesale Mortgage (UWM) and our clients is a truly rewarding position. As a Customer Care Servicing Specialist, you'll be the key point of contact among our mortgage clients, maintaining relationships that have been long-established, and being there to advise and direct as needed. All it takes is exceptional client service skills and a love of talking - this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients. WHAT YOU WILL BE DOING Accepting incoming calls from all clients Making outbound calls to clients Responding to emails from clients Working various reports as assigned Aiding and overseeing our sub-servicer Cross-training to learn other areas of our Servicing team WHAT WE NEED FROM YOU Must Have Qualifications: 1+ years experience in customer service dealing with a high volume of calls OR 1+ year of experience working in the mortgage industry Excellent customer service and communication skills Strong analytical skills Proficiency in Excel, including vlookups, formulas and PivotTables Proficiency in MS Office Self-motivated with a strong work ethic Comfortable in a fast-moving environment Ability to multitask and adapt Positive attitude and willingness to learn High school diploma or equivalent Onsite, full-time attendance Nice to Have Qualifications: 1+ years experience in mortgage servicing Bilingual in English and Spanish THE PLACE & THE PERKS Ready to join thousands of tale

Entry Level Mortgage Call Center Pontiac, MI, US Working as a liaison between United Wholesale Mortgage (UWM) and our clients is a truly rewarding position. As a Customer Care Servicing Specialist, you'll be the key point of contact among our mortgage clients, maintaining relationships that have been long-established, and being there to advise and direct as needed. All it takes is exceptional client service skills and a love of talking - this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients. WHAT YOU WILL BE DOING Accepting incoming calls from all clients Making outbound calls to clients Responding to emails from clients Working various reports as assigned Aiding and overseeing our sub-servicer Cross-training to learn other areas of our Servicing team WHAT WE NEED FROM YOU Must Have Qualifications: 1+ years experience in customer service dealing with a high volume of calls OR 1+ year of experience working in the mortgage industry Excellent customer service and communication skills Strong analytical skills Proficiency in Excel, including vlookups, formulas and PivotTables Proficiency in MS Office Self-motivated with a strong work ethic Comfortable in a fast-moving environment Ability to multitask and adapt Positive attitude and willingness to learn High school diploma or equivalent Onsite, full-time attendance Nice to Have Qualifications: 1+ years experience in mortgage servicing Bilingual in English and Spanish THE PLACE & THE PERKS Ready to join thousands of tale

Relationship Sales Partner Pontiac, MI, US At United Wholesale Mortgage, success has no limit - especially among our Account Executives. This hardworking team is one of the biggest forces behind our business's achievements, working diligently to create long-term relationships with broker partners, to help grow their businesses and sell the value of UWM. Our AEs take vast industry knowledge and unparalleled client service to another level - and you can be part of it all. If you're ready to bring your “A” game, we'll cover the training, tools and resources you need to get started. All new AEs get 500 hours of training each year, plus their own portfolio of brokers, and highly competitive products and services. Then you're off - building relationships with your brokers, coaching them, and most importantly, helping them succeed. Because when they succeed, you do, too. WHAT YOU WILL BE DOING Building and maintaining long-term relationships with broker accounts in all 50 states Training and educating brokers on UWM's Easiest Application System Ever (EASE), programs, products, guidelines and processes Acting as your clients' go-to resource for guidance and solutions Delivering up-to-the-minute information about the latest products, resources and industry updates Championing your brokers and striving to make every loan a success story Monitoring the performance of accounts in your pipeline Building and managing a strong pipeline of loans to meet and exceed sales goals WHAT WE NEED FROM YOU Must Have Qualifications: High schoo

No Experience, No Problem! Start Fresh and Grow with UWM! Pontiac, MI, US LOCATION : On-site in Pontiac, MI SCHEDULE : Full-time, Monday-Friday, 8-hour shift Are you someone who loves to organize and increase efficiency? Would you enjoy working in a collaborative environment where you can grow and build your career? If so, we'd love to connect with you. UWM is seeking positive, detail-oriented individuals to join our team as Operations Specialists. This is an entry-level opportunity designed for individuals who are eager to learn, develop new skills, and contribute to a supportive, team-focused environment. WHAT'S IN IT FOR YOU? Clear pathways for advancement within our Operations teams and across the organization Opportunities for career growth and development with free training, job shadowing, internal transfer pathways and mentorship programs Strong, collaborative, friendly and social environment where you can find your fit WHAT YOU WILL BE DOING Entering and validating data Labeling and organizing loan documents Ordering and verifying income documentation Monitoring requirements for a loan to be approved Reviewing state and federal compliance information Handling inbound and outbound calls WHAT WE NEED FROM YOU Qualifications: High school diploma or equivalent Comfortable using computers to look up information, read and write emails and use basic office software Ability to communicate clearly and professionally, including over the phone Process-oriented with strong organizational skills Positive attitude with a willingness to learn Experience w

Customer Care Servicing Specialist Pontiac, MI, US Working as a liaison between United Wholesale Mortgage (UWM) and our clients is a truly rewarding position. As a Customer Care Servicing Specialist, you'll be the key point of contact among our mortgage clients, maintaining relationships that have been long-established, and being there to advise and direct as needed. All it takes is exceptional client service skills and a love of talking - this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients. WHAT YOU WILL BE DOING Accepting incoming calls from all clients Making outbound calls to clients Responding to emails from clients Working various reports as assigned Aiding and overseeing our sub-servicer Cross-training to learn other areas of our Servicing team WHAT WE NEED FROM YOU Must Have Qualifications: 1+ years experience in customer service dealing with a high volume of calls OR 1+ year of experience working in the mortgage industry Excellent customer service and communication skills Strong analytical skills Proficiency in Excel, including vlookups, formulas and PivotTables Proficiency in MS Office Self-motivated with a strong work ethic Comfortable in a fast-moving environment Ability to multitask and adapt Positive attitude and willingness to learn High school diploma or equivalent Onsite, full-time attendance Nice to Have Qualifications: 1+ years experience in mortgage servicing Bilingual in English and Spanish THE PLACE & THE PERKS Ready to join thousands of tale

Inbound Call Center Associate Pontiac, MI, US Working as a liaison between United Wholesale Mortgage (UWM) and our clients is a truly rewarding position. As a Customer Care Servicing Specialist, you'll be the key point of contact among our mortgage clients, maintaining relationships that have been long-established, and being there to advise and direct as needed. All it takes is exceptional client service skills and a love of talking - this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients. WHAT YOU WILL BE DOING Accepting incoming calls from all clients Making outbound calls to clients Responding to emails from clients Working various reports as assigned Aiding and overseeing our sub-servicer Cross-training to learn other areas of our Servicing team WHAT WE NEED FROM YOU Must Have Qualifications: 1+ years experience in customer service dealing with a high volume of calls OR 1+ year of experience working in the mortgage industry Excellent customer service and communication skills Strong analytical skills Proficiency in Excel, including vlookups, formulas and PivotTables Proficiency in MS Office Self-motivated with a strong work ethic Comfortable in a fast-moving environment Ability to multitask and adapt Positive attitude and willingness to learn High school diploma or equivalent Onsite, full-time attendance Nice to Have Qualifications: 1+ years experience in mortgage servicing Bilingual in English and Spanish THE PLACE & THE PERKS Ready to join thousands of tale

Customer Care Servicing Specialists Pontiac, MI, US Working as a liaison between United Wholesale Mortgage (UWM) and our clients is a truly rewarding position. As a Customer Care Servicing Specialist, you'll be the key point of contact among our mortgage clients, maintaining relationships that have been long-established, and being there to advise and direct as needed. All it takes is exceptional client service skills and a love of talking - this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients. WHAT YOU WILL BE DOING Accepting incoming calls from all clients Making outbound calls to clients Responding to emails from clients Working various reports as assigned Aiding and overseeing our sub-servicer Cross-training to learn other areas of our Servicing team WHAT WE NEED FROM YOU Must Have Qualifications: 1+ years experience in customer service dealing with a high volume of calls OR 1+ year of experience working in the mortgage industry Excellent customer service and communication skills Strong analytical skills Proficiency in Excel, including vlookups, formulas and PivotTables Proficiency in MS Office Self-motivated with a strong work ethic Comfortable in a fast-moving environment Ability to multitask and adapt Positive attitude and willingness to learn High school diploma or equivalent Onsite, full-time attendance Nice to Have Qualifications: 1+ years experience in mortgage servicing Bilingual in English and Spanish THE PLACE & THE PERKS Ready to join thousands of tale

Tap in to Win - Come Join the #1 Lender in the Nation! Pontiac, MI, US United Wholesale Mortgage (UWM) is America's #1 mortgage lender and we're dedicated to our team members' continued growth and success. Join a company that invests in you! COMPENSATION $45,000 starting salary Bonus opportunities MUST-KNOWS This is an 8-hour shift, Monday-Friday This position requires full-time, on-site attendance in Pontiac, MI This role does not provide immigration sponsorship. Candidates must be legally authorized to work in the US without requiring sponsorship now or in the future WHAT YOU WILL BE DOING Collect, review and examine an applicant's financial history and records Perform risk assessment reports Analyze client's financial statements and identify effective alternatives to application Maintain knowledge of and adhere to investor guidelines, state and federal underwriting lending policies and the required documentation Keep up with changes and adaptations as they occur Provide elite service to internal and external clients Communicate with clients via email and over the phone on loan status, which includes Mortgage Loan Officers and Broker Owners Manage multiple priorities while building rapport with clients WHAT WE NEED FROM YOU Must Have Qualifications: Completed 2 or 4-year college degree Complex rationale and problem-solving skills Computer literacy in Microsoft Word, Excel, Outlook and other internet resources Excellent written and verbal communication skills Willingness to learn and be coached Adaptable to a flexible, fast-changing industry Se