Skysafe jobs

Wireless Communications Engineer (SDR) United States About SkySafe SkySafe is the leader in drone detection and airspace intelligence, delivering unmatched visibility into drone activity. As the only company offering advanced drone detection, deep analytics, and forensics, SkySafe enables organizations to detect, analyze, and act on drone activity with precision in real-time. Its cloud-based SaaS platform provides comprehensive drone data, helping distinguish between authorized drones and potential threats. By transforming complex drone data into actionable insight, SkySafe empowers organizations to act with clarity and confidence and provides the intelligence needed for smarter decision-making and safer skies. About the Role: At SkySafe, we're passionate about building innovative solutions that push boundaries and solve complex problems in the UAS space. We're looking for an experienced SDR Wireless Communications / Modems Engineer to join our small, high-impact team. The ideal candidate has deep expertise in implementing L1/L2 (physical + MAC) layers of wireless communication systems using SDR techniques. In this role, a successful candidate will work alongside our reverse engineering team to implement demodulation and decoding for various wireless protocols, as well as to independently optimize and improve existing SDR modem code. About SkySafe SkySafe is the leader in drone detection and airspace intelligence, delivering unmatched visibility into drone activity. As the only company offering advanced drone detection, deep analytics, and forensics, SkySafe enables organizations to detect, analyze, and act on drone activity with precision in real-time. Its cloud-based SaaS platform provides comprehensive drone data, helping distinguish between authorized drones and potential threats. By

Communications Manager US Remote, United States Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders , soldiers in battlefield scenarios , and beyond . About the role Skydio is the leading U.S.-based drone manufacturer and world leader in autonomous flight, building AI-powered flying robots that help public safety agencies, utilities, national security partners, and enterprise customers operate more safely and effectively. From enabling Drone as First Responder (DFR) programs to supporting critical infrastructure inspections and national security missions, our technology is deployed where reliability, intelligence, and autonomy matter most. We are looking for a Communications Manager based out of NY or DC. As Communications Manager, you will help tell these stories to the world. This role sits at the intersection of media relations, social media, and customer storytelling. If you're energized by turning real-world missions into headlines, social momentum, and lasting brand equity, this role is for you. How you'll make an impact - Lead customer storytelling initiatives that showcase real-world impact across public safety (DFR programs), utilities, and national security; build and maintain relationships with customers across verticals and provide ongoing support to highlight their programs in their commuaities, in trade spaces, and nationally/internationally - Grow Skydio's

Senior Customer Support Representative - India Bangalore, India, Bangalore, Karnataka, India Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders , soldiers in battlefield scenarios , and beyond . About the role: As a Technical Support Specialist, you will work in a small team of high-performing individuals who provide drone and cloud feature deep diagnostics and advisory services to Skydio business and government customers. You'll combine your relevant experience with hands-on Skydio product knowledge to help keep Skydio customers' pilots flying, and our engineering and marketing teams plugged into the customer experience. You'll work daily with hardware and software components that may involve on-device firmware troubleshooting, mission usage / configuration optimization, and 1st / 3rd party cloud network issue diagnostics. Utilizing log analysis, existing incident tickets and internal documentations, you will use your technical troubleshooting skills to determine the root cause of various flight or media streaming issues, provide mitigation recommendations to customers, and collaborate with product teams to achieve issue resolutions. Location Preference: This role is based in Bengaluru, India, and candidates must be willing and able to work onsite five days per week. How you'll make an impact: - Act as the conduit between Skydio and

Technical Support Specialist US Remote, United States Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders , soldiers in battlefield scenarios , and beyond . About the team : Our support team provides best-in-class service and support to our growing commercial customer base while meeting or exceeding our service level agreements as defined by our business requirements. We're highly focused on customer enablement, retention, and loyalty, and we work closely with partner teams in the Skydio Customer Success organization to ensure customers get the best out of their UAS investment. About the role : We're looking for a technical product support professional who is passionate about helping commercial customers get the most out of industry-leading autonomous UAS drone investments. You'll utilize your proven B2B customer support skills and capabilities to assist Skydio pilots and drone operators in understanding product features, troubleshooting software, hardware, and cloud issues, and recommending best practices for safely and effectively flying. When our customers need help, you are responsible and empowered via knowledge guides and flight diagnostic tools. You will have access to cross-team experts to resolve their issues thoroughly, with an added emphasis on capturing data to inform product, process, and service improvement.

Field Service Technician US Remote, United States Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders , soldiers in battlefield scenarios , and beyond . About the role: A Skydio Field Service Technician (FST) is responsible for conducting on-site maintenance, troubleshooting and repair of the Skydio X10 Dock products used by public safety, utility, infrastructure and other public and private entities that fly sUAS drones. FSTs report into the Customer Support Operation Team and work with other internal teams to diagnose issues on-site, perform preventative maintenance, replace hardware components, and restore systems to operational conditions. Flexibility in scheduling and travel availability is essential for success in this role. Technicians should expect frequent overnight travel throughout the US, assignments may require being away from home for multiple consecutive nights during the workweek. While the majority of work is performed during standard business hours, occasional evening and weekend work may be required to support customer operations, or urgent service needs. Business-related travel expenses, including airfare, lodging, ground transportation, and approved meals, are covered or reimbursed by the company in accordance with company travel and expense policies. An FST is expected to operate independently while maintaining strong communication with internal support

Field Support Representative US Remote, United States Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders , soldiers in battlefield scenarios , and beyond . About the team: The National Security Mission Success team is a growing international team that provides the broader organization and our customers with enablement services to ensure that our customers can get the most value out of their Skydio UAS solutions. Reporting to the Field Support Representative Manager, the Field Support Representative will primarily interface with the National Security sales team, Customer Support and Program Management to support our International Defense and Government customers. About the role: We are looking for a highly-motivated and technical individual with UAS experience who is comfortable interfacing with Defense and Government customers as well as other Federal and enterprise customers to provide best-in-class onsite and remote technical and logistics support. By taking ownership of customer relationships in the field and collecting feedback, you will be a trusted partner and liaison between Program Management, Product, Support and Engineering. You will advise both Skydio and the Customer, expediting the product feedback communication loop and helping manage the customer technical enablement, troubleshooting, repair and maintenance workstreams. How you'll make an

Senior Manager, Training US Remote, United States Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders , soldiers in battlefield scenarios , and beyond . About the role: We are looking for a driven, results-oriented Senior Manager to lead Skydio's customer training programs across Public Safety, Commercial, and National Security markets, with a strong emphasis on public safety and federal government customers. This leader will be responsible for building and scaling training programs that enable successful adoption of Skydio's autonomous drone hardware, software, dock, remote operations, and mission workflow solutions across complex enterprise environments. The ideal candidate will bring experience developing scaled training programs for UAS, robotics, or similarly complex technology platforms, with a proven ability to translate technical capabilities into practical, mission-oriented instruction for enterprise customers. This role will serve as a critical driver of customer readiness, ensuring organizations can safely, effectively, and compliantly implement Skydio products across real-world operational use cases. This role requires comfort operating in an agile, fast-moving product environment and the organizational discipline to manage multiple overlapping training initiatives across products in different stages of maturity. Reporting to the VP, Mission Success, this leader will work closely with Training Content, Product, Engineering, Sales,

Program Manager, Strategic Defense Accounts US Remote, United States Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders , soldiers in battlefield scenarios , and beyond . About the Team The Mission Success Programs team serves as the connective tissue between Skydio's customers and internal teams, ensuring successful deployment, adoption, and expansion of autonomous capabilities across strategic accounts. We partner closely with Sales, Product, Engineering, Customer Success, and Operations to deliver exceptional customer outcomes while driving long-term account growth. Our team combines deep program management expertise with a relentless focus on mission success, customer value, and operational execution. About the Role We are looking for a highly motivated, customer-focused Program Manager to lead strategic Department of Defense accounts across the U.S. Navy, U.S. Marine Corps, U.S. Special Operations Command (USSOCOM), and Intelligence Community (IC). This role serves as the primary post-award lead for assigned accounts and is responsible for ensuring successful deployment, operational integration, sustainment, adoption, and long-term mission success of Skydio solutions. You will develop trusted relationships with operators, acquisition professionals, program offices, and senior military leaders while partnering internally to ensure customers realize maximum value from their investment in Skydio technology. The ideal candidate combines strong

Inside Sales Solutions Engineer – Public Safety US Remote, United States Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders , soldiers in battlefield scenarios , and beyond . About the Role Skydio is seeking a motivated public safety sUAS professional to join our team as an Inside Sales Solutions Engineer - Public Safety. This role supports public safety agencies nationwide by delivering high-impact remote demonstrations of Skydio's end-to-end UAS solutions, with a strong emphasis on Drone as First Responder (DFR) programs, DFR Dock deployments, and concepts of operation. This position is designed for candidates who are passionate about Public Safety missions, technically curious, and excited to engage customers through virtual discovery, product demonstrations, solution design, and operational planning. In addition to supporting customers remotely, this role plays an important part in helping agencies successfully deploy and operationalize DFR programs, including site readiness planning, deployment support, and customer trials. While this is a remote inside-sales role, travel (approximately 50%) is required to support customer engagements, field activities, deployment efforts, and company events. Solutions Engineers are critical members of the Skydio Sales organization and work closely with Account Executives, Deployment Engineers, and Launch Team members to support deal progression,

Aviation Compliance Lead San Mateo, California, United States, San Mateo, California, United States Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders , soldiers in battlefield scenarios , and beyond . About the Role Skydio's mission is to make the world more productive, creative, and safe through autonomous flight. We are seeking an Aviation Compliance Manager to join our Global Aviation Regulatory team. This role will serve as the responsible compliance lead for Skydio-held aviation authorizations and approvals. You will partner closely with regulatory, flight operations, training, and program stakeholders to standardize processes and ensure operational compliance at scale. This is the opportunity of a lifetime. Skydio is the largest American drone company whose products are used by thousands of organizations across critical infrastructure, public safety, energy utilities and many sectors. If you want to enable life-saving missions and join a rocket-ship company that is transforming drone technology, this is the job for you. How You'll Make an Impact This is a hands-on, high-ownership role at the core of Skydio's aviation safety and compliance culture, where you will: - Serve as the responsible lead for Skydio-held aviation authorizations and operational approvals. - Manage FAA drone registrations, product compliance

Senior Software Engineer - Security San Mateo, California, United States, San Mateo, California, United States Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders , soldiers in battlefield scenarios , and beyond . About the Role: As a Senior Software Engineer - Security at Skydio, you will partner closely with senior security engineers and cross-functional teams to design, review, and build systems that secure our multi-tenant cloud and corporate environments. You will split your time roughly evenly between architecture and hands-on engineering. On one side, you will review RFCs, shape system design, and advise on initiatives with meaningful security implications. On the other, you will build and harden internal security tooling end to end. You will play a key role in maturing the systems that protect Skydio's commercial, government, and DoD customers. How you'll make an impact: - Review RFCs and partner with engineering teams on architectural decisions that have security implications - Design and build internal security systems end to end, including roadmap areas such as web application firewalls and vulnerability risk management tooling - Harden and improve security-related production software components as opportunities for better resilience and protection are identified - Partner with Compliance to translate

Hardware Operations Program Manager Hayward, California, United States, Hayward, California, United States Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders , soldiers in battlefield scenarios , and beyond . About the role: Skydio is seeking a talented, multi-disciplinary program manager to drive successful delivery of new product & sustaining projects within the Operations organization. In this critical role your contributions will directly impact quality, speed to market, productivity, scaling of manufacturing operations, and profitability as Skydio delivers revolutionary autonomous drones and infrastructure to market, building advanced hardware with modern techniques in an American factory. How you'll make an impact: - Collaborate cross-functionally with product, engineering, reliability, customer service, supply chain, logistics, manufacturing and production teams to plan and execute the detailed development, implementation and support of new hardware products. - Define objectives, deliverables & metrics for projects with clear exit criteria for each program phase to meet schedule, cost, quality and capacity targets. Run internal operations and production readiness meetings. - Plan projects & programs, track progress, communicate status and escalate issues , leading risk management and problem-solving as appropriate throughout the program lifecycle. - Drive program review meetings , partnering with cross-functional program managers to provide

CSM Manager - Public Safety (Major Markets) US Remote, United States Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders , soldiers in battlefield scenarios , and beyond . About the Team: The Customer Success team enables sales by winning the technical validation process, driving value to customers by seamlessly delivering services, and supporting customers with world class on-boarding and technical expertise. We are a rapidly growing team of passionate, mission driven UAS professionals, who sweat the details and ensure our customers are set up for success. About the role: We are looking for a humble and elite, customer first, leader to manage our Drone as First Responder (DFR) Major Markets team. This role is ideal for a hands-on leader who enjoys coaching ICs, solving real customer problems, and staying close to the field. This person will lead a team of six customer success managers, supporting Skydio's largest and most strategic public safety customers. As part of the broader Mission Success organization, this leader will help deliver an exceptional customer experience and help shape how Skydio supports DFR programs. How you'll make an impact: - Maintain a high-accountability, high-trust team culture grounded in Skydio values. - Lead, coach,

Public Safety Strategist (West Coast, Midwest, or Pacific North West) US Remote, United States Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders , soldiers in battlefield scenarios , and beyond . About the Role: Skydio seeks experienced public safety leaders for the Public Safety Strategist position. Reporting to the Senior Director of Strategic Relationships, these roles drive market expansion by leveraging deep expertise in public safety leadership to advocate for DFR solutions and support our mission with state, local, and educational agencies. This team will be instrumental for solution adoption with agencies in their designated territories. How You'll Make an Impact: - Champion Skydio's innovative drone and DFR technology, demonstrating public safety value to key decision-makers at the city, county, and state levels. - Collaborate with Sales, Marketing, and Policy for territory strategy, customer identification, and revenue growth within assigned markets. - Develop and present business cases to executive stakeholders, advocating for Skydio's adoption in public safety. - Act as a public safety subject matter expert, guiding the Skydio GTM and Engineering teams on operational realities. - Lead or advise on public sector procurement, including navigating RFPs, RFQs, and state/local contracting processes. - Stay abreast of evolving

Staff Technical Recruiter San Mateo, California, United States, San Mateo, California, United States Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders , soldiers in battlefield scenarios , and beyond . About the role: Skydio is looking for a Staff Technical Recruiter to help build the teams shaping the future of autonomous flight. You'll lead critical engineering searches, partner directly with company leaders, and play a key role in defining how we hire as we scale. This is a senior, hands-on recruiting role for someone who thrives in fast-moving environments and knows how to land top technical talent where it matters most. PLEASE NOTE: Skydio operates in a hybrid model, with teams in-office three days per week. This role will be based out of our San Mateo, CA headquarters. How you'll make an impact: - Operate as a strategic recruiting partner to senior engineering leaders, influencing org design, headcount planning, and hiring strategy. - Own end-to-end talent strategy and execution for one or more of our core engineering orgs. - Build and calibrate high-performing, diverse talent pipelines for niche, competitive skill sets in emerging technology domains. - Drive executive-level recruiting engagements, from calibrations through close, while delivering a

Senior Director, Product Management, Drone as First Responder (DFR) San Mateo, California, United States, San Mateo, California, United States Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders , soldiers in battlefield scenarios , and beyond . About the role: As the Senior Director of Product Management for Skydio's Drone as First Responder (DFR) offering, you will own the end-to-end software features spanning Skydio's vehicle, controller and cloud platforms, that enable Public Safety and Emergency Responder customers to perform scaled remote drone operations. Skydio's DFR product provides real-time visibility to those on the frontline of emergencies and public safety scenarios. Imagine if every police patrol car had a smart drone in the trunk; Every city had drones docked in strategic locations to respond to emergencies anywhere within seconds; and every command center had operators ready to fly drones remotely. Skydio's DFR product team is leading the way to make this a reality. Location: This position is based onsite 5 days/week at our HQ in San Mateo, CA, with ~50% travel. We offer relocation assistance if needed. How you'll make an impact: - Own the business of our end-to-end DFR offering, meeting company financial and market growth goals in

RF Design Engineer San Mateo, California, United States, San Mateo, California, United States Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders , soldiers in battlefield scenarios , and beyond . About the Role: Skydio's RF system connects users with our autonomous ecosystems. As intelligent flying machines gain more independence, the demands on range and bandwidth are increasing; there is a huge opportunity to innovate within existing architectures to bring an incredible, highly-engineered product to market, and to define the next generation of RF frameworks and technologies. Skydio's highly integrated electromechanical systems provide a rich set of engineering challenges and a huge opportunity to make an impact! How You'll Make an Impact: - Collaborate with EE, RF, Antenna design and PD teams to maximize the performance of the system designs - Define system level requirements and specifications - Design and implement wireless solutions in a variety of technologies and standards across multiple frequency bands - Perform circuit level analysis to debug design and desense issues and characterize nature of aggressor/victim - Identify noise source and support system level integration - Support end to end design for the product from conception, through qualification, certification and production testing What Makes

Director of Product Management, Drone as First Responder (DFR) San Mateo, California, United States, San Mateo, California, United States Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders , soldiers in battlefield scenarios , and beyond . About the role: As the Director of Product Management for Skydio's Drone as First Responder (DFR) offering, you will own the end-to-end software features spanning Skydio's vehicle, controller and cloud platforms, that enable Public Safety and Emergency Responder customers to perform scaled remote drone operations. Skydio's DFR product provides real-time visibility to those on the frontline of emergencies and public safety scenarios. Imagine if every police patrol car had a smart drone in the trunk; Every city had drones docked in strategic locations to respond to emergencies anywhere within seconds; and every command center had operators ready to fly drones remotely. Skydio's DFR product team is leading the way to make this a reality. Location: This position is based onsite 5 days/week at our HQ in San Mateo, CA, with ~50% travel. We offer relocation assistance if needed. How you'll make an impact: - Own the business of our end-to-end DFR offering, meeting company financial and market growth goals in partnership

Staff Software Engineer - Security San Mateo, California, United States, San Mateo, California, United States Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders , soldiers in battlefield scenarios , and beyond . About the Role: As a Staff Software Engineer - Security at Skydio, you will partner closely with security engineers and cross-functional teams to design, review, and build systems that secure our multi-tenant cloud and corporate environments. You will split your time roughly evenly between architecture and hands-on engineering. On one side, you will review RFCs, shape system design, and advise on initiatives with meaningful security implications. On the other, you will build and harden internal security tooling end to end. You will play a key role in maturing the systems that protect Skydio's commercial, government, and DoD customers. How you'll make an impact: - Review RFCs and partner with engineering teams on architectural decisions that have security implications - Design and build internal security systems end to end, including roadmap areas such as web application firewalls and vulnerability risk management tooling - Harden and improve security-related production software components as opportunities for better resilience and protection are identified - Partner with Compliance to translate FedRAMP,

Manager, Technical Support San Mateo, California, United States, San Mateo, California, United States Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders , soldiers in battlefield scenarios , and beyond . About the team: The Skydio Customer Support team provides assistance to customers flying the world's most autonomous sUAS on challenging missions to keep people and infrastructure safe 24/7. We work closely with Skydio Solution Engineering and Deployment Engineering teams to accelerate new customer's time-to-value, and Customer Success Managers and Field Service Representatives to aid customers with expanded operational use of drone technology. This is an exciting opportunity to be part of a team leading the creation and deployment of next-generation Beyond Visual Line of Sight (BVLOS) flying robot operations in Public Safety, Defense, Utility/Infrastructure Inspection, Site Security and other industries. About the role: Skydio is seeking an experienced B2B customer support operational leader who has successfully coached and developed remote teams responsible for assisting customers with complex product and operational usage issues. Product scope encompasses drones, docks, attachments & accessories, as well as Drone as First Responder (DFR), flight control software, and the Skydio Cloud and integrations. The team's goal is high first-contact resolution 20/7, which is

Field Support Representative (Southwest, Remote) US Remote, United States Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders , soldiers in battlefield scenarios , and beyond . About the role: As a Skydio products ambassador, you will work in a small team of high-performing individuals who provide UAS system and Cloud operational best practices, deep feature diagnostics to Skydio commercial, state & local government and educational customers. You'll combine your relevant UAS experience with hands-on Skydio product knowledge to provide best-in-class onsite and remote technical and logistics support, help keep Skydio customers' pilots flying, and our engineering and marketing teams plugged into the customer experience. You'll work both remotely and at customer sites with Skydio hardware and software products performing device firmware troubleshooting, mission usage / configuration optimization, and 1st / 3rd party cloud network optimization and/or issue diagnostics. Utilizing log analysis tools, customer incident tickets and internal documentations, you will use your technical troubleshooting skills to determine the root cause of various flight and skill (e.g., media streaming, 3D scan) issues, provide mitigation recommendations to customers, and collaborate with product teams to drive product enhancements. By taking ownership of customer relationships in the field and collecting feedback,

Senior QMS Specialist Hayward, California, United States, Hayward, California, United States Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders , soldiers in battlefield scenarios , and beyond . About the Role: The Quality Compliance Specialist is responsible for ensuring the organization's Quality Management System (QMS) complies with AS9100D, AQAP 2110 & 23120, and ISO 9001 and ISO 14001 EHS standards and applicable regulatory, customer, and internal requirements. This role plays a critical part in maintaining certification, supporting audits, driving continuous improvement, and ensuring product and process compliance within aerospace and defense environments. How You'll Make an Impact: - Protecting certification and revenue by maintaining AS9100D compliance. - Ensures the company remains eligible to win and retain aerospace and defense contracts. - Reducing risk and cost of poor quality through effective corrective actions and robust processes minimizes defects, rework, escapes, and potential regulatory penalties. - Strengthening audit readiness and outcomes with proactive compliance management leads to smoother audits, fewer findings, and stronger relationships with customers and certification bodies. - Improving operational performance and embedding quality into processes enhances efficiency, consistency, and product reliability across engineering, manufacturing, and supply chain. - Building a culture of quality and accountability through

Program Manager, DFR US NY Remote, Remote, New York, United States Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders , soldiers in battlefield scenarios , and beyond . About the role: Skydio is looking for a driven customer facing Program Manager with a deep sense of ownership to lead and drive all aspects of implementation and delivery for our Law Enforcement Customers. You will join our Customer Success team, and will be Skydio's Law Enforcement customer liaison and broadly responsible for the success of our contracts to include: cost, performance, scheduling, project planning, technical execution, risk management and problem solving. In this role, you will have to learn technical concepts and employ them quickly. Digging into the details to understand program dependencies so that technical and program risks can be managed effectively is a must. You will be expected to utilize your technical capability in conjunction with your program management skills to deliver the best outcome for the customer. A successful candidate for this job should have deep experience working within the U.S. Law Enforcement and experience engaging with high-level officials. In addition to your core role, you will also be suited to providing input into a

Field Support Representative - New York US NY Remote, Remote, New York, United States Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders , soldiers in battlefield scenarios , and beyond . About the role: As a Skydio products ambassador, you will work in a small team of high-performing individuals who provide UAS system and Cloud operational best practices, deep feature diagnostics to Skydio commercial, state & local government customers. You'll combine your relevant UAS experience with hands-on Skydio product knowledge to provide best-in-class onsite and remote technical and logistics support, help keep Skydio customers' pilots flying, and our engineering and marketing teams plugged into the customer experience. You'll work both remotely and at customer sites with Skydio hardware and software products performing device firmware troubleshooting, mission usage / configuration optimization, and 1st / 3rd party cloud network optimization and/or issue diagnostics. Utilizing log analysis tools, customer incident tickets and internal documentations, you will use your technical troubleshooting skills to determine the root cause of various flight and skill (e.g., media streaming, 3D scan) issues, provide mitigation recommendations to customers, and collaborate with product teams to drive product enhancements. By taking ownership of customer relationships in the field