Maplebear Inc. jobs

Retail Sales Manager, International United States - Remote We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table. Instacart is a Flex First team There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview We have made the decision to pursue international expansion, and we are standing up an International Sales team to bring Instacart's best-in-class e-commerce technologies to retailers outside of North America! In this role, you will be responsible for supporting global go-to-market efforts, introducing our technologies to retailers across key international markets. Responsibilities will include identifying

Fraud & Identity Specialist (Contract) United States - Remote We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table. Instacart is a Flex First team There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. OVERVIEW The role will include a blend of areas from reviewing transactions in real-time to prevent fraud, identifying fraudulent activities/ patterns, account takeovers, and handling internal escalations to provide services through the Instacart platform and much more. This is a 6-month contracted position at Instacart with expectations to work 40 hours/week. This is a non-exempt

Lead, Sales Development United States - Remote We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table. Instacart is a Flex First team There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. OVERVIEW: Instacart is the North American leader in online grocery and one of the fastest-growing companies in e-commerce. Since 2012, we've been working towards creating a world where everyone has access to the food they love and more time to enjoy it together. Groceries delivered to your door in as little as an hour. It seems simple,

Technical Revenue Accounting Manager United States - Remote We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table. Instacart is a Flex First team There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview We are seeking a strategic and detail-oriented leader with deep expertise in technical revenue accounting principles to join our team. The ideal candidate will bring a strong technical accounting background paired with the ability to partner and communicate effectively with external stakeholders to drive desired business outcomes. This role is critical in ensuring new and

Director, International Strategy & Planning United States - Remote We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table. Instacart is a Flex First team There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. OVERVIEW We are hiring a Director, Strategy & Planning (International) to drive international go-to-market strategy for our Instacart Platform. In this role, you will have responsibilities including, but not limited to, overseeing the International pillar of the Strategy & Planning team, setting Instacart's retailer go-to-market strategy for these initiatives across the full span of our

Senior Software Engineer II, (ML/AI Platform) United States - Remote We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table. Instacart is a Flex First team There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview At Instacart, the ML/AI Platform team is a critical part of enabling the business across all areas. From owning the online/offline feature store to the serving and training layer, our team enables the entire business to succeed. We take pride in having extreme levels of ownership and high levels of collaboration. You will

Senior Engineering Manager, Search United States - Remote We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table. Instacart is a Flex First team There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart is the leading grocery technology company in North America, partnering with more than 1,800 retail banners to provide online shopping, delivery and pickup services from more than 100,000 stores. Search is the single most important way customers find and add products to their cart, and Cross-Retailer Search is how we help people decide not

Integration & Automation Tech Lead United States - Remote We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table. Instacart is a Flex First team There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview As the Integration & Automation Tech Lead, you will define the strategy, architecture, and delivery for Instacart's enterprise integration and automation landscape across the Finance and Accounting ecosystem. This role blends strategic ownership with hands-on technical leadership - ensuring our platforms are scalable, secure, audit-ready, and intelligent enough to evolve with the business. You

Senior Software Engineer, Backend Platform Canada - Remote (ON, AB, BC, or NS Only) We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table. Instacart is a Flex First team There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart's Backend Platform team builds the shared Go-based foundation that powers services across our marketplace, advertising, partner, and fulfillment domains. We create the frameworks, libraries, tooling, and standards that help product teams ship reliable, secure, and high-performance services at scale. As a Senior Software Engineer on Backend Platform, you

Staff Software Engineer, Web United States - Remote We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table. Instacart is a Flex First team There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. OVERVIEW Instacart's Home & Cross-Retailer Search teams are responsible for how customers first discover where and what to shop: from the personalized Home experience to search across thousands of retailers and items. We own the systems that decide which retailers, items, and content to show, how fast they appear, and how well they match customer intent

Measurement Science Manager II Canada - Remote (ON, AB, BC, or NS Only) We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table. Instacart is a Flex First team There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview About the Role - We are looking for an experienced analytics professional specialized in advanced experimentation and attribution modeling to join our Measurement Science Team in Media Analytics. As an analytics expert, you'll develop sophisticated measurement solutions that demonstrate the effectiveness of advertising on the Instacart platform. This role offers

Chief of Staff, GM Advertising United States - Remote We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table. Instacart is a Flex First team There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Why this role is on the menu Instacart's Advertising business is scaling fast-and the complexity of operating a billion-dollar retail media platform across the Instacart Marketplace, off-platform partnerships, and in-store touchpoints demands more than great strategy. It demands relentless operational discipline and someone who can hold the center together. We're hiring a Chief of Staff

Senior Product Manager, In-Store Tasks United States - Remote We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table. Instacart is a Flex First team There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview We are seeking a Senior Product Manager to own the vision, strategy, and execution for our In Store Tasks product. This role sits at the intersection of shopper experience, retailer and CPG enablement and plays a big role in improving the reliability of fulfillment for our customers. Fulfillment quality is a critical driver of

Knowledge Strategist Team Lead, Governance United States - Remote We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table. Instacart is a Flex First team There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview About the Role - As a Knowledge Strategist Team Lead, Governance at Instacart, you will lead the Governance group within the Knowledge Strategy team. You will establish and maintain content standards for readability and AI retrieval, own the team's auditing function, and spearhead high-impact internal projects that advance our knowledge infrastructure. You will directly

Staff Software Engineer, Home & Cross-Retailer Search United States - Remote We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table. Instacart is a Flex First team There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart's Home & Cross-Retailer Search teams are responsible for how customers first discover where and what to shop: from the personalized Home experience to search across thousands of retailers and items. We own the systems that decide which retailers, items, and content to show, how fast they appear, and how well they

Staff Software Engineer, Shopper Activation & Engagement United States - Remote We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table. Instacart is a Flex First team There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart's Shopper Activation & Engagement team owns the complete shopper lifecycle-from activation and onboarding through engagement, earnings, quality and ratings, recognition, retention, and safety. Our mission is to help millions of shoppers get started, succeed, and thrive on our marketplace while ensuring compliance and operational excellence. We're looking for a Staff Software

Senior Staff Machine Learning Engineer, Search & Discovery United States - Remote We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table. Instacart is a Flex First team There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart powers millions of shopping journeys every day across one of the largest online grocery catalogs in the world. Machine learning sits at the center of that experience, shaping how customers search, discover, and decide what to buy. Advances in generative AI create a rare opportunity to rethink how commerce works.

Knowledge Strategist Team Lead United States - Remote We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table. Instacart is a Flex First team There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview About the Role - As a Knowledge Strategist Team Lead at Instacart, you are the primary point of contact for CX Shopper, Customer, and Retailer pillars, managing the full flow of readiness and improvement requests - from intake and prioritization through production and publication - with a focus on speed, quality, and automation. You will

Customer Support Representative (South Africa, Remote) Remote (Africa) | Remote HI 👋 I'M AIDAN, FOUNDER OF MAPLE. At Maple https://maple.inc, we're building AI agents that work for restaurants. These agents answer calls, take orders, book appointments, and handle real customer interactions over natural voice. But our bigger mission goes deeper: we're building automated ontologies that model how businesses actually operate - their services, workflows, constraints, and language - so our agents can adapt to them instantly. We meet businesses where they are, not where software wants them to be. We have many customers, strong revenue growth, years of runway, and backing from world-class investors. I'll share more once we meet. WHY THIS ROLE EXISTS When a business signs with Maple, two things must happen: 1. They must get live quickly. 2. They must feel like we have their back. This role sits at the intersection of onboarding and support. You will: - Guide new customers through setup - Handle live support when issues arise - Think quickly when edge cases happen - Communicate calmly when a restaurant owner has questions - Escalate to engineering clearly and precisely and implement solutions We need someone who: - Thinks on their feet - Enjoys talking to business owners - Can gather context fast - Is comfortable with ambiguity - Takes ownership instead of waiting WHAT YOU'LL DO ONBOARDING - Run onboarding calls with new customers - Translate business operations into structured AI configurations - Identify gaps or unclear workflows and clarify them live

Customer Support Representative (LatAm, Remote) Remote (LATAM) | Remote HI 👋 I'M AIDAN, FOUNDER OF MAPLE. At Maple https://maple.inc, we're building AI agents that work for restaurants. These agents answer calls, take orders, book appointments, and handle real customer interactions over natural voice. But our bigger mission goes deeper: we're building automated ontologies that model how businesses actually operate - their services, workflows, constraints, and language - so our agents can adapt to them instantly. We meet businesses where they are, not where software wants them to be. We have many customers, strong revenue growth, years of runway, and backing from world-class investors. I'll share more once we meet. WHY THIS ROLE EXISTS When a business signs with Maple, two things must happen: 1. They must get live quickly. 2. They must feel like we have their back. This role sits at the intersection of onboarding and support. You will: - Guide new customers through setup - Handle live support when issues arise - Think quickly when edge cases happen - Communicate calmly when a restaurant owner has questions - Escalate to engineering clearly and precisely and implement solutions We need someone who: - Thinks on their feet - Enjoys talking to business owners - Can gather context fast - Is comfortable with ambiguity - Takes ownership instead of waiting WHAT YOU'LL DO ONBOARDING - Run onboarding calls with new customers - Translate business operations into structured AI configurations - Identify gaps or unclear workflows and clarify them live -

SMB Account Executive New York, NY (HQ) | OnSite HI 👋 I'M AIDAN, FOUNDER OF MAPLE. At Maple https://maple.inc, we're building AI agents that work for restaurants. These agents answer calls, take orders, book appointments, and handle real customer interactions over natural voice. But our bigger mission goes deeper: we're building automated ontologies that model how businesses actually operate - their services, workflows, constraints, and language - so our agents can adapt to them instantly. We meet businesses where they are, not where software wants them to be. We have many customers, strong revenue growth, years of runway, and backing from world-class investors. I'll share more once we meet. About the Role We're looking for a high-energy SMB Account Executive to help bring Maple to thousands of local businesses across the country. This is a pure closing role-no prospecting required. Our growth marketing team delivers a steady flow of warm, high-intent leads, and your job is to help business owners quickly understand the value of Maple and confidently move forward. You'll run a high-velocity sales motion, speaking with dozens of business owners each week and closing 7-15 new locations per week. If you love fast feedback loops, frequent wins, and selling a product that genuinely helps customers on day one, this role is for you. Early Account Executives will help define how SMB sales works at Maple and will have meaningful influence on process, tooling, and playbooks as we scale. What You'll Do - Close 7-15 new SMB customers per

Opportunistic New York, NY (HQ) | OnSite HI 👋 I'M AIDAN, FOUNDER OF MAPLE. At Maple https://maple.inc, we're building AI agents that work for restaurants. These agents answer calls, take orders, book appointments, and handle real customer interactions over natural voice. But our bigger mission goes deeper: we're building automated ontologies that model how businesses actually operate - their services, workflows, constraints, and language - so our agents can adapt to them instantly. We meet businesses where they are, not where software wants them to be. We have many customers, strong revenue growth, years of runway, and backing from world-class investors. I'll share more once we meet. ABOUT THE ROLE We are always hiring talented individuals for the many roles it takes to build our product and company. If you don't see an open role on the site, but are interested in joining our team, please submit your resume using the link below, and include a brief note highlighting why you feel you would be a great addition to Maple. Please note that our team is small and we can only respond to candidates that we see a potential role fit for. HOW WE WORK - We optimize for leverage. That means great internal tooling, fast CI/CD, and code that scales across many customer types - We believe in deep ownership. Engineers here talk to users, design features, and ship fast - We value clarity over process. You'll spend most of your day building, not waiting on decisions - We

Product Designer New York, NY (HQ) | OnSite HI 👋 I'M AIDAN, FOUNDER OF MAPLE. At Maple https://maple.inc, we're building AI agents that work for restaurants. These agents answer calls, take orders, book appointments, and handle real customer interactions over natural voice. But our bigger mission goes deeper: we're building automated ontologies that model how businesses actually operate - their services, workflows, constraints, and language - so our agents can adapt to them instantly. We meet businesses where they are, not where software wants them to be. We have many customers, strong revenue growth, years of runway, and backing from world-class investors. I'll share more once we meet. ABOUT THE ROLE At Maple, we're looking for a Senior/Staff Product Designer ready to shape the future of AI-driven tools for local businesses. You'll work side-by-side with engineers and founders, owning projects from first sketch to shipped product. If you love turning complex workflows into elegant, intuitive experiences-and have a sharp eye for quality-let's talk. WHAT YOU'LL DO - Collaborate closely with engineering and product to drive roadmap projects from idea to launch-no assembly lines or hand-offs - Spot opportunities to refine our core UX and squash those pesky “paper cuts” that slow users down - Create crisp mockups, interactive prototypes, and high-fidelity visuals to bring ideas to life - Guide and inspire fellow designers through feedback and collaborative critique - Build and evolve our design system components for speed and consistency - Jump in on hiring to help us find the

Forward Deployed Engineer - Growth New York, NY (HQ) | OnSite HI 👋 I'M AIDAN, FOUNDER OF MAPLE. At Maple https://maple.inc, we're building AI agents that work for restaurants. These agents answer calls, take orders, book appointments, and handle real customer interactions over natural voice. But our bigger mission goes deeper: we're building automated ontologies that model how businesses actually operate - their services, workflows, constraints, and language - so our agents can adapt to them instantly. We meet businesses where they are, not where software wants them to be. We have many customers, strong revenue growth, years of runway, and backing from world-class investors. I'll share more once we meet. ABOUT THE ROLE You will own the revenue-generating systems at Maple end-to-end. That means the pipes that feed leads in, the tools reps use to close them, the experiments we run to figure out what works, and the plumbing that tells us whether any of it is actually moving the business. Some of this is plumbing. Some of it is experimentation. Some of it is product-adjacent rep-facing tooling. All of it is high-leverage, and all of it is measurable. WHAT YOU'LL DO - Build and automate pipelines that close loops from the top of the funnel for any channel to closed-won revenue. - A rep tooling layer that makes a Maple AE genuinely faster than an AE at any other company. - Work with sales, marketing, and ops to solve bottlenecks and unlock growth - Keep our data clean