Navan INC jobs

Economist San Francisco, CA Navan is seeking a driven, proactive and experienced Economist to join our growing team. This first-of-its-kind role is an exciting opportunity to shape the research and economic function at Navan, the leading all-in-one business travel, payments, and expense management platform. Using data from millions of trips and purchases by 10,000+ companies worldwide, you will build economic indicators that deepen and drive the world's understanding of global business travel and corporate spend. You will use these indicators to advance Navan's position as a global authority on business travel and expense. This position requires a self-starter with a proven track record in complex economic analyses and excellent storytelling. What You'll Do: As part of our broader Data Science and Analytics function, you will… Perform complex econometric and statistical analysis on travel and spending patterns to identify emerging macroeconomic trends, forecast future business activity, and understand the drivers of corporate travel and expense. Craft compelling data-driven stories and insights for multiple channels-including press releases, blog posts, white papers, and executive keynotes-to illustrate why business travel and spend are critical leading indicators for the global economy. Partner with our Marketing and Comms teams to serve as an internal expert and external spokesperson, presenting your findings to journalists, industry analysts, and at major economic and travel conferences. Continuously monitor the global economic landscape, linking external events (e.g., policy changes, supply chain disruptions, market volatility) to the proprietary trends you observe in Navan's data. Serve as a key economic advisor to leadership

Commercial Account Executive San Francisco, CA Navan sales organization is seeking a motivated and experienced Commercial Account Executive to join our growing team. This is an exciting opportunity to join the first and only all-in-one, people-first travel, corporate card, and expense management super app that is used by thousands of companies across the globe. Our sales team takes pride in our world-class playbook, strategic sales cycle, and the ability to sell to C-level executives within established companies. This individual will be responsible for pipeline generation, closing new customers, and generating revenue while meeting individual goals. This position requires a self-starter with a proven track record in driving sales and creating successful relationships with clients. To be successful in this role you must be able to clearly communicate the Navan value proposition and build relationships with executives of small to mid-market sized companies. What You'll Do: Manage the full sales-cycle from prospecting and cold-calling to demos and close Drive sales by managing and creating opportunities in pipeline, leading to the closing of 1-2 deals per month Understand Navan's value proposition and solutions using appropriate value-based sales approaches Multi-thread into multiple departments to build a business case and ultimately present to C-Level executives for budget approval Build and maintain strong relationships with clients post-sale and partner with Account Management to ensure a successful launch, implementation, and ongoing usage of Navan's platform Oversee all sales activity within your account list and ensure accurate monthly forecasting of revenue in Salesforce Meet and exceed monthly

Senior Manager, Corporate Development New York, NY Navan is growing quickly, with the leading technology platform across Travel and Expense management. With nearly $1B in cash raised in our IPO last year and a business that's now free cash flow positive, we have a long list of opportunities to roll up traditional players, acquire new technologies, and expand regional coverage. Within Navan, Corporate Development is a small, nimble, “SEAL Team Six” at the center of driving and executing our M&A strategy. Outside of M&A, we are often brought in on the most complex issues the company faces because we bring a structured, analytical approach to how best to proceed and deploy our resources. The ideal candidate is excited to work with a variety of internal and external teams to tackle Navan's trickiest and most interesting problems. Who You Are: You're an owner with a strong bias for action. You own the work you're driving, end to end. You like to dive into details and ensure things run smoothly. Your true north is shaping our category by adding value for our customers; if you're thrilled at the prospect of doing this, this role will be a great fit for you! You are super analytical, structured, and can break down complex problems into simple components. You are a black belt in Excel/Google Sheets, but are equally comfortable laying things out on the whiteboard or in slides. You have exceptional communication skills, business judgment, and the ability to tell compelling data-driven stories to

Client Success Manager Remote (USA) As a Client Success Manager , you will be a strategic partner and trusted advisor to key clients. Your primary mission is to ensure their success, drive satisfaction, and maximize value throughout their lifecycle with Navan. A critical component of this role involves leading the strategic and technical migration of clients from legacy R&M technology to the Navan platform, ensuring a seamless and high-touch transition. You will develop strong relationships with key program stakeholders, acting as the 'voice of the customer' to prioritize adoption, retention, and long-term partnership over commercial focus. What You'll Do: Serve as the overall owner of the client relationship and the success of the customer's migration journey and subsequent post-sales activities. Drive complex, multi-stakeholder client migrations from legacy R&M technology onto the Navan platform, managing the project from initial scoping to go-live and hypercare.. Drive product adoption, retention, and compliance by providing consultative advice and customer enablement (training for end-users and administrators). Develop and maintain strong, multi-level trusted advisor relationships with executive stakeholders to ensure strategic alignment and ongoing customer satisfaction. Conduct regular health checks, Quarterly Business Reviews, and Strategic Business Reviews to proactively assess customer health, satisfaction, adoption, and retention, with a focus on churn prevention. Act as the 'Voice of the Customer' for internal teams (Product, Engineering, Sales) by providing feedback on platform optimization, addressing product gaps, and resolving escalations. Maintain a deep understanding of the Navan product and integrated Premier value proposition to speak with customers about the

Product Manager, Navan Connect Palo Alto, CA or San Francisco, CA We are looking for a detail oriented, self-starter product manager to join the Navan Connect team. You are a problem solver at heart and someone who loves getting into the weeds of a complex system, can identify patterns of issues and prioritize the most important ones to fix, you enjoy working with customer facing teams (CSMs, Solutions Architects) to understand customer pain points and more than anything, you take pride in solving issues by living in the “nitty gritty”. What you'll do: Become the SME for Navan Connect and will be the “go-to” person for anything related to the product. Partner closely with CSMs/Solution Architects to understand client issues and identify new requirements. Use AI to manage all client feedback/issues in a timely manner and build a system that learns from every resolved issue. Own the product roadmap and prioritize features that execute the product vision Deliver clear and concise documentation for both technical and non-technical stakeholders. Collaborate daily with cross-functional teams (Design, Engineering, Legal, GTM) to ensure smooth product execution and risk management. What we're looking for: 1-2 years of experience in product management, product operations, or fintech background. Experience in fintech, payments, expense management is preferred. AI fluency - You've had real world experience with Claude Code (or similar tooling) to create knowledge bases/skills, prototyping and technical concepts. Prioritization master - you have the fortitude to intake many things at once and come out the other side

Enterprise Solutions Consultant New York, NY Navan Expense is an expense and corporate card solution that eliminates the hassles of expense management while giving finance leaders real-time spend visibility and control. Navan Expense provides employees with a refreshingly easy way to pay for what they need while giving finance leaders one easy place to control, manage, and track spend. With physical and virtual cards, smart policy management, and automated expense reports, Navan Expense streamlines the entire business spending process - driving cost-savings, productivity, and compliance. We're looking to bring on an Enterprise Solutions Consultant, Expense who will continue to scale Navan Expense and the future of this product line. You will partner closely with our Sales, Product, Finance, Support and Operations teams, all the way up to our C-Suite - to ensure we are delighting our clients and exceeding goals. You will be a key player in helping Account Managers expand Expense product offerings within current strategic travel accounts, implement the Expense solution, and increase adoption within the Enterprise market segment by combining your expertise of accounting and finance with your knowledge of our expense management platform and corporate credit card. Navan Expense has currently seen 10x growth in the last year and is currently being used by 800+ companies, such as Epicor, Amplitude, Loom, Toast & Lyft. By understanding client needs and leveraging your knowledge, you will help assist with an effective strategy that will ultimately drive revenue. The Ideal Candidate will be a subject matter expert with an

Business Travel Consultant II Delhi, IN At Navan, our mission is to power the in-person connections that move people, ideas and businesses forward. We help our travelers focus on being there, not getting there and our Global Operations and Service team is central to this mission! As a member of our quickly growing Global Operations and Service team, you will be responsible for directly supporting our users' travel needs. As owners of customer satisfaction, your role is to solve issues, communicate effectively, and collaborate with internal teams to remove any barriers for the traveler - all while providing a best-in-class customer experience. As the front line of our business, you will have a unique opportunity to provide regular feedback to our product, design and engineering teams as they work towards continually improving our customer facing and internal platforms. This is an exciting role where you will have a direct impact on our day to day operations, traveler experience and product development! What You'll Do: Assist our travellers with best-in-class travel support through multiple contact channels: chat, call and email. Maintain extensive supplier, destination and system knowledge. Make quick and accurate analyses of customer needs, persona and level of urgency. Provide accurate information for hotel, flight, car and rail bookings, as required Support users with self-service of the Navan platform and app where possible. Respond to customers within SLA expectations and requirements. Follow company and customer travel and expense procedures and policies in addition to global compliance procedures. Provide regular feedback

Staff Software Engineer Palo Alto, CA Navan is an expense and corporate card solution that eliminates the hassles of expense management while giving finance leaders real-time spend visibility and control. Navan Expense provides employees with a refreshingly easy way to pay for what they need while giving finance leaders one easy place to control, manage, and track spend. With physical and virtual cards, smart policy management, and automated expense reports, T Expense streamlines the entire business spending process - driving cost-savings, productivity, and compliance. What You'll Do: Work closely with Expense Product and Sales team to deliver new features that align with the needs of the business Provide technical leadership and mentoring to other engineers on the team Contribute and drive frameworks that lead to significant user experience improvements Assist the team in understanding and adopting new technologies What We're Looking For: 10 years or equivalent quality experience, preferably in startup environments Experience with large-scale distributed systems serving developers and/or end users Ability to be a innovative problem solver that can turn ambiguous problem spaces into clear solutions, and comfort with new technology and thinking outside the box to develop and implement solutions Ability to influence without authority, working with technical and cross-functional teams who do not report into this role In-depth experience with Java, Spring Boot and AWS The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate's

Mid-Market, Solutions Consultant London, UK Navan Expense is an expense and corporate card solution that eliminates the hassles of expense management while giving finance leaders real-time spend visibility and control. Navan Expense provides employees with a refreshingly easy way to pay for what they need while giving finance leaders one easy place to control, manage, and track spend. With physical and virtual cards, smart policy management, and automated expense reports, Navan Expense streamlines the entire business spending process - driving cost-savings, productivity, and compliance. We're looking to bring on an Mid-Market Solutions Consultant, Expense who will continue to scale Navan Expense and the future of this product line. You will partner closely with our Sales, Product, Finance, Support and Operations teams, all the way up to our C-Suite - to ensure we are delighting our clients and exceeding goals. You will be a key player in helping Account Managers expand Expense product offerings within current strategic travel accounts, implement the Expense solution, and increase adoption within the Mid-Market segment by combining your expertise of accounting and finance with your knowledge of our expense management platform and corporate credit card. Navan Expense has currently seen 10x growth in the last year and is currently being used by 800+ companies, such as Epicor, Amplitude, Loom, Toast & Lyft. By understanding client needs and leveraging your knowledge, you will help assist with an effective strategy that will ultimately drive revenue. The Ideal Candidate will be a subject matter expert with an accounting and

Senior Commercial Solutions Consultant New York, NY Navan Expense is an expense and corporate card solution that eliminates the hassles of expense management while giving finance leaders real-time spend visibility and control. Navan Expense provides employees with a refreshingly easy way to pay for what they need while giving finance leaders one easy place to control, manage, and track spend. With physical and virtual cards, smart policy management, and automated expense reports, Navan Expense streamlines the entire business spending process - driving cost-savings, productivity, and compliance. We're looking to bring on a Solutions Consultant, Expense who will continue to scale Navan Expense and the future of this product line. You will partner closely with our Sales, Product, Finance, Support and Operations teams, all the way up to our C-Suite - to ensure we are delighting our clients and exceeding goals. You will be a key player in helping Account Managers expand Expense product offerings within current strategic travel accounts, implement the Expense solution, and increase adoption within the Commercial segment by combining your expertise of accounting and finance with your knowledge of our expense management platform and corporate credit card. Navan Expense has currently seen 10x growth in the last year and is currently being used by 800+ companies, such as Epicor, Loom, Toast & Lyft. By understanding client needs and leveraging your knowledge, you will help assist with an effective strategy that will ultimately drive revenue. The Ideal Candidate will be a subject matter expert with an accounting and

User Acquisition Manager Tel-Aviv, Israel We are looking for a highly skilled User Acquisition Manager to join the Navan growth team. You will own our performance activity, driving growth through scalable acquisition strategies across social and discovery platforms . The ideal candidate is a performance-driven professional with 3-4 years of experience who can balance technical campaign management with high-impact creative intuition. What You'll Do Discovery Channel Leadership: Lead the planning and execution of high-scale performance campaigns across social discovery channels, ensuring Navan stays top-of-mind in the feed. Full-Funnel Optimization: Drive the end-to-end strategy for user acquisition, optimizing every touchpoint from the first "scroll-stopping" ad impression to the final signup. Data-Driven Scaling: Utilize a rigorous analytical approach to monitor campaign performance, identifying areas for cost reduction, efficiency improvements, and aggressive scaling opportunities. Agile Performance Management: Maintain a pulse on budgets and real-time KPIs, identifying immediate opportunities to pivot strategies for maximum efficiency. Experimentation & Innovation: Design and execute a relentless testing roadmap-covering new audience segments, bidding strategies, and ad formats-to stay ahead of market trends. Creative Strategy: Partner with creative teams to produce trend-aware video content and UGC, using data-driven insights to iterate on high-performing hooks. What We're Looking For Proven UA Track Record: 3-4 years of experience managing large-scale budgets in a B2C or B2B2C environment from a leading SaaS company. Discovery Mastery: Deep, hands-on expertise in social discovery platforms, with a primary focus on Meta. You know how to navigate the auction, leverage algorithms, and optimize for high-intent conversions.

Account Manager, Commercial New York, NY As a Commercial Account Manager your mission will be to drive revenue by ensuring your clients are happy, referenceable, and maximizing the value they take from the Navan platform. You will do this by building deep relationships with your clients, functioning as their trusted advisor, and partnering with them to ensure they're onboarded successfully, engage with our platform in an optimized way, and manage their entire T&E program through Navan. You'll also own renewing your accounts and cross-selling adjacent products from across our portfolio. This will be a highly visible and highly cross functional role - the AM function will partner closely with our Sales, Product, Finance, Support and Operations teams, all the way up to our C-Suite - to ensure we are delighting our clients, exceeding goals, and driving the large majority of revenue for Navan. Make no mistake - you are joining an extremely fast paced and dynamic culture where change is the only constant, where we're passionate about what we do, and where we believe we can do just about anything. Buckle up, it's going to be a lot of fun. What You'll Do: Manage all post-sales activity for Commercial customers through strong relationship-building, product knowledge, planning, and execution. Develop trusted advisor relationships with clients (from program administrators up to C-suite) to ensure program goals are aligned, and that clients are unlocking maximum value from partnering with Navan to manage their T&E programs. Drive usage of the Navan platform by ensuring

Sr. Product Manager, Payments Palo Alto, CA Navan is hiring a Sr. Product Manager to own the vision, strategy, and execution of our Payments platform, the critical infrastructure that powers billions of dollars in transaction volume for thousands of companies worldwide. This role sits at the intersection of product innovation, financial infrastructure, and global expansion, defining how Navan moves money, manages relationships with banking and payment partners, and scales our payments capabilities into new markets.This is a highly visible role with the opportunity to shape the future of how businesses manage corporate payments at scale. What You'll Do Own the end-to-end experience for Navan Expense payments and payouts, from bank account configuration to payment routing, settlement, and reconciliation. You'll build and manage intelligent systems that optimize for speed, reliability, cost, and compliance across multiple payment rails. Build strategic relationships and integrations with banking partners, payment service providers, and fintech infrastructure companies. Lead the expansion of Navan's payments capabilities into new geographies, navigating regulatory and compliance requirements, local banking infrastructure, and currency exchange dynamics. Collaborate with Engineering, Operations, Design, Finance, Legal, Risk, and Go-To-Market teams to deliver high-impact features from conception through launch. Maintain a prioritized roadmap focused on maximizing customer value while managing technical complexity and risk. Use data and analytics to inform decisions, track success metrics, and continuously optimize payment performance. What We're Looking For Minimum 5 years of product management or equivalent experience Strong product taste, judgement, and design thinking Proven ability to lead cross-functional teams toward ambitious

Head of Private Equity Partnerships Boston, MA; New York, NY Navan is looking for a high-energy, entrepreneurial Head of Private Equity Partnerships to build our PE channel from the ground up. Reporting directly to the Global Head of Partnerships, this is a "0-to-1" build designed for a top-tier practitioner who is ready to own the entire lifecycle of a partnership. We are looking for a builder who possesses a strong "Rolodex" within the PE ecosystem and is excited by the prospect of rolling up their sleeves to establish Navan as the institutional standard for the world's leading investment firms. What You'll Do Own the 0-to-1 Build: You will be the architect of the PE playbook. This includes everything from fund mapping and value-prop definition to the tactical work of building your own tracking systems, collateral, and internal processes. Drive Tactical Deal Influence: You will join forecast calls and partner directly with our Sales teams. This isn't about oversight; it's about integration. You will roll up your sleeves on active deals, identify blockers, and leverage your PE relationships to drive top-down influence. Your success is measured by the trust you build with reps and the deals you help them close. Master the "Give-to-Get" Ecosystem: You will build deep ties with M&A advisory firms and PE deal teams. By first establishing strong, value-based relationships with PE firms, you will create the leverage needed to partner with advisory firms on carve-outs and new acquisitions , ensuring Navan is the first call they make

Senior Product Marketing Manager Tel-Aviv, Israel Navan Edge is creating a new category in travel: an intelligent, conversational AI concierge that supports business travelers across their entire journey. We're rebuilding the travel booking and management experience from the ground up-making it personal, proactive, and entirely user-centric. Navan Edge isn't just a tool; it's a travel companion that anticipates needs and solves problems in real time. The role We are looking for a strategic, high-energy Senior Product Marketing Manager to spearhead the growth and adoption of Navan Edge. In this role, you sit at the cross-section of Product, Leadership, Marketing, and Legal, ensuring that our innovation is matched by bold, relevant messaging. Your mission is to build a seamless product-to-market feedback loop that makes our roadmap feel as if it were written by our customers themselves. You will be the primary advocate for the business traveler, translating their needs into a visionary product story that feels human, not just technical. What you'll do Own the Navan Edge narrative: Develop the overarching product story, positioning, and value drivers. You will ensure we have a differentiated "customer promise" that cuts through the noise of the travel space. Strategic GTM ownership: Define further buyer segmentation (ICP) and launch frameworks for new features and geographic expansions. Cross-functional catalyst: Act as the connective tissue between Product, C-level stakeholders, Marketing, Legal, and external vendors/partners . You will align these departments to ensure our messaging is not only visionary but also compliant. Community collaboration: Partner closely with our

Integrations Manager New York, NY We're looking for an Integrations Manager to help scale the future of Navan's integrations and ensure our customers realize the full value of our platform. In this role, you will become a subject matter expert in Navan's integration ecosystem - from HRIS provisioning and SSO to reporting APIs/SFTP - and guide customers through every stage of the integration journey. You will partner directly with internal teams and customer IT stakeholders, ensuring integrations are implemented smoothly, issues are resolved quickly, and usage of Navan is maximized. As an integrations SME, you will collaborate closely with Account Managers, Product, Engineering, and Sales to deliver on the integrations we have today and help shape the future of Navan integrations to be more self-service, less error-prone, and easier to manage at scale. You'll contribute to documentation, lead trainings and office hours for Account Managers, and support sales conversations when integration expertise is required. Your ability to troubleshoot, communicate effectively, and build cross-functional relationships will make you a key driver of our customers' success with Navan integrations. Within your team, you will give feedback that ensures the overall integration process at Navan continues to improve. What you'll do: Apply your technical and troubleshooting skills to customer engagements, including new implementations, recent launches, and ongoing support for live customers. Own setup steps, ensuring successful and timely completion of integrations. Investigate integration issues by using logs, and explain root causes to customers and internal stakeholders in clear, easy-to-understand language. Partner closely with

IT Supports Engineer Paris, FR As a key member of the Technical Services function, you will play an important role in advancing Navan's operational capabilities by delivering outstanding IT support across our Paris site and global teams. You will be the "boots on the ground" ensuring our local team remains productive while also contributing to our global support mission. You will help uphold Navan's high service standards while contributing to the reliable, secure, and scalable technology foundation that enables the business to grow. Our Paris office is a key hub for our growth, currently housing 80 employees with plans to expand to 120+ by the end of the year. What You'll Do On-Site Presence: Provide dedicated, on-site support at our Paris office Monday - Friday, 8:00 AM - 6:00 PM CET . Global Support: Monitor and resolve tickets via Slack and our global ticketing queue, supporting Navan employees across various time zones. Meeting Excellence: Take full ownership of Zoom Room functionality; manage technical setup and presentation support for "All Hands" meetings and stakeholder events. Lifecycle Management: Lead the local onboarding and off boarding logistics, including device preparation, account provisioning, and IT inductions. Infrastructure & Assets: Maintain local workstation setups, printer fleets, and conference room technology while managing local hardware inventory and repairs. Technical Administration: Administer and troubleshoot our core stack, including Okta, Google Workspace, Zoom, Slack, and Gem. On-Call Rotation: Participate in a team on-call rotation (typically 1 week per month). What We're Looking For Language: Fluency in both French

Senior Product Growth Tel-Aviv, Israel Navan AI is creating a new category in travel: an intelligent, conversational AI concierge that supports travelers across their entire journey. We're rebuilding the travel booking and management experience from the ground up - personal, proactive, and entirely user-centric We are looking for a Senior Product Growth specialist to be the engine behind our user acquisition, activation, and retention strategies. Reporting directly to the Head of Product Growth , you will be responsible for the "how"-turning high-level growth visions into scalable product mechanics and experiments. You are a master of the growth loop. You understand that growth isn't just about "top of funnel" marketing, but about building features that naturally encourage adoption and expansion. You will sit at the center of AI, UX, and Engineering, executing a roadmap that turns casual users into lifelong Navan advocates. What You'll Do: Experimentation & Optimization: Design and execute high-velocity A/B tests across the user journey. You'll own the experimentation roadmap to improve conversion rates from landing page to "aha moment." Onboarding & Activation: Directly manage the product flows that welcome new users. You will reduce friction in the signup process and ensure our AI concierge demonstrates its value within the first 60 seconds of interaction. Retention Loops & Re-engagement: Develop sophisticated, AI-driven lifecycle triggers. You will work with the engineering team to ensure the product "reaches out" to users with the right context at the right time, driving habitual usage. Growth Feature Development: Identify and build in-product growth

Sales Development Representative San Francisco, CA Are you ready to kickstart your career in the fast-paced world of tech sales? Join Navan's Sales Development team and become a crucial player in our explosive growth story! As a Sales Development Representative (SDR) at Navan, you'll be at the forefront of innovation, connecting cutting-edge travel and expense solutions with industry-leading companies. This isn't just a job - it's your launchpad to a thrilling and rewarding career in sales. What You'll Do: Master the art of outbound prospecting through cold-calling and messaging Team up with Account Executives to craft winning strategies for landing big accounts Become the go-to expert on Navan's game-changing Travel & Expense products Leverage sales tech to build your own book of business (Salesforce, Outreach, Actively.ai, Zoominfo, Linkedin Sales Navigator, Chorus, etc.) Crush your quotas and celebrate your wins About the role: Why You'll Love It: Rapid Growth and Epic Opportunities! World-class training from Navan sales leaders and a dedicated sales enablement team Meritocratic promotions that reward your hustle A dynamic, high-energy environment where your ideas matter Start your sales career selling a need to have tool into the finance org using the MEDDPICC sales playbook Mentorship from the strongest Sales Leaders in SaaS What We're Looking For: Go-getters with a passion for sales and a hunger to learn Strong communicators who can captivate C-level executives Detail-oriented multitaskers who thrive under pressure and stay on top of their metrics Recent or soon-to-be grads in Business, Marketing, Sales, or related fields

Corporate Travel Agent - Amadeus/Sabre - Paris Paris, FR Join Navan in Powering In-Person Connections with Relentless Innovation At Navan, our mission is to make travel seamless and empowering, so travelers can focus on being there, not getting there. Our Travel Experience team is at the heart of this mission! As a key member of our fast-growing Travel Services team, you'll support our users' travel needs directly. You'll take ownership of customer satisfaction by resolving issues, communicating effectively, and collaborating with internal teams to clear any obstacles for travellers - all while delivering an exceptional customer experience. As our frontline, you'll provide valuable feedback to our product, design, and engineering teams to enhance our customer-facing and internal platforms. This exciting role allows you to impact daily operations, traveler experiences, and product development directly. What You'll Do: Provide top-tier travel support via chat, calls, and emails Maintain up-to-date knowledge on suppliers, destinations, and systems Quickly assess customer needs, urgency, and preferences Accurately handle hotel, flight, car, and rail bookings Guide customers in self-service options on the Navan platform and app Respond promptly, meeting SLA expectations Follow company and customer policies, ensuring global compliance Give feedback to stakeholders on goal progress and key processes Participate in team meetings on products, suppliers, and industry updates Stay current on travel industry best practices Maintain attendance, complete assigned training, and meet performance metrics What We're Looking For: Experience : 3+ years as a Travel Consultant covering air, rail, and hotel bookings; 3+ years with GDS

Mid-Market Account Executive New York, NY Navan sales organization is seeking a motivated and experienced Mid-Market Account Executive to join our growing team. This is an exciting opportunity to join the first and only all-in-one, people-first travel, corporate card, and expense management super app, that is used by thousands of companies across the globe. Our sales team takes pride in our world-class playbook, strategic sales cycle, and the ability to sell to C-level executives within up and coming companies. Navan has a projected $180B+ TAM, in which you will have the opportunity to break into new customers with the market-leading, end-to-end travel & expense platform. You will be following a consumption-based selling model and operating within net-new territories, so you must have a proven track record of sourcing, engaging, and closing your own pipeline. The ideal candidate thrives in a hyper growth environment and working collaboratively within a team who troubleshoots, shares learnings, and wins together. What You'll Do: Manage the full sales-cycle from prospecting to close Build and maintain strong relationships with clients post-sale and partner with Account Management to ensure a success launch, implementation, and ongoing usage of Navan's platform Drive sales by managing and creating opportunities in pipeline leading to the closing of 2-4 deals per quarter Understand Navan's value proposition and solutions using appropriate value-based sales approaches Oversee all sales activity within your account list and ensure accurate monthly forecasting of revenue in Salesforce Meet and exceed monthly revenue targets Work closely with Marketing, Sales Development,

Travel Experience Agent Tel-Aviv, Israel At Navan, our mission is to power the in-person connections that move people, ideas and businesses forward. We help our travelers focus on being there, not getting there and our Global Operations and Service team is central to this mission! As a member of our quickly growing Global Operations and Service team, you will be responsible for directly supporting our users' travel needs. As owners of customer satisfaction, your role is to solve issues, communicate effectively, and collaborate with internal teams to remove any barriers for the traveler - all while providing a best-in-class customer experience. As the front line of our business, you will have a unique opportunity to provide regular feedback to our product, design and engineering teams as they work towards continually improving our customer facing and internal platforms. This is an exciting role where you will have a direct impact on our day to day operations, traveler experience and product development! What You'll Do: Assist our travelers with best-in-class travel support through multiple contact channels: chat, call and email. Maintain extensive supplier, destination and system knowledge. Make quick and accurate analyses of customer needs, persona and level of urgency. Provide accurate information for hotel, flight, car and rail bookings, as required Support users with self-service of the Navan platform and app where possible. Respond to customers within SLA expectations and requirements. Follow company and customer travel and expense procedures and policies in addition to global compliance procedures. Provide regular feedback to

Partners Customer Success Manager, LATAM Dallas, TX The Partners Customer Success Manager (CSM) for LATAM is the primary execution and coordination layer ensuring successful onboarding, operational delivery, and long-term success for customers within our regional partner ecosystem. You will serve as the critical bridge across Navan's Global Launch and CSM teams, external Partner Account Managers, and Product/Engineering to align delivery plans and advocate for regional requirements. By navigating complex interactions with partner technical teams and customer stakeholders in Travel, Finance, and HR, you ensure partner-led engagements are consistent, efficient, and drive maximum value realization. What You'll Do Coordinate the end-to-end onboarding journey for LATAM partner-supported customers, aligning Navan Launch Managers and partner implementation teams on scope, ownership, and risk mitigation. Partner with Global Enterprise CSMs to monitor account health, lead operational check-ins, and ensure partner delivery execution aligns with long-term customer success plans. Serve as the primary Navan operational point of contact for LATAM partners, streamlining communication flows and providing structured feedback to Partnership Managers to optimize performance. Act as the "voice of the region" by consolidating feedback on LATAM-specific workflows and compliance needs to influence Navan's Product and Engineering roadmaps. Refine partner-led implementation playbooks and standardized processes to increase operational efficiency and ensure a friction-free customer experience globally. Further Navan's growth by bridging the gap between internal teams and regional partners, enabling scalable expansion in LATAM while maintaining the world-class delivery standards that drive global retention. What We're Looking For 5+ years of experience in Enterprise Customer Success, Implementation,

Staff Technical Recruiter New York, NY At Navan, we believe in-person connections fuel innovation. Our Global Talent organization is the backbone of this mission, providing the infrastructure that allows our business to scale. We are looking for a Staff Technical Recruiter -a strategic talent architect and technical scout who does more than navigate the engineering market; they help build the teams that define the future of travel and expense tech. As a Senior-level member, within recruiting, you will manage a complex pipeline of high-bar technical talent across engineering, acting as a bridge between Navan's ambitious product roadmap and the global developer community. What You'll Do Strategic Advisory & Leadership: Act as a high-impact partner to senior leaders, proactively advising on senior-level hiring strategies. You don't just execute; you influence buy-in by leveraging deep business context and data-driven insights. Organizational Architecture: Identify, define, and design your own goals and KPIs. You will address department-level process breakdowns and build new frameworks that prioritize diversity recruiting outcomes and long-term scalability. Full-Cycle Excellence & Accountability: Manage a complex portfolio of senior Engineering leaders taking full ownership of outcomes and holding both yourself and hiring teams accountable for the integrity of the process. Operational Innovation: Experiment with new ideas and sourcing techniques to test efficacy. You'll lead strategic initiatives that create meaningful change, ensuring the team has the tools and training to work autonomously and successfully. Team Amplification & Mentorship: Responsible for the health and development of the recruiting team. You will provide guidance, share