Loula jobs

Founding Software Engineer New York | Hybrid | California | Remote 💼 THE ROLE We are looking for a mission-driven, full-stack software engineer with 4+ years of professional experience to join Loula as a full-time founding software engineer. This role is perfect for someone who is passionate about their work making a positive impact and who's excited about having autonomy and ownership at an early-stage startup. You'll be joining a small team of founding engineers, where you'll not only drive the product forward but also help shape Loula's culture and future. 🚀 WHAT YOU'LL DO - Implement software architecture: Design and develop the foundational architecture of Loula's software systems. - Lead product development: Drive the development of Loula's platform, including front-end and back-end components. - Define the product roadmap: Collaborate closely with the founding team and Loula customers to draft, develop, and refine a robust product roadmap. - Talk to customers: Conduct user interviews, shadow users, and implement feedback to continuously improve the product. - Technical Leadership: Take ownership of a portion of the tech stack and ensure the systems are simple, extensible, and scalable. 🌱 YOU ARE - An experienced full-stack software engineer who's built products from the ground up. Bonus points if you've worked in startups, worked on early-stage products through launch, led a technical team, and/or worked in digital health before. - Energized by a user-centric product development approach. You love talking to customers to understand their needs, how they think, and how they use the product

Head of Operations California | Remote | New York 💼 THE ROLE We're hiring Loula's founding Head of Operations. Loula's operations are powered by a strong team of individual contributors doing incredible work - but the business has grown to a point where we need someone whose job is to make sure the pieces fit together. Right now, our credentialing, provider success, revenue cycle, and patient operations functions each have great people executing within them. What's missing is the connective tissue: someone who owns how these functions interact, surfaces gaps before they become problems, builds the processes that don't yet exist, and manages a team of four who are doing some of the most important work at Loula. This is a player-coach role. You'll manage people and you'll also do the work. You'll think at the systems level and you'll get into the details when it matters. You'll report directly to the CEO and help shape what Loula's operational foundation looks like as we scale. 🚀 WHAT YOU'LL DO Team & People Management - Manage four direct reports: two Provider Success Managers, one Credentialing Manager, and one Care Navigator. - Ensure each team member is clear on priorities, has what they need to execute, and is developing in their role. - Connect the work across functions so handoffs are smooth and nothing falls through the cracks. Revenue Cycle Management - Own the pre-submission pipeline: ensure eligibility verification, pre-claim work, and claim submission processes are running smoothly and issues are caught

Provider Growth Associate California | Hybrid | Remote 💼 THE ROLE We're hiring a Provider Growth Associate (Sales) to work closely with Loulaʼs Founding Sales Lead to grow our doula provider network and build referral partnerships with community-based organizations and healthcare providers. Youʼll play a critical role in expanding our reach and strengthening our connections with birth workers and local partners who serve pregnant and postpartum families. 🚀 WHAT YOUʼLL DO - Use a consistent and thoughtful outreach process (via email, phone, social media, and LinkedIn) to connect with independent doulas, doula collectives & training programs, and community partners. - Educate prospective doulas about Loulaʼs platform, clearly communicating our value and answering initial questions via email and phone. - Prepare qualified leads for onboarding by scheduling intro calls with our onboarding team, preparing relevant materials, and answering initial questions, ensuring smooth handoffs for next steps. - Maintain accurate records of outreach and lead status in our CRM and keep follow-ups consistent and organized. - Identify and engage promising referral partners - including midwifery practices, perinatal clinics, and community organizations - to develop ongoing partnerships. - Surface insights and feedback from sales efforts to help inform our messaging and growth strategy. - Maintain up-to-date knowledge of our services, target audiences, and markets to serve as a trusted and informed point of contact for prospective doulas and partners. 🌱 YOU ARE - Self-starting and resilient: You're an ambitious go-getter and comfortable working independently in a fast-paced and ambiguous early-stage environment. You're comfortable

Payer Strategy & Partnerships Lead California | Hybrid | New York | Remote 💼 THE ROLE We're hiring Loula's founding Payer Strategy & Partnerships Lead! This is someone who thrives at the intersection of strategy, contracting, and execution. You'll own Loula's payer ecosystem. This means identifying and negotiating contracts with health plans, maintaining relationships with 20+ payer organizations in California, and building the operational infrastructure that helps these partnerships run smoothly. In addition to securing high impact payer contracts, you're building long-term, collaborative relationships where payers see Loula as a trusted partner who makes their job easier, and we see them as allies in expanding access to doula care. This is a 0-to-1 role with significant strategic influence. You'll create the playbook for how we work with health plans, then execute it day to day. You'll also serve as the internal expert on everything payer-related, ensuring Loula's customer success, product, engineering, and revenue cycle teams know how we work with each plan. Your work directly expands the number of families doulas can serve, which means you're positively impacting one of the biggest barriers to building a sustainable doula practice. 🚀 WHAT YOU'LL DO STRATEGIC OWNERSHIP - Lead payer expansion strategy by identifying which health plans to pursue each quarter based on market size, reimbursement rates, member demographics, and strategic fit. - Negotiate contract terms with health plans on reimbursement rates, credentialing requirements, claims processes, and payment timelines. - Create repeatable processes for how Loula identifies, launches, and scales payer partnerships.

Doula (Lousiana) Lousiana, USA About us Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause. We combine proactive, 24/7 clinical care with technology that helps us reach patients earlier, identify risks sooner, and deliver personalized care throughout their journey. Our team includes clinicians, technologists, operators, and problem-solvers working together to make high-quality care more accessible for families nationwide. We're building a network of experienced birth and full-spectrum doulas to educate and guide expecting and new families throughout pregnancy, birth, and the postpartum period. This is a 1099 independent contractor role and is not an employment (W-2) position. As an independent contractor, you will not be eligible for employee benefits, including but not limited to health insurance, paid time off, workers' compensation, or unemployment benefits. Pomelo Care will provide services to support your independent practice, such as client matching, billing, and administrative support. As part of the Pomelo network, you will: - Educate and guide expecting and new families throughout pregnancy, birth, and the postpartum period. - Play a vital role in improving birth outcomes by ensuring that families feel supported and empowered during this transformative time. - Maintain timely and accurate documentation for visits and birth support. - Follow applicable documentation, privacy, quality, and compliance standards for services conducted through Pomelo. To join Pomelo's growing network, you are/have: - You have completed certification and training as a birth and/or full-spectrum doula. - You have experience working as a

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