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Maple Materials

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  • Forward Deployed Engineer - Growth

    New York, NY (HQ) | OnSite

    onsite Salary not disclosed

    Forward Deployed Engineer - Growth New York, NY (HQ) | OnSite HI 👋 I'M AIDAN, FOUNDER OF MAPLE. At Maple https://maple.inc, we're building AI agents that work for restaurants. These agents answer calls, take orders, book appointments, and handle real customer interactions over natural voice. But our bigger mission goes deeper: we're building automated ontologies that model how businesses actually operate - their services, workflows, constraints, and language - so our agents can adapt to them instantly. We meet businesses where they are, not where software wants them to be. We have many customers, strong revenue growth, years of runway, and backing from world-class investors. I'll share more once we meet. ABOUT THE ROLE You will own the revenue-generating systems at Maple end-to-end. That means the pipes that feed leads in, the tools reps use to close them, the experiments we run to figure out what works, and the plumbing that tells us whether any of it is actually moving the business. Some of this is plumbing. Some of it is experimentation. Some of it is product-adjacent rep-facing tooling. All of it is high-leverage, and all of it is measurable. WHAT YOU'LL DO - Build and automate pipelines that close loops from the top of the funnel for any channel to closed-won revenue. - A rep tooling layer that makes a Maple AE genuinely faster than an AE at any other company. - Work with sales, marketing, and ops to solve bottlenecks and unlock growth - Keep our data clean

  • GTM Engineer

    New York, NY (HQ) | OnSite

    onsite Salary not disclosed

    GTM Engineer New York, NY (HQ) | OnSite HI 👋 I'M AIDAN, FOUNDER OF MAPLE. At Maple https://maple.inc, we're building AI agents that work for restaurants. These agents answer calls, take orders, book appointments, and handle real customer interactions over natural voice. But our bigger mission goes deeper: we're building automated ontologies that model how businesses actually operate - their services, workflows, constraints, and language - so our agents can adapt to them instantly. We meet businesses where they are, not where software wants them to be. We have many customers, strong revenue growth, years of runway, and backing from world-class investors. I'll share more once we meet. ABOUT THE ROLE You will own the revenue-generating systems at Maple end-to-end. That means the pipes that feed leads in, the tools reps use to close them, the experiments we run to figure out what works, and the plumbing that tells us whether any of it is actually moving the business. Some of this is plumbing. Some of it is experimentation. Some of it is product-adjacent rep-facing tooling. All of it is high-leverage, and all of it is measurable. WHAT YOU'LL DO - Build and automate pipelines that close loops from the top of the funnel for any channel to closed-won revenue. - A rep tooling layer that makes a Maple AE genuinely faster than an AE at any other company. - Work with sales, marketing, and ops to solve bottlenecks and unlock growth - Keep our data clean and systems running

  • Full Stack Engineer

    New York, NY (HQ) | OnSite

    onsite Salary not disclosed

    Full Stack Engineer New York, NY (HQ) | OnSite HI 👋 I'M AIDAN, FOUNDER OF MAPLE. At Maple https://maple.inc, we're building AI agents that work for restaurants. These agents answer calls, take orders, book appointments, and handle real customer interactions over natural voice. But our bigger mission goes deeper: we're building automated ontologies that model how businesses actually operate - their services, workflows, constraints, and language - so our agents can adapt to them instantly. We meet businesses where they are, not where software wants them to be. We have many customers, strong revenue growth, years of runway, and backing from world-class investors. I'll share more once we meet. ABOUT THE ROLE As a Full Stack Engineer, you'll work across our entire stack, from real-time voice interactions to operational tooling and backend logic. You'll help us build and scale the systems that power AI agents in the wild, working closely with product, infra, and design to deliver real value, fast. You'll own features from end to end, touch everything from UIs to APIs, and help shape our internal architecture as we grow. You'll be helping define how software represents real-world business logic at scale. We work in person, 5 days a week in our NYC office. Collaboration here is fast, noisy (in the best way), and high-trust. We move quickly, break things intentionally, and fix them just as fast. WHAT YOU'LL DO - Build and maintain full-stack features across our TypeScript monorepo - Work across frontend (React + Tailwind) and

  • SMB Account Executive

    New York, NY (HQ) | OnSite

    onsite Salary not disclosed

    SMB Account Executive New York, NY (HQ) | OnSite HI 👋 I'M AIDAN, FOUNDER OF MAPLE. At Maple https://maple.inc, we're building AI agents that work for restaurants. These agents answer calls, take orders, book appointments, and handle real customer interactions over natural voice. But our bigger mission goes deeper: we're building automated ontologies that model how businesses actually operate - their services, workflows, constraints, and language - so our agents can adapt to them instantly. We meet businesses where they are, not where software wants them to be. We have many customers, strong revenue growth, years of runway, and backing from world-class investors. I'll share more once we meet. About the Role We're looking for a high-energy SMB Account Executive to help bring Maple to thousands of local businesses across the country. This is a pure closing role-no prospecting required. Our growth marketing team delivers a steady flow of warm, high-intent leads, and your job is to help business owners quickly understand the value of Maple and confidently move forward. You'll run a high-velocity sales motion, speaking with dozens of business owners each week and closing 7-15 new locations per week. If you love fast feedback loops, frequent wins, and selling a product that genuinely helps customers on day one, this role is for you. Early Account Executives will help define how SMB sales works at Maple and will have meaningful influence on process, tooling, and playbooks as we scale. What You'll Do - Close 7-15 new SMB customers per

  • Opportunistic

    New York, NY (HQ) | OnSite

    onsite Salary not disclosed

    Opportunistic New York, NY (HQ) | OnSite HI 👋 I'M AIDAN, FOUNDER OF MAPLE. At Maple https://maple.inc, we're building AI agents that work for restaurants. These agents answer calls, take orders, book appointments, and handle real customer interactions over natural voice. But our bigger mission goes deeper: we're building automated ontologies that model how businesses actually operate - their services, workflows, constraints, and language - so our agents can adapt to them instantly. We meet businesses where they are, not where software wants them to be. We have many customers, strong revenue growth, years of runway, and backing from world-class investors. I'll share more once we meet. ABOUT THE ROLE We are always hiring talented individuals for the many roles it takes to build our product and company. If you don't see an open role on the site, but are interested in joining our team, please submit your resume using the link below, and include a brief note highlighting why you feel you would be a great addition to Maple. Please note that our team is small and we can only respond to candidates that we see a potential role fit for. HOW WE WORK - We optimize for leverage. That means great internal tooling, fast CI/CD, and code that scales across many customer types - We believe in deep ownership. Engineers here talk to users, design features, and ship fast - We value clarity over process. You'll spend most of your day building, not waiting on decisions - We

  • Customer Support Representative (South Africa, Remote)

    Remote (Africa) | Remote

    remote Salary not disclosed

    Customer Support Representative (South Africa, Remote) Remote (Africa) | Remote HI 👋 I'M AIDAN, FOUNDER OF MAPLE. At Maple https://maple.inc, we're building AI agents that work for restaurants. These agents answer calls, take orders, book appointments, and handle real customer interactions over natural voice. But our bigger mission goes deeper: we're building automated ontologies that model how businesses actually operate - their services, workflows, constraints, and language - so our agents can adapt to them instantly. We meet businesses where they are, not where software wants them to be. We have many customers, strong revenue growth, years of runway, and backing from world-class investors. I'll share more once we meet. WHY THIS ROLE EXISTS When a business signs with Maple, two things must happen: 1. They must get live quickly. 2. They must feel like we have their back. This role sits at the intersection of onboarding and support. You will: - Guide new customers through setup - Handle live support when issues arise - Think quickly when edge cases happen - Communicate calmly when a restaurant owner has questions - Escalate to engineering clearly and precisely and implement solutions We need someone who: - Thinks on their feet - Enjoys talking to business owners - Can gather context fast - Is comfortable with ambiguity - Takes ownership instead of waiting WHAT YOU'LL DO ONBOARDING - Run onboarding calls with new customers - Translate business operations into structured AI configurations - Identify gaps or unclear workflows and clarify them live

  • Design Engineer

    New York, NY (HQ) | OnSite

    onsite Salary not disclosed

    Design Engineer New York, NY (HQ) | OnSite HI 👋 I'M AIDAN, FOUNDER OF MAPLE. At Maple https://maple.inc, we're building AI agents that work for restaurants. These agents answer calls, take orders, book appointments, and handle real customer interactions over natural voice. But our bigger mission goes deeper: we're building automated ontologies that model how businesses actually operate - their services, workflows, constraints, and language - so our agents can adapt to them instantly. We meet businesses where they are, not where software wants them to be. We have many customers, strong revenue growth, years of runway, and backing from world-class investors. I'll share more once we meet. ABOUT THE ROLE As a Design Engineer, you'll be at the center of how we build products. You'll own entire surfaces of the product: dashboards, config tools, real-time monitoring, internal ops UIs. You'll prototype new ideas and bring structure to chaos, designing tools that scale across dozens of verticals with minimal friction. We work in person, 5 days a week in our NYC office. Collaboration here is fast, noisy (in the best way), and high-trust. We move quickly, break things intentionally, and fix them just as fast. WHAT YOU'LL DO - Build product-facing and internal tools using TypeScript, React, and Tailwind - Design and implement intuitive ways for customers to manage AI agents and define business logic - Develop reusable components and own our emerging design system - Prototype new features, test them with customers, and ship fast - Help define our

  • Sales Development Representative

    New York, NY (HQ) | OnSite

    onsite Salary not disclosed

    Sales Development Representative New York, NY (HQ) | OnSite HI 👋 I'M AIDAN, FOUNDER OF MAPLE. At Maple https://maple.inc, we're building AI agents that work for restaurants. These agents answer calls, take orders, book appointments, and handle real customer interactions over natural voice. But our bigger mission goes deeper: we're building automated ontologies that model how businesses actually operate - their services, workflows, constraints, and language - so our agents can adapt to them instantly. We meet businesses where they are, not where software wants them to be. We have many customers, strong revenue growth, years of runway, and backing from world-class investors. I'll share more once we meet. ABOUT THE ROLE At Maple, we're on a mission to make AI work for real-world businesses-and we want a high-energy Business Development Representative who's equal parts hunter, relationship-builder, and product enthusiast. You'll be the first spark for new customers, showing them how Maple's AI agents can revolutionize their day-to-day. If you love starting conversations, chasing leads, and moving fast, you'll fit right in. WHAT YOU'LL DO - Find and engage potential customers-restaurants, salons, repair shops, you name it - Qualify inbound and outbound leads and set up intro calls for our sales team - Get to know Maple inside and out so you can tailor your pitch to every business - Build relationships with key decision-makers and make every interaction count - Work closely with product and customer success to share feedback and spot new opportunities - Help us level up

  • Product Designer

    New York, NY (HQ) | OnSite

    onsite Salary not disclosed

    Product Designer New York, NY (HQ) | OnSite HI 👋 I'M AIDAN, FOUNDER OF MAPLE. At Maple https://maple.inc, we're building AI agents that work for restaurants. These agents answer calls, take orders, book appointments, and handle real customer interactions over natural voice. But our bigger mission goes deeper: we're building automated ontologies that model how businesses actually operate - their services, workflows, constraints, and language - so our agents can adapt to them instantly. We meet businesses where they are, not where software wants them to be. We have many customers, strong revenue growth, years of runway, and backing from world-class investors. I'll share more once we meet. ABOUT THE ROLE At Maple, we're looking for a Senior/Staff Product Designer ready to shape the future of AI-driven tools for local businesses. You'll work side-by-side with engineers and founders, owning projects from first sketch to shipped product. If you love turning complex workflows into elegant, intuitive experiences-and have a sharp eye for quality-let's talk. WHAT YOU'LL DO - Collaborate closely with engineering and product to drive roadmap projects from idea to launch-no assembly lines or hand-offs - Spot opportunities to refine our core UX and squash those pesky “paper cuts” that slow users down - Create crisp mockups, interactive prototypes, and high-fidelity visuals to bring ideas to life - Guide and inspire fellow designers through feedback and collaborative critique - Build and evolve our design system components for speed and consistency - Jump in on hiring to help us find the

  • Growth Engineer

    New York, NY (HQ) | OnSite

    onsite Salary not disclosed

    Growth Engineer New York, NY (HQ) | OnSite HI 👋 I'M AIDAN, FOUNDER OF MAPLE. At Maple https://maple.inc, we're building AI agents that work for restaurants. These agents answer calls, take orders, book appointments, and handle real customer interactions over natural voice. But our bigger mission goes deeper: we're building automated ontologies that model how businesses actually operate - their services, workflows, constraints, and language - so our agents can adapt to them instantly. We meet businesses where they are, not where software wants them to be. We have many customers, strong revenue growth, years of runway, and backing from world-class investors. I'll share more once we meet. ABOUT THE ROLE You will own the revenue-generating systems at Maple end-to-end. That means the pipes that feed leads in, the tools reps use to close them, the experiments we run to figure out what works, and the plumbing that tells us whether any of it is actually moving the business. Some of this is plumbing. Some of it is experimentation. Some of it is product-adjacent rep-facing tooling. All of it is high-leverage, and all of it is measurable. WHAT YOU'LL DO - Build and automate pipelines that close loops from the top of the funnel for any channel to closed-won revenue. - A rep tooling layer that makes a Maple AE genuinely faster than an AE at any other company. - Work with sales, marketing, and ops to solve bottlenecks and unlock growth - Keep our data clean and systems running

  • Customer Support Representative (LatAm, Remote)

    Remote (LATAM) | Remote

    remote Salary not disclosed

    Customer Support Representative (LatAm, Remote) Remote (LATAM) | Remote HI 👋 I'M AIDAN, FOUNDER OF MAPLE. At Maple https://maple.inc, we're building AI agents that work for restaurants. These agents answer calls, take orders, book appointments, and handle real customer interactions over natural voice. But our bigger mission goes deeper: we're building automated ontologies that model how businesses actually operate - their services, workflows, constraints, and language - so our agents can adapt to them instantly. We meet businesses where they are, not where software wants them to be. We have many customers, strong revenue growth, years of runway, and backing from world-class investors. I'll share more once we meet. WHY THIS ROLE EXISTS When a business signs with Maple, two things must happen: 1. They must get live quickly. 2. They must feel like we have their back. This role sits at the intersection of onboarding and support. You will: - Guide new customers through setup - Handle live support when issues arise - Think quickly when edge cases happen - Communicate calmly when a restaurant owner has questions - Escalate to engineering clearly and precisely and implement solutions We need someone who: - Thinks on their feet - Enjoys talking to business owners - Can gather context fast - Is comfortable with ambiguity - Takes ownership instead of waiting WHAT YOU'LL DO ONBOARDING - Run onboarding calls with new customers - Translate business operations into structured AI configurations - Identify gaps or unclear workflows and clarify them live -

  • ML Research Engineer

    New York, NY (HQ) | OnSite

    onsite Salary not disclosed

    ML Research Engineer New York, NY (HQ) | OnSite HI 👋 I'M AIDAN, FOUNDER OF MAPLE. At Maple https://maple.inc, we're building AI agents that work for restaurants. These agents answer calls, take orders, book appointments, and handle real customer interactions over natural voice. But our bigger mission goes deeper: we're building automated ontologies that model how businesses actually operate - their services, workflows, constraints, and language - so our agents can adapt to them instantly. We meet businesses where they are, not where software wants them to be. We have many customers, strong revenue growth, years of runway, and backing from world-class investors. I'll share more once we meet. ABOUT THE ROLE As an ML Research Engineer at Maple, you'll be a part of our core product team transforming cutting-edge research into production-ready voice agents, serving millions of interactions for local businesses. Collaborate with experts from Google Brain, Two Sigma, Stanford, MIT, Columbia, and IBM, rapidly deploying advanced models and systems that directly impact small businesses. We work in person, 5 days a week in our NYC office. Collaboration here is fast, noisy (in the best way), and high-trust. We move quickly, break things intentionally, and fix them just as fast. WHAT YOU'LL DO - Optimize speech recognition (ASR), large language models (LLMs), and text-to-speech (TTS) for real-world use, ensuring accuracy in diverse, noisy environments. - Fine-tune LLMs with retrieval-augmented generation (RAG), reinforcement learning (RL), and prompt engineering for dynamic, context-aware conversations. - Integrate AI components into autonomous agents capable