The Bot Company jobs

Software Dev Engineer, AWS WAF Bot Control and Fraud Prevention Seattle, Washington, USA AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. AWS WAF protects millions of web applications from attacks in real-time. We empower customers to configure firewall rules that allow, block, monitor, or CAPTCHA web requests based on IP addresses, HTTP headers, SQL injection patterns, cross-site scripting, and more. Our service integrates seamlessly with CloudFront, Application Load Balancer, API Gateway, and AppSync-supporting cloud, on-premise, and hybrid deployments. We've built a highly available, low-latency distributed system that propagates security changes worldwide in minutes, enabling customers to respond to active threats instantly. Our deep integration with CloudWatch,

Senior AI Engineer (Agentic AI) WARSAW DOWNTOWN OFFICE posted: Posted 14 Days Ago

Software Development Manager, Amazon Business Companion Hyderabad, Telangana, IND Amazon Business is one of Amazon's fastest growing new initiatives focused on building solutions to enable business customers to research, discover and buy business, industrial and scientific products in large catalogs; across multiple devices, marketplaces and regions. Our customers include individual professionals, businesses and institutions that buy in either high frequency or in bulk quantities. Our customers have different and frequently more complex needs than the traditional Amazon customer base. The charter of the AB-MSET team is to deliver an ubiquitous, contextual and personalized service experiences optimized for business customers on desktop and mobile during the entire lifecycle of customers. We play a critical part in delivering business-grade service experience as we own the service intent detection, match logic for service mechanisms based on customer value, maturity, effort, and issue complexity, and routing the contacts to the appropriate internal/external resolver groups. We integrate with Contact Management Service Frameworks (e.g., Business Companion) and Order Management Hub to enable business grade service experience. Additionally provide integrated experience for all post purchase capabilities and use cases that range from order management (Your Orders), self-service help (Message Us chat bot), and finally assisted service through AB CS Agents (AB CRM, built on top of Customer Support Central). We are also the custodian of overall PPX by collaborating with other PPX teams such as ABA, invoices and MYD (Manage Your delivery). Our vision is to empower customers to execute post order actions through intuitive self-serve experiences

Senior AI Engineer (AI Factory) WARSAW DOWNTOWN OFFICE posted: Posted 14 Days Ago

AI Factory - Digital Product Owner WARSAW DOWNTOWN OFFICE posted: Posted 29 Days Ago

Senior Software Engineer Boston, MA, US; Columbus, OH, US; Portsmouth, NH, US; Indianapolis, IN, US; Plano, TX, US Description The USRM Servicing Technology group is seeking to hire a Senior Software Engineer for a team in our Automation portfolio. In this role you will work within an Agile delivery team to provide automated solutions using UiPath, AWS and AI. **This is a hybrid role requiring two days in the office a week** In this role, you would Design, develop, and support UiPath RPA bots that integrate with multiple systems to deliver scalable back-office automations for our Distribution and Service groups Create innovative AI-driven solutions using UiPath IXP or AWS Bedrock to enhance business processes and solve complex challenges Develop effective, defect free source code meeting business requirements and Liberty standards Troubleshoot infrastructure and software problems, take appropriate corrective action and/or interact with IT staff or vendors in performing complex testing, support and troubleshooting functions Interact with other teams, your Product Owner and Stakeholders to understand and define user stories at a deep technical level Plan work out appropriately, proactively escalate issues that may impact scope, schedule, and budget Participate in Agile ceremonies (refinement, planning, demos, retros, etc.) Mentor new and junior developers Identify and recommend appropriate continuous improvement opportunities Participate in remediation efforts during incident management events and/or provides consultative recommendations on viable resolutions Monitor system performance, cap

Senior Solutions Architect Poland This role supports customers in leveraging Akamai technologies for application and API protection. It suits individuals passionate about resolving technical challenges and enhancing skills in enterprise architecture and security. Responsibilities encompass aiding efforts in App and API Security, WAF, Bot Management, AI-driven protections, CDN, Zero Trust, and cloud security solutions.

Software Builder, Amazon Devices North Reading, Massachusetts, USA At Amazon Devices we build with AI first, this means that AI is not only a tool but the way we work. Documentation, Design, Code, and day to day tasks utilize AI to provide the quickest most efficient means of software delivery. We are seeking an AI First Software Builder to create services and applications to support the device Alarm Cloud. You possess extensive experience building software. You should be immersed in AI IDEs and seek to use AI first when documenting, designing, and coding. After understanding context, a concise prompt should be your first consideration after a discussion around requirements. Coupled with being driven by AI you should have deep code reviewing skills and the ability to identify and correct errors created by either tooling or other developers. At devices, you will solve complex issues surrounding the delivery of messaging received and sent from the Alarm, Smart Lights, Amazon Sidewalk, and Amazon Alexa. You will work in partnership with the Alarm Team, Smart Lighting Team, the Cloud Guild, Product Management, and key leadership. You will build and generate software in Java and Golang utilizing AWS as your delivery environment. Key job responsibilities: Work across the organization to present and delivery high quality solutions quickly Write high quality distributed system software for large scale applications, managing high TPS >10000/second Work with product management and cross functional teams to provide technical solutions for desired user experiences Work with other team members to architect

Enterprise Architect - API Security United States You'll work beyond a single product helping customers understand how Akamai technologies work together. Delivering end-to-end application and API protection. Ideal for engineers and architects troubleshooting deep technical problems while also growing into broader enterprise architecture and security strategy. Guiding broader security and application modernization initiatives across API Security, WAAP/WAF, CDN, Bot Management, AI-powered protections, Zero Trust, and cloud security

Software Development Engineer II, Rufus AI Seattle, Washington, USA We are reimagining Amazon Customer journeys with an interactive conversational experience that helps you find answers to anything on Amazon and perform actions on behalf of customers with personalized responses tailored to the customer's specific needs. You will be working on critical 2026 goals to scale the conversational chat bot experience to handle wide variety of actions that Amazon customers rely on. We are building foundational technical stacks that will enable teams within Amazon to onboard their customer experiences onto the chatbot. Key job responsibilities An SDE II on the Rufus Shopping Agent team works backward from the customer, applying the latest advances in AI agents and agentic AI to deliver delightful experiences. They develop deep expertise in both customer‑facing business metrics and operational metrics (such as latency and availability, partner onboarding friction, developer velocity), and they maintain a high standard for launching features that enhance response quality while improving those operational metrics. They stay current with innovations in the agent space, both inside and outside Amazon, and translate those insights into tangible value for our customers. With a solid grasp of the end‑to‑end development stack, AWS backend services, and front‑end technologies, they collaborate to deliver features from end to end. A day in the life Basic Qualifications: - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience programming with at

Agentic AI & RPA Developer Katowice, Poland posted: Posted 28 Days Ago

Principal AI Product Manager - Technical, Amazon Customer Service Hyderabad, Telangana, IND Ready to shape the trajectory of applied AI and build breakthrough solutions that redefine what's possible for customers? We are seeking an experienced AI Product Manager - Technical to own the end-to-end lifecycle of large-scale AI products that transform how millions of customers experience Amazon. This role combines deep technical acumen with business strategy to drive products that don't just meet requirements, they redefine what's possible in customer service and experience at global scale. The Data Intelligence team is a new function within Amazon Customer Service. a global, cross-functional organization of applied scientists, data scientists, economists, software engineers, data engineers, and technical product managers dedicated to advancing AI capabilities. We build data solutions and contextual intelligence using Generative AI, Machine Learning, Natural Language Processing, Ontology, Agentic AI, Multi-Agent Architectures, Reinforcement Learning, Knowledge Graphs, and Model Context Protocol. We move with urgency, build for the long term, and obsess over getting customer experience right, because our work succeeds only when it creates meaningful impact and improves outcomes for customers. Key job responsibilities - Own the Complete Product Lifecycle: You will define and communicate strategic vision and long-term roadmaps, drive cross-functional teams toward successful execution, and maintain accountability for customer outcomes and product reliability. - Develop Product Strategy and Communications: You will craft clear, differentiated value propositions tailored for diverse audiences including leadership. - Navigate Ambiguity and Drive Invention: You will identify where invention is needed, take smart risks, distinguish

Software Development Engineer , Alexa Device Platform Team Austin, Texas, USA The Amazon Devices team designs and engineers high-profile consumer electronics, including the best-selling Kindle family of products. We have also produced devices like Fire tablets, Fire TV, Amazon Dash, and Amazon Echo. What will you help us create? We are looking for a talented and passionate Embedded Software Engineer to be part of an exciting team. You will have an enormous opportunity to make a large impact on the design, architecture, and implementation of products used every day, by people you know. In this role, you will: - Be responsible for system architecture and development of new features for embedded systems - Investigate, prototype and deliver new and innovative system solutions - Profile, Analyze and optimize system level performance - Design, develop and verify firmware for embedded systems - Participate in design reviews, API development, and documentation - Work with new technologies that are vital to product development - Deliver investigation plans and reports, architectural documents, design specs, software and firmware source code, build scripts - Perform tasks including debug, bring-up, Beta and production software development - Successfully collaborate with both software and hardware product teams - Demonstrated expertise in building AI bots and integrate AI tools into the standard workflow to improve team's support load and test automation Basic Qualifications: - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience

AI Data Trainer (Portuguese), Operations Team, Alexa Shopping Operations Gurugram, Haryana, IND Alexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging cutting-edge technology alongside our operational excellence. By joining us, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide. Key job responsibilities As part of your role, you will have the opportunity to, • Contribute to various projects involved in generating training datasets for AI models • Create content that generates text-based user input to power artificial intelligence • Validate data based on specific annotation guidelines, ensuring the accuracy and quality of the collected information • Perform data collection and curation, ultimately resulting in the generation of high-quality data that can be utilized for AI models • You will work closely with your team members and managers to drive process efficiencies and explore opportunities for automation • You will strive to enhance the productivity and effectiveness of the data generation and annotation

Business Processes Associate Consultant- AI Country India | Internal Posting Location Bangalore We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. What you'll do The person will be responsible for developing, testing, supporting, maintaining bots, AI agents, Custom AI use cases, and also should understand the business process and identify the best ways to automate the process. The person will be required to work extensively on multiple automation projects using SAP BPA, AI Agent build, Custom AI Use case build using standard BPA and AI Framework development principles and guidelines. The person should have experience in automating web applications, desktop applications, SAP GUI and should have successfully developed and deployed bots in production environment using BPA technologies. The person will be responsible in designing phase of the bots, development phase and will provide support in UAT phase. Familiarity with the various components of the AI technology stack, such as the Agent Layer, AI Layer, and Data Layer, is crucial for developing AI applications. What you bring Experience

Senior Data Scientist (Generative AI & LLM Systems) Region Europe | Country Czech Republic | Internal Posting Location Prague We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. What you`ll do: We are seeking a Data Scientist focused on AI integration to help embed machine learning and generative AI capabilities directly into our web delivery platforms. This role bridges data science, software engineering, and product delivery, translating AI opportunities into scalable features used by real customers. The ideal candidate combines strong machine learning expertise with practical engineering skills and can collaborate closely with web developers, product owners, and platform teams to deploy AI-driven capabilities into production environments. This is a hands-on role. You will work with a team responsible for managing all systems and operations for our cloud-based web solutions. You will work with a globally distributed and diverse team whose mission is to delivery highly available world-class web solutions. We run SAP.com. You won't just be "chatting" with bots. You'll be building the cognitive infrastructure of

Software Developer 4 United States, US Join OCI's Edge Security team as a Principal Software Engineer focused on building and scaling Oracle Cloud Infrastructure's Web Application Firewall (WAF) platform. You will lead the design and development of highly available, cloud-scale services that protect customer applications from web-based threats, automate security enforcement, and deliver advanced traffic inspection and policy management capabilities across OCI's global infrastructure. In this role, you will drive the architecture of distributed systems that power WAF features such as threat detection, rule evaluation, bot mitigation, API protection, and security analytics. You will partner closely with security engineers, product managers, and platform teams to deliver secure, performant, and reliable services while helping define the long-term technical vision for OCI's application security portfolio. What you'll do Lead the architecture and delivery of cloud-scale backend services that power OCI's Web Application Firewall (WAF) platform. Design and evolve highly available policy management, rule evaluation, traffic inspection, bot mitigation, API protection, and security analytics services. Build scalable distributed systems that process and analyze high volumes of HTTP/HTTPS traffic while maintaining low latency and high reliability. Drive engineering excellence through software architecture reviews, design documentation, code quality standards, and operational best practices. Partner closely with Security Engineering, Product Management, SRE, and OCI platform teams to define and deliver next-generation application security capabilities. Establish robust observability through metrics, logging, tracing, alerting, and performance monitoring to ensure service health and customer visibility. Lead automation initiatives across the software development lifecycle, including CI/CD, testing frameworks, deployment automation,

Principal Technical Program Manager, Alexa AI Developer Tech Seattle, Washington, USA Alexa+ is our next-generation assistant powered by generative AI. Alexa+ is more conversational, smarter, personalized, and gets things done. Our goal is make Alexa+ an instantly familiar personal assistant that is always ready to help or entertain on any device. At the core of this vision is "Alexa AI Developer Tech", a close-knit team that's dedicated to providing software developers with the tools, primitives, and services they need to easily create engaging customer experiences that expand the wealth of information, products, and services available on Alexa+. Interested in Alexa+? Ever wonder what's involved in enabling internal teams and third-party partners to create experiences for Alexa+? Then come help us build the AI-native SDKs that partners use every day to expand Alexa+ capabilities! You will join a growing organization working on top technology using Generative AI and have an enormous opportunity to make an impact on the design, architecture, and implementation of products used every day, by people you know. We're working hard, having fun, and making history. Come join us! Key job responsibilities As a TPM, you will be a mission-critical member of the leadership team, unify distributed engineering efforts, and own the plan to deliver high-profile new tools and features for developers that build on Alexa. You will lead strategic initiatives across many teams that will provide developers with high-impact improvements. You will draw on your knowledge of software development to hold a high standard of excellence for

SDE-II, AI Core Infra - AI Analytics and Insights Bengaluru, Karnataka, IND Amazon Advertising is one of Amazon's fastest growing and most profitable businesses, responsible for defining and delivering a collection of advertising solutions that drive product discovery and sales. We deliver billions of ad impressions every single day on behalf of our advertisers and generate massive volumes of data across the advertising lifecycle. We are building a conversational AI assistant that empowers data engineers, analysts, and business stakeholders to interact with our vast advertising data lake through natural language. Using state-of-the-art generative AI, SpektrBot enables teams to generate insights faster by translating natural language queries into accurate, trusted data retrievals, eliminating the friction between questions and answers. As an SDE II on this team, you will be at the center of designing, building, and scaling the systems that power this conversational AI experience. You will architect robust backend services, build reliable integrations with large language models (LLMs), develop retrieval-augmented generation (RAG) pipelines, and engineer the feedback loops that allow our system to continuously evaluate and improve itself. You will work alongside applied scientists, product managers, and fellow engineers in a fast-paced, high-ownership environment where your contributions directly shape the product and influence how thousands of internal customers interact with data. This is a rare opportunity to build a 0-to-1 product at Amazon's scale, one that sits at the intersection of generative AI, data engineering, and conversational interfaces. If you are passionate about building production-grade AI-powered systems, thrive in ambiguity,

Principal Security Engineer, AWS Network Servcies, AWS Network Services Seattle, Washington, USA Security is our highest priority at AWS. As an AWS customer, you benefit from an environment built to meet the requirements of the most security-sensitive organizations. You will help secure that environment for our customers while working on security products for a variety of platforms and technologies, all operating at massive scale. We are looking for an experienced security engineering leader with an ability to scale security and make the right trade-off decisions that enable us to offer secure, innovative solutions to customers. As a Principal Security Engineer, you help evolve our Threat Intelligence and Network Security Services (such as WAF, BOTS, DDoS Protection) to protect against the ever changing attack landscape - in terms of using AI for Security and Security for AI workloads. In this role you will make high-judgement security decisions that impact every AWS customer. You will coach and inspire more junior security engineers enabling them to make better decisions. We are looking for a leader that's passionate about the potential of Generative AI, and building a high performing software engineering team. Ideally you have a track record of raising the security bar for high quality technology products and services, in a hyper-growth environment where priorities shift quickly. You should know how to prioritize, communicate clearly and compellingly, and understand how to drive outcomes and excellence with a strong team. Key job responsibilities · Building scalable security services that protect our customer workloads against

Software Development Manager, Advertising Support Products and Services New York, New York, USA Amazon Advertising's Support Products & Services (SP&S) team is building the AI-powered future of advertiser support at massive scale. We're not just answering questions - our AI agents execute multi-step agentic workflows, automate the majority of common customer support use cases, and are featured prominently in the Amazon Advertising console, serving millions of advertisers worldwide. As a Software Development Manager, you will lead a team of engineers in New York building products at the intersection of generative AI and customer experience - from AI agents that resolve advertiser cases autonomously, to intelligent tools that eliminate thousands of hours of manual work across campaign management, creative operations, and advertiser communications. You'll own your team's technical vision and roadmap, partner directly with scientists and product managers in a cross-functional organization, and drive engineering investments that meaningfully reduce operational costs at scale. This is a role for a builder who wants to shape how AI transforms customer service at Amazon's scale - leading a team of SDEs, setting technical direction, and delivering products that directly impact advertiser success and business efficiency. Key job responsibilities - Lead and grow a team of SDEs building AI-powered customer support products for Amazon Advertising - Own your team's technical vision, roadmap, and architecture - driving the 1-2 year strategy for how your systems evolve to meet advertiser needs - Design and deliver generative AI solutions using Amazon Bedrock, including agentic workflows that resolve advertiser

Edge Services GTM Specialist, Edge Services GTMS Seattle, Washington, USA Amazon Web Services (AWS) Edge Services, Perimeter Protection & Content Delivery provides solutions that help customers secure, accelerate, and protect their applications from a variety of attacks and exploits by leveraging the distributed AWS edge and services like Amazon CloudFront, Web Application Firewall (WAF), DDoS Protection, and Bot mitigation. AWS Perimeter Protection & Content Delivery services are native services that protect and deliver applications both in the cloud and outside of the AWS infrastructure. They leverage massive network capacity and infrastructure, fully managed distributed software, and advanced threat intelligence gathering capabilities to provide security, performance, reliability, and scalability to applications of all kinds. The Go-To-Market Specialist (GTMS) will be responsible for defining, building, and deploying scalable programs and specific go-to-market strategies that drive the acceleration of customer adoption and support sales activities for our customers and partners. The Edge Perimeter Protection & Content Delivery GTMS will facilitate the enablement of business development, sales, and solution architecture with specific customer centric value propositions. They will act as the voice of the customer/partner, relaying requirements to the product management and development teams. The GTMS will be a part of a global team working closely with other business development, sales, marketing, and partner teams. This position will also work across domains to include adjacent services like application acceleration, networking/hybrid edge, security, and others to drive vision around solutions to common challenges, use cases, and outcomes that help customers innovate, simplify and execute workloads

Solutions Architect, Edge, AGS-ASEAN-Specialist-Team SGP The ASEAN Specialist team at AWS is hiring an Edge Specialist Solutions Architect to partner with customers across the region. You'll design edge architectures - spanning content delivery networks, web application firewalls, DDoS protection, and bot management - leveraging services such as CloudFront, AWS WAF, and AWS Shield. If you're energised by helping customers solve real-world performance and security challenges at scale, and have deep experience across the broader edge and application security landscape, we'd love to hear from you. Sales, Marketing and Global Services (SMGS) AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. #aws-ags-asean Key job responsibilities As an Edge Specialist Solutions Architect in the ASEAN Specialist Team, you bring deep expertise in content delivery, application security, and edge networking that will help us address the performance, security, and scalability needs of our customers' workloads. You will be the go-to person for providing guidance on AWS edge architectures and best practices. In this role you will be: - Designing edge architectures that improve application performance, security posture, and resilience for customers across ASEAN. - Helping customers optimise and secure their workloads leveraging

AI Data Trainer (Arabic), Alexa Shopping Operations Gurugram, Haryana, IND Alexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging cutting-edge technology alongside our operational excellence. By joining us, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide. Key job responsibilities As part of your role, you will have the opportunity to, • Contribute to various projects involved in generating training datasets for AI models • Create content that generates text-based user input to power artificial intelligence • Validate data based on specific annotation guidelines, ensuring the accuracy and quality of the collected information • Perform data collection and curation, ultimately resulting in the generation of high-quality data that can be utilized for AI models • You will work closely with your team members and managers to drive process efficiencies and explore opportunities for automation • You will strive to enhance the productivity and effectiveness of the data generation and annotation processes About