Employer profile
Understood Care
4 open roles indexed with location, benefit, and apply-link signals where available.
Open roles
Showing the most recent indexed roles for this employer.
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Billing and Collections Specialist (Remote)
Remote
remote $20-$25/hrBilling and Collections Specialist (Remote) Remote Billing and Collections Specialist (Remote) Employment Type: 3-Month Contract Compensation: $20-$25 per hour (based on experience) About Understood Care Understood Care was founded by clinicians, patient advocates, and healthcare leaders to make healthcare simpler, safer, and more supportive for older adults. We provide Medicare-covered patient advocacy services and work only for our clients, not hospitals or insurance companies. Each client is paired with a dedicated advocate who helps them navigate care, reduce costs when possible, and make confident healthcare decisions because healthcare should feel human. Position Overview Understood Care is seeking a detail-oriented and results-driven Billing and Collections Specialist for a 3-month contract . This role will focus primarily on billing operations, claims follow-up, and collections to ensure accurate and timely reimbursement. The ideal candidate is organized, proactive, and experienced in managing billing workflows and resolving outstanding balances efficiently. Key Responsibilities Billing & Claims Management - Submit and track claims accurately and in a timely manner - Monitor claim status and proactively follow up on unpaid or denied claims - Identify billing discrepancies and support resolution efforts - Ensure accurate documentation and compliance with payer requirements Collections & Reimbursement - Manage accounts receivable and follow up on outstanding balances - Communicate with payers regarding claim status and payment issues - Support reconciliation of payments and remittance posting - Track and report on billing and collections progress as needed Administrative Support - Maintain organized billing records and documentation - Collaborate with internal teams to ensure
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Contracting, Credentialing & Billing Specialist (Remote)
Remote
remote $20-$25/hrContracting, Credentialing & Billing Specialist (Remote) Remote Contracting, Credentialing & Billing Specialist (Remote) Employment Type: Full-Time, W-2 Compensation: $20-$25 per hour (based on experience) About Understood Care Understood Care was founded by clinicians, patient advocates, and healthcare leaders to make healthcare simpler, safer, and more supportive for older adults. We provide Medicare-covered patient advocacy services and work only for our clients, not hospitals or insurance companies, pairing each person with a dedicated advocate who helps them navigate care, reduce costs when possible, and make confident healthcare decisions because healthcare should feel human. Position Overview Understood Care is seeking a detail-oriented and highly organized Contracting, Credentialing & Billing Specialist to support our provider operations. This role is critical in ensuring providers are properly contracted, credentialed, and reimbursed in a timely and accurate manner. The ideal candidate is proactive, organized, and comfortable managing multiple workflows simultaneously. Key Responsibilities Contracting & Credentialing - Manage end-to-end provider contracting and credentialing processes - Prepare, submit, and track credentialing applications with payers - Maintain accurate and up-to-date provider records and documentation - Monitor credentialing timelines and proactively follow up with payers - Support re-credentialing and ongoing compliance requirements Billing Support - Assist with billing setup for newly credentialed providers - Support claim submission, tracking, and follow-up as needed - Identify and help resolve basic billing issues or discrepancies - Coordinate with internal teams to ensure accurate provider data Administrative & Compliance Support - Maintain organized documentation in internal systems - Ensure compliance with payer, state, and
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Telehealth Psychiatrist (Remote)
Remote
remote Salary not disclosedTelehealth Psychiatrist (Remote) Remote Telehealth Psychiatrist - Remote At Understood Care, our mission is to bridge the healthcare gap for Medicare patients who would like some help navigating the complex healthcare system. Understood Care matches Medicare patients with an assistant with healthcare expertise (known as a Patient Advocate). Patient Advocates help patients with anything patients need in order to access care - booking appointments, finding transportation, ordering medical equipment and much more. The role: In this position, you will conduct audio or video patient intake appointments, which is a 20-30 minute appointment to understand the challenges that the patient is facing. You will determine if a patient is suited to receive patient advocacy under the principals of Principal Illness Navigation and/or Community Health Integration. This role does not require diagnosing or prescribing. You will also collaborate closely with our technology team to develop innovative AI tools that enhance the clinical experience. We are seeking a psychiatrist who is passionate about improving care access for the Medicare population and is excited to work at an early stage startup. Responsibilities: - Thrives in a fast-paced, startup environment - Cares deeply about Medicare aged patients and patient advocacy - Prior experience working with Medicare patients - Very well versed in technology and can learn new technologies quickly - prior experience delivering care via Telehealth is a plus - Positive attitude and bias towards action - Strong communication and interpersonal skills Qualifications: - Board certification in family medicine or internal medicine - Active member
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Telehealth Physician (Remote)
Remote
remote Salary not disclosedTelehealth Physician (Remote) Remote Telehealth Physician - Remote At Understood Care, our mission is to bridge the healthcare gap for Medicare patients who would like some help navigating the complex healthcare system. Understood Care matches Medicare patients with an assistant with healthcare expertise (known as a Patient Advocate). Patient Advocates help patients with anything patients need in order to access care - booking appointments, finding transportation, ordering medical equipment and much more. The role: In this position, you will conduct audio or video patient intake appointments, which is a 20-30 minute appointment to understand the challenges that the patient is facing. You will determine if a patient is suited to receive patient advocacy under the principals of Principal Illness Navigation and/or Community Health Integration. This role does not require diagnosing or prescribing. You will also collaborate closely with our technology team to develop innovative AI tools that enhance the clinical experience. We are seeking a physician who is passionate about improving care access for the Medicare population and is excited to work at an early stage startup. As we serve the Medicare population, you will primarily be working with seniors. Responsibilities: - Thrives in a fast-paced, startup environment - Cares deeply about medicare aged patients and patient advocacy - Prior experience working with Medicare patients - Very well versed in technology and can learn new technologies quickly - prior experience delivering care via Telehealth is a plus - Positive attitude and bias towards action - Strong communication and interpersonal skills