Software Development Manager, Advertising Support Products and Services

Benefits

Parental leave

6 weeks From the posting source checked Jun 20, 2026

Non-birth-parent leave

6 weeks From the posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Offered From the posting source checked Jun 20, 2026
• Adoption assistance: Offered From the posting source checked Jun 20, 2026
• Surrogacy assistance: Not verified

Mental health support

Offered From the posting source checked Jun 20, 2026

Relocation assistance

Not verified

Childcare support

Offered From the posting source checked Jun 20, 2026

Learning budget

Not verified

Verification

Source-linked checked Jun 7, 2026

Salary

$203K-$275K From the posting source checked Jun 20, 2026

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$116,543 U.S. median for this role

Projected growth (BLS Employment Projections)

+9.8% - Much faster than average

105% above the BLS role benchmark for software engineering aggregate.

Matched to SOC 15-1252 - Software Engineering aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Engineering From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Software Development Manager, Advertising Support Products and Services New York, New York, USA Amazon Advertising's Support Products & Services (SP&S) team is building the AI-powered future of advertiser support at massive scale. We're not just answering questions - our AI agents execute multi-step agentic workflows, automate the majority of common customer support use cases, and are featured prominently in the Amazon Advertising console, serving millions of advertisers worldwide. As a Software Development Manager, you will lead a team of engineers in New York building products at the intersection of generative AI and customer experience - from AI agents that resolve advertiser cases autonomously, to intelligent tools that eliminate thousands of hours of manual work across campaign management, creative operations, and advertiser communications. You'll own your team's technical vision and roadmap, partner directly with scientists and product managers in a cross-functional organization, and drive engineering investments that meaningfully reduce operational costs at scale. This is a role for a builder who wants to shape how AI transforms customer service at Amazon's scale - leading a team of SDEs, setting technical direction, and delivering products that directly impact advertiser success and business efficiency. Key job responsibilities - Lead and grow a team of SDEs building AI-powered customer support products for Amazon Advertising - Own your team's technical vision, roadmap, and architecture - driving the 1-2 year strategy for how your systems evolve to meet advertiser needs - Design and deliver generative AI solutions using Amazon Bedrock, including agentic workflows that resolve advertiser

Read the full description at www.amazon.jobs. FewerJobs shows a preview and links to the original posting.