CSM Manager - Public Safety (Major Markets)

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

$140K-$185K Verified - from the job posting source checked Jun 20, 2026

401(k) match

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

106% above the BLS role benchmark for customer success aggregate.

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

Not verified

Weekend work

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Company

Company stage

Growth-stage Verified - from the job posting source checked Jun 20, 2026

Equity

Offered Verified - from the job posting source checked Jun 20, 2026

Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

CSM Manager - Public Safety (Major Markets) US Remote, United States Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders , soldiers in battlefield scenarios , and beyond . About the Team: The Customer Success team enables sales by winning the technical validation process, driving value to customers by seamlessly delivering services, and supporting customers with world class on-boarding and technical expertise. We are a rapidly growing team of passionate, mission driven UAS professionals, who sweat the details and ensure our customers are set up for success. About the role: We are looking for a humble and elite, customer first, leader to manage our Drone as First Responder (DFR) Major Markets team. This role is ideal for a hands-on leader who enjoys coaching ICs, solving real customer problems, and staying close to the field. This person will lead a team of six customer success managers, supporting Skydio's largest and most strategic public safety customers. As part of the broader Mission Success organization, this leader will help deliver an exceptional customer experience and help shape how Skydio supports DFR programs. How you'll make an impact: - Maintain a high-accountability, high-trust team culture grounded in Skydio values. - Lead, coach,

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