Understood Care jobs

Telehealth Physician (Remote) Remote Telehealth Physician - Remote At Understood Care, our mission is to bridge the healthcare gap for Medicare patients who would like some help navigating the complex healthcare system. Understood Care matches Medicare patients with an assistant with healthcare expertise (known as a Patient Advocate). Patient Advocates help patients with anything patients need in order to access care - booking appointments, finding transportation, ordering medical equipment and much more. The role: In this position, you will conduct audio or video patient intake appointments, which is a 20-30 minute appointment to understand the challenges that the patient is facing. You will determine if a patient is suited to receive patient advocacy under the principals of Principal Illness Navigation and/or Community Health Integration. This role does not require diagnosing or prescribing. You will also collaborate closely with our technology team to develop innovative AI tools that enhance the clinical experience. We are seeking a physician who is passionate about improving care access for the Medicare population and is excited to work at an early stage startup. As we serve the Medicare population, you will primarily be working with seniors. Responsibilities: - Thrives in a fast-paced, startup environment - Cares deeply about medicare aged patients and patient advocacy - Prior experience working with Medicare patients - Very well versed in technology and can learn new technologies quickly - prior experience delivering care via Telehealth is a plus - Positive attitude and bias towards action - Strong communication and interpersonal skills

Telehealth Psychiatrist (Remote) Remote Telehealth Psychiatrist - Remote At Understood Care, our mission is to bridge the healthcare gap for Medicare patients who would like some help navigating the complex healthcare system. Understood Care matches Medicare patients with an assistant with healthcare expertise (known as a Patient Advocate). Patient Advocates help patients with anything patients need in order to access care - booking appointments, finding transportation, ordering medical equipment and much more. The role: In this position, you will conduct audio or video patient intake appointments, which is a 20-30 minute appointment to understand the challenges that the patient is facing. You will determine if a patient is suited to receive patient advocacy under the principals of Principal Illness Navigation and/or Community Health Integration. This role does not require diagnosing or prescribing. You will also collaborate closely with our technology team to develop innovative AI tools that enhance the clinical experience. We are seeking a psychiatrist who is passionate about improving care access for the Medicare population and is excited to work at an early stage startup. Responsibilities: - Thrives in a fast-paced, startup environment - Cares deeply about Medicare aged patients and patient advocacy - Prior experience working with Medicare patients - Very well versed in technology and can learn new technologies quickly - prior experience delivering care via Telehealth is a plus - Positive attitude and bias towards action - Strong communication and interpersonal skills Qualifications: - Board certification in family medicine or internal medicine - Active member

Contracting, Credentialing & Billing Specialist (Remote) Remote Contracting, Credentialing & Billing Specialist (Remote) Employment Type: Full-Time, W-2 Compensation: $20-$25 per hour (based on experience) About Understood Care Understood Care was founded by clinicians, patient advocates, and healthcare leaders to make healthcare simpler, safer, and more supportive for older adults. We provide Medicare-covered patient advocacy services and work only for our clients, not hospitals or insurance companies, pairing each person with a dedicated advocate who helps them navigate care, reduce costs when possible, and make confident healthcare decisions because healthcare should feel human. Position Overview Understood Care is seeking a detail-oriented and highly organized Contracting, Credentialing & Billing Specialist to support our provider operations. This role is critical in ensuring providers are properly contracted, credentialed, and reimbursed in a timely and accurate manner. The ideal candidate is proactive, organized, and comfortable managing multiple workflows simultaneously. Key Responsibilities Contracting & Credentialing - Manage end-to-end provider contracting and credentialing processes - Prepare, submit, and track credentialing applications with payers - Maintain accurate and up-to-date provider records and documentation - Monitor credentialing timelines and proactively follow up with payers - Support re-credentialing and ongoing compliance requirements Billing Support - Assist with billing setup for newly credentialed providers - Support claim submission, tracking, and follow-up as needed - Identify and help resolve basic billing issues or discrepancies - Coordinate with internal teams to ensure accurate provider data Administrative & Compliance Support - Maintain organized documentation in internal systems - Ensure compliance with payer, state, and

Billing and Collections Specialist (Remote) Remote Billing and Collections Specialist (Remote) Employment Type: 3-Month Contract Compensation: $20-$25 per hour (based on experience) About Understood Care Understood Care was founded by clinicians, patient advocates, and healthcare leaders to make healthcare simpler, safer, and more supportive for older adults. We provide Medicare-covered patient advocacy services and work only for our clients, not hospitals or insurance companies. Each client is paired with a dedicated advocate who helps them navigate care, reduce costs when possible, and make confident healthcare decisions because healthcare should feel human. Position Overview Understood Care is seeking a detail-oriented and results-driven Billing and Collections Specialist for a 3-month contract . This role will focus primarily on billing operations, claims follow-up, and collections to ensure accurate and timely reimbursement. The ideal candidate is organized, proactive, and experienced in managing billing workflows and resolving outstanding balances efficiently. Key Responsibilities Billing & Claims Management - Submit and track claims accurately and in a timely manner - Monitor claim status and proactively follow up on unpaid or denied claims - Identify billing discrepancies and support resolution efforts - Ensure accurate documentation and compliance with payer requirements Collections & Reimbursement - Manage accounts receivable and follow up on outstanding balances - Communicate with payers regarding claim status and payment issues - Support reconciliation of payments and remittance posting - Track and report on billing and collections progress as needed Administrative Support - Maintain organized billing records and documentation - Collaborate with internal teams to ensure

Lead Diagnostic Radiologic Technologist (MR) Birmingham, Alabama Summary The Lead Diagnostic Radiologic Technologist (MR) is located within the Imaging Services at the Birmingham VA Health Care System. This position has the overall responsibility for the coordination, safety, and performance of the MRI areas. Duties Under the general direction of the Chief Technologist of Radiology, the Lead will direct, assist, oversee, plan and develop activities for MRI area at BVAMC as well as other staff (MRI) technologist duties. The incumbent assures optimum patient care, quality control, and the economically efficient performance of all activities under his/her supervision. The incumbent must possess the ability to direct, assign, oversee and support multiple staff members and when appropriate, inform the Chief Technologist of any incident or situation that could warrant possible disciplinary actions. Incumbent will work closely with the technologist, radiologists, clinicians, and clerical staff to assure optimum patient care is understood to be the primary goal of the MRI area and that there is a high-quality diagnostic exam done with a positive patient satisfaction. Technologist operates independently and without direct supervision as the technologist responsible for the coordination and performance of all diagnostic radiology MRI exams and MR guided biopsy procedures. These exams are performed with and without contrast materials. The purpose of these exams is to achieve diagnostic studies so that proper diagnosis and treatment will be delivered. The duties performed are almost exclusively hands-on technical duties. While there will be responsibilities to oversee work distribution (on a patient by patient basis)

Behavioral Health Specialist UNAVAILABLE, UNAVAILABLE, UNAVAILABLE Where You'll Work From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours. Job Summary and Responsibilities Behavioral Health Specialist - West Broadway clinic - Council Bluffs, IA As our Behavioral Health Specialist, you will play a crucial role in ensuring patients and their families feel supported and informed throughout their clinic experience. You will collaborate effectively with a multidisciplinary team to facilitate the delivery of impactful and comprehensive treatment plans for our patients. To be successful in this role, you must possess exceptional communication and interpersonal skills to build trust and rapport with patients and their families. This foundation will be crucial for creating a supportive environment where patients feel heard and understood. Assists the primary care physicians in recognizing, treating and managing mental health, substance use and psychosocial issues. Contribute and participate as a member of the primary care team. Provide consultation and education/training to the primary care providers and staff to enhance their skill and effectiveness in treating mental health problems. Provide brief, focused interventions for clients in need of mental health and substance use services within the primary care setting.

Process Eng - P1 Dorado Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing - whatever your ambitions. Process Eng - P1 ( Process Engineer I) Dorado, PR Plant Purpose Statement Under supervisory direction, assists in the development of capable processes and ensures efficient and effective transfer of product into production. Key Responsibilities Assesses process capabilities and innovates and implements process improvements for discrete, well-defined processes. Writes clean and concise work instructions that can be understood by product builders. Contributes to technical reports, validations, and qualifications by capturing experimental results. Assists in completing proper documentation to meet quality systems requirements. (e.g., BOM's, Routers, FMEA's, etc.) Writes validation protocols and reports applicable to new processes. Gathers and provides technical data for technical reviews. Oversees development builds associated with the project using special work requests. Assists in developing qualified production lines. Provides Design for Manufacturability (DFM) input to the engineering print package. Co

Autonomous Maintenance Technician Rome, GA The Autonomous Maintenance Technician supports the Operations team by strengthening equipment reliability and operator capability through the Autonomous Maintenance (AM) program in a fast‑paced, 24/7 bakery operation . This role focuses on hands‑on equipment support, operator training, standard work development, and continuous improvement to reduce downtime and improve safety, quality, and efficiency. This is an onsite, hourly union position based at our bakery in Rome, GA, scheduled Monday through Friday, 1:00 PM - 9:00 PM with flexibility depending on business needs. The starting hourly pay rate for this position is $28.96 . You will work closely with Operators, Maintenance, and cross‑functional partners to ensure AM standards are understood, applied, and sustained across multiple shifts and production lines. A Taste of What You'll Be Doing Autonomous Maintenance Support - Support the development and execution of autonomous maintenance practices across the plant, including inspection, lubrication, cleaning, and basic equipment care performed by operators. Operator Training & Coaching - Train and coach operators on AM methodologies, standard operating procedures (SOPs), and equipment centerlines to ensure consistent and safe execution of AM tasks. Equipment Reliability & Troubleshooting - Troubleshoot process, machinery, and equipment issues within scope of responsibility and support preventive maintenance activities to reduce unplanned downtime. Standardization & Documentat

Infinity Customer Success Associate Delhi, Delhi, India 🎯 Atlys ' mission is to enable every person on earth to travel freely. At Atlys, we're building the infrastructure that makes international travel seamless, driven by a clear vision to remove friction and uncertainty from global travel. Today, visas and travel documentation remain some of the most frustrating, time-consuming, and unpredictable parts of the journey. Our goal is to solve this through technology, making global travel faster, simpler, and far more predictable. Building the future of global mobility is one of the most exciting opportunities of this decade, and we're only getting started. Atlys is building a world class travel support experience for its most premium users. The Infinity Customer Success Associate i s the front line of that promise. This role is for someone who understands high touch service, anticipates needs before they are spoken, and consistently delivers a calm, seamless, and reliable experience. What You'll Do - Provide end to end support to Infinity users across chat, email, and phone. - Serve as a trusted point of contact for travel and visa support, offering clear, accurate, and personalised guidance. - Maintain a warm, composed, and thoughtful communication style, even under pressure. - Take ownership of each interaction, ensuring users feel heard, understood, and well taken care of. - Coordinate with internal teams to resolve issues quickly and keep users updated at every step. - Manage sensitive information with discretion and professionalism. - Spot patterns, anticipate needs, and share feedback to

Director, IT SOX Audit Sunnyvale, CA, United States Company Description: It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive . As a global leader in robotic-assisted surgery and minimally invasive care , our technologies-like the da Vinci surgical system and Ion -have transformed how care is delivered for millions of patients worldwide. We're a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world. The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful-because every improvement we make has the potential to change a life. If you're ready to contribute to something bigger than yourself and help transform the future of healthcare , you'll find your purpose here. Job Description: Primary Function of Position The Director, IT Technical Audit - SOX owns the IT SOX compliance program and is accountable for the design, operation, effectiveness and continuous improvement of technology controls that support financial reporting. This role ensures that IT risks are identified, understood, and controlled within the technical platforms and operating processes. This role requires a leader with deep IT SOX operational expertise in an SAP environment and strong understanding of enterprise systems and end‑to‑end business processes. The Director will develop trusted partnerships with

Forward Deployed Product Manager, Intern Seoul, South Korea You don't want a busy-work internship. You want to be in the room where real AI products get built, shipped, and used by millions of people. The Company Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations-chat, voice, video, messaging APIs-and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users. We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good. We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack-into intelligence, into experience, into outcomes. We had a choice: protect what we built, or reinvent ourselves. We chose reinvention. In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX-built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to delight.ai. The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost-the feeling of being truly understood and cared for. Not satisfied. Delighted. The Product Delight.ai is the AI concierge for customer experience. Most AI agents forget

Senior Manager, IT SOX Technical Audit Sunnyvale, CA, United States Company Description: It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive . As a global leader in robotic-assisted surgery and minimally invasive care , our technologies-like the da Vinci surgical system and Ion -have transformed how care is delivered for millions of patients worldwide. We're a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world. The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful-because every improvement we make has the potential to change a life. If you're ready to contribute to something bigger than yourself and help transform the future of healthcare , you'll find your purpose here. Job Description: Primary Function of Position The Senior Manager, IT Technical Audit - SOX owns the IT SOX compliance program and is accountable for the design, operation, effectiveness and continuous improvement of technology controls that support financial reporting. This role ensures that IT risks are identified, understood, and controlled within the technical platforms and operating processes. This role requires a leader with deep IT SOX operational expertise in an SAP environment and strong understanding of enterprise systems and end‑to‑end business processes. The Senior Manager will

Consumer & Product Communications Lead, APAC Singapore About OpenAI OpenAI is an AI research and deployment company working to ensure that artificial general intelligence benefits everyone. We build and deploy powerful AI systems with a focus on real-world impact, safety, and responsible adoption. Our work sits at the intersection of technology, business, and society, and comes with both opportunity and scrutiny. Our communications team supports this mission by clearly and authentically explaining our technology, products, and approach, helping business leaders, partners, developers, and policymakers understand how AI can be adopted responsibly and at scale to deliver tangible benefits. The role We're looking for a senior consumer and product communications lead for APAC, based in Singapore, to shape how OpenAI and its products are understood by people across the region. Reporting to the Head of Communications for APAC, this role owns regional consumer and product communications strategy and execution, with a focus on helping audiences understand the everyday value of products like ChatGPT and Codex, building trust, and supporting long-term adoption across APAC markets. You'll shape how OpenAI is understood by consumers, creators, developers, local communities, and the media. This is a builder role for someone equally comfortable setting regional strategy, developing strong narratives, and helping local teams turn global priorities into work that resonates in their markets. You'll partner closely with global teams, local communications leaders, and cross-functional partners to deliver impact on the ground. What you'll do - Set and execute the APAC consumer and product communications strategy, aligned

Enterprise Security Engineer San Mateo, California, United States Security isn't just a checkbox at Delight.ai. It's the foundation everything else is built on. If you believe security should accelerate how people work, not slow them down, keep reading. The Company Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations-chat, voice, video, messaging APIs-and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users. We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good. We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack-into intelligence, into experience, into outcomes. We had a choice: protect what we built, or reinvent ourselves. We chose reinvention. In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX-built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai. The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost-the feeling of being truly understood and cared for. Not satisfied. Delighted. The Product Delight.ai is the AI concierge for customer experience.

Business Support Intern (“Vibe Manager & Operations Pro”) Vilnius, Vilniaus Apskritis, Lithuania By the time you wrap up your internship, you'll have learnt about document archiving, understood the personal data compliance and GDPR governance in Lithuania, hosted several epic events, and mastered...

Head of Information Security San Mateo, California, United States Security at most companies is reactive. A checkbox for auditors. A speed bump for engineers. A department that says no. That's not what we're building. The Company Sendbird is the #1 CPaaS platform for in-app communications - an enterprise-grade infrastructure company that gives businesses the APIs and SDKs to embed real-time chat, voice, and video directly into their own products. Over 4,000 brands trust us. Seven billion messages flow through our platform every month. 300 million monthly active users. We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands more. We were good at what we did. Really good. So we asked what comes next. With decades of leadership in communications infrastructure, the answer was clear: AI. In February 2025, we launched our AI agent for enterprise CX. Later that year, we introduced Delight.ai - and the name says everything about what we believe. AI's real promise isn't efficiency. It isn't cost savings. It's restoring what customer experience lost somewhere along the way: the feeling of being understood, of being genuinely cared for. We don't want customers to feel satisfied. We want them to feel delighted. The Product Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channel-chat, SMS, email, voice, WhatsApp-without losing the thread. We're building AI that makes customers feel understood, seen, and

Payment Experience Guide Sofia, Sofia (stolitsa), Bulgaria As a Payments Experience Guide , you'll be our user's go-to hero whenever something goes wrong with a payment. Whether a transfer didn't go through or something just feels off, you'll step in to investigate with care and precision. You'll make sure everything is resolved accurately and fast - no guesswork, no confusion. Take Ownership Your job is more than fixing problems: it's about keeping our users informed , reassured, and confident at every step. You'll explain what's happening, what's next, and what (if anything) they need to do. You'll turn frustrating moments into smooth experiences - and help make banking feel effortless. - Take full responsibility for delivering high-quality, empathetic support in every interaction, ensuring that users always feel heard, understood, and valued throughout their payment journey. - Own the process of handling escalations related to payment issues by investigating thoroughly, coordinating with the right teams when needed, and making sure the user receives a correct and timely resolution. - Act swiftly in picking up SOS conversations, recognizing the urgency of the situation, and ensuring that no user in distress is left waiting - your quick action provides reassurance and builds trust. - Keep users informed every step of the way by setting clear expectations, sharing progress updates, and following through until their issue is fully resolved, creating a transparent and reliable support experience. - You speak English fluently and have strong communication skills, while showing empathy - You're a problem solving

Planning Manager Kulim, Kedah, Malaysia Company Description: ABOUT AVERY DENNISON Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste and mitigate loss, advance sustainability, circularity and transparency and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide - including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive - we employ approximately 35,000 employees in nearly 60 countries. Our reported sales in 2025 were $8.9 billion. Learn more at www.averydennison.com . Job Description: ABOUT YOUR ROLE This position reports to the Plant Manager, Kulim and will be responsible for planning material and production requirements to support the plant's short-, mid-, and long-term needs. This is a strategic position with the expectation that the candidate will eventually take over overall Material Planning and Production Planning. YOUR KEY RESPONSIBILITIES WILL INCLUDE Material Planning: The person will be working very closely with the Demand and Production Planning to ensure direct materials and consumables short, mid and long term demand are properly understood, aligned, planned and purchased. The person will be responsible and accountable to ensure that

Customer Success Lead San Francisco Office ABOUT THE COMPANY Complete is built around a simple belief. Compensation should be one of the most thoughtful and well understood levers in a company. Not something hidden in spreadsheets or explained differently depending on who you ask. Everyone involved should be able to see it, trust it, and work with it. We help teams build compensation infrastructure that actually scales. Fair, consistent workflows powered by real market data and clear analytics. When comp is set up this way, it creates alignment across leadership, managers, recruiters, and employees, and it becomes a source of confidence rather than friction. Complete supports the full compensation journey, from interactive offers and job levels to comp cycles and total rewards statements. It is one connected system designed to help companies pay people well, communicate clearly, and attract and retain exceptional talent without the chaos. WHY COMPLETE? If you've ever been curious about how compensation decisions are made, whether people are paid fairly, or how executives think through these choices, you'd likely feel at home here. We're building in a high autonomy environment where your work has real impact and your voice shows up in the product every day. You are trusted to own problems, move quickly, and help shape what we build. This is a place where opinions matter and good ideas turn into shipped work. We care deeply about working with thoughtful, driven people who want to do meaningful work alongside a strong team. We are rethinking

Enterprise Account Executive London, England, United Kingdom Enterprise deals don't close themselves, and neither do the pipelines behind them. This role is for the rep who doesn't wait for inbound, and who uses every tool available, including AI, to outwork and outthink the competition. The Company Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations-chat, voice, video, messaging APIs-and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users. We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good. We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack-into intelligence, into experience, into outcomes. We had a choice: protect what we built, or reinvent ourselves. We chose reinvention. In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX-built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai. The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost-the feeling of being truly understood and cared for. Not satisfied. Delighted. The Product Delight.ai is

Backend Engineer TLV Bringg is the infrastructure behind delivery operations for some of the world's largest retailers. Every day, millions of real-time transactions run through this platform. When it works, deliveries land on time. When it doesn't, customers feel it fast - and so do we. We're looking for a Backend Engineer who develops with AI as their primary tool - someone who sees where software engineering is heading and wants to be at the front of it. Someone who wants to set the standard for what great AI-driven development looks like - and do it on a complex, high-stakes system, alongside engineers who care deeply about what they ship. We offer a flexible Hybrid work from our TLV offices, located in Azrieli Towers. What You'll Do - AI-driven development moves from individual habit to shared engineering practice - you lead by example, and the team's baseline rises because you're in it. - Core services become more stable, faster to ship, and better understood - because you own them from architecture through production, not just the ticket in front of you. - Algorithm-driven components that power real-time routing and delivery decisions get sharper - you build them, evolve them, and understand what's actually happening under the hood. - Architectural decisions are better-informed - you're in the room, contributing to system design across a complex distributed environment where choices have real downstream consequences. - Own features end-to-end - from the first design conversation with product through to production, with full visibility

Senior Supply & Demand Planning Manager Foster City, CA As a Supply and Demand Planning Manager, you will work closely with internal core teams to drive material readiness for new products. Your responsibilities will include daily supply management, addressing constraints, providing executive status reporting and escalation, and pursuing operational excellence and continuous improvement. In this role, you will ensure that Zoox's hardware needs are well understood across all programs and business areas, preparing both internal teams and external partners to meet these demands on time. Collaborating with various stakeholders, you will manage the aggregated materials forecast and supply commitments for hardware programs from development through mass production. This includes critical component planning, allocation direction, modeling supply flexibility, and managing materials liability. As a Supply and Demand Planning Manager, you will work closely with internal core teams to drive material readiness for new products. Your responsibilities will include daily supply management, addressing constraints, providing executive status reporting and escalation, and pursuing operational excellence and continuous improvement. In this role, you will ensure that Zoox's hardware needs are well understood across all programs and business areas, preparing both internal teams and external partners to meet these demands on time. Collaborating with various stakeholders, you will manage the aggregated materials forecast and supply commitments for hardware programs from development through mass production. This includes critical component planning, allocation direction, modeling supply flexibility, and managing materials liability. In this role, you will... - Serve as the bridge between business strategy, engineering build plans, and

Head of Strategic Partnerships & AI Ecosystem San Mateo, California, United States The AI ecosystem is being redrawn in real time. The person who wins this role won't just watch it happen. They'll be the one shaping where Delight.ai sits inside it. The Company Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations-chat, voice, video, messaging APIs-and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users. We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good. We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack-into intelligence, into experience, into outcomes. We had a choice: protect what we built, or reinvent ourselves. We chose reinvention. In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX-built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai. The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost-the feeling of being truly understood and cared for. Not satisfied. Delighted. The Product Delight.ai is the AI

Sales Engineer San Mateo, California, United States You don't just demo software, you change how people think about what's possible. If you want to be the person in the room who makes engineers lean forward and executives say "when can we start," read on. The Company Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations chat, voice, video, messaging APIs and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users. We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good. We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack into intelligence, into experience, into outcomes. We had a choice: protect what we built, or reinvent ourselves. We chose reinvention. In December 2024, we made the full strategic pivot to AI first customer experience. By February 2025, we'd launched our AI agent for enterprise CX built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai. The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost the feeling of being truly understood and cared for. Not