Launchdarkly jobs

Mid-Market Account Executive Remote - US About the Job: LaunchDarkly is specifically looking for product oriented, customer focused, sales-oriented individuals to play a significant role in the expansion of our Mid Market Account Executive team. This role will work directly with a manager, sales engineers, and other resources to help customers successfully test, purchase, and adopt LaunchDarkly. Intelligent, creative, and fun individuals with a strong work ethic are who we want to build this team with. You will be responsible for both net new acquisition and expansion of current customers. Responsibilities: - Qualify and convert inbounds leads at a rapid pace - Successfully prospect into ICP target accounts - Articulate and sell the value of LD”s platform subscriptions - Prepare for and run discovery sessions with new prospects to articulate LaunchDarkly's core use cases and the value of the usage based pricing model - Gain an understanding of third party architectures (AWS, Azure, GCP) to accurately position and price our usage based model - Customize and deliver demos with the Solutions Engineering team - Run a proof of concept for prospects - Own, build and develop the relationship with existing customers, demonstrating product usage and capabilities and developing new opportunities - Develop new opportunities from our existing customers - Consistently hit revenue targets - Educate, evangelize, and guide our customers through a successful adoption of LaunchDarkly - Deliver customer feedback for our product and engineering teams - Maintain up-to-date knowledge of our product and processes - Keep all data in

Commercial Counsel Remote - US About the Job: The LaunchDarkly legal team is expanding to support our rapidly growing company. You'll be reporting to the VP Legal, Commercial and joining a small ( but mighty ) Legal team. You will be asked to leverage your contract negotiation and drafting skills and to collaborate cross-functionally with other teams at LaunchDarkly, all while working in a fast-paced and rapidly changing environment. You will support the Sales organization by drafting, negotiating, and closing commercial transactions for the purchase of LaunchDarkly's SaaS products. You will also manage a variety of vendor, channel, and partnership contracts. We are building a best-in-class Legal team that is focused on a culture of collective success, excellent customer service, and partnership with the business. The right candidate will be comfortable with the technology required to stay connected to the team and our internal customers across multiple timezones. Responsibilities: - Independently negotiate a variety of customer-related agreements including SaaS agreements, data processing agreements (DPAs), distribution/partner agreements, NDAs, and other transactions relating to the distribution and sale of LaunchDarkly's products and services. - Independently negotiate and manage vendor contracts. - Provide clear and pragmatic legal advice to non-lawyers on contract terms, including security and data privacy requirements. - Actively participate in creation and maintenance of contracting resources such as contract templates, playbooks and handbooks. - Participate in projects to improve internal processes and scale the department, including the development of associated training materials. - Develop a close working relationship with business

Full Stack Engineer, Foundation Remote - US About the Job: LaunchDarkly is hiring a Full Stack Engineer for the Foundation team. Foundation owns the first mile of the developer journey - the moment a developer finds LaunchDarkly, creates an account, ships their first flag, and starts to see real value. We are responsible for turning initial interest into long-term adoption, and for the PLG metrics that track how well we do it: time to value, activation, developer-to-paid conversion, and the path from a free trial to a paying customer. We are building the next version of this experience around agents. An onboarding agent meets a developer where they already work, reads the repo in front of them, and wires LaunchDarkly into their code in a few minutes. That shape of product requires engineers who already live in this space. We want someone who has shipped features on top of MCP servers, who is comfortable designing around model capabilities, and who has a real point of view on where AI meaningfully changes a product and where it just adds surface area. In this role, you will partner closely with product, design, data, and other engineering teams to take initiatives from idea to shipped experiment. You will build agentic onboarding flows, extend LaunchDarkly into the tools developers already use, and move the PLG metrics that matter. You will have real latitude on stack, approach, and experiment design, and the bar is that the funnel moves. Foundation ships often, iterates in small increments,

Solutions Architect, AI Remote - US About the Job: Solutions Architects at LaunchDarkly are the core of our elite Professional Services organization, helping customers decouple deploy from release to enable rapid, reliable, and safe software delivery. As a key member of the Revenue team, you will apply your technical expertise to guide customers through transformative implementations of LaunchDarkly, acting as a trusted advisor throughout their journey. As a Solutions Architect - AI , you will lead strategic engagements focused on helping customers adopt and operationalize AI-powered applications and platforms using LaunchDarkly. This includes supporting use cases such as feature-gated AI rollouts, safe experimentation with LLM-driven systems, AI governance, and progressive delivery of agentic workflows. In this role, you will work closely with engineering, platform, and AI leaders to help them integrate LaunchDarkly into modern AI architectures , ensuring AI systems are released safely, observed continuously, and optimized through experimentation. LaunchDarkly's Services team is recognized as best-in-class among our peers. We are rapidly growing, deeply invested in, and central to the company's strategic vision. You'll be part of a high-impact organization redefining how teams ship software and AI-powered products at some of the world's most innovative companies across Technology, Finance & Insurance, Pharmaceuticals & Life Sciences, and Entertainment. As a Solutions Architect, you won't just implement a product-you'll drive organizational change. You'll help customers establish best practices for AI delivery, experimentation, and governance , enabling them to move fast without compromising safety or reliability. Responsibilities: - Lead complex Professional Services engagements

Enterprise Acquisition Account Executive Remote - US About the Job: The Enterprise Acquisition Account Executive will drive LaunchDarkly's growth by acquiring new enterprise customers. Acting as the "quarterback" for a defined territory, you will develop and execute strategic plans, generate new opportunities, and deliver tailored solutions to demonstrate LaunchDarkly's value. Responsibilities: - Territory Management: Develop and maintain comprehensive territory and account plans. - Pipeline Generation: Secure consistent new opportunities through targeted outreach and account research. - Revenue Growth: Achieve quarterly revenue and new logo acquisition targets. - Customer Engagement: Build strong relationships with champions and decision-makers, developing compelling business cases. - Collaboration: Work with SDRs, SEs, and other teams to ensure seamless execution and customer success. - Strategic Thinking & Execution: - Design and execute long-term strategies that drive business growth within a defined territory. - Identify and capitalize on market opportunities and align them with company objectives. - Adapt strategies as market dynamics evolve, ensuring continuous growth and a competitive edge. - Enterprise Sales Expertise: - Proven track record in enterprise sales, including lead generation, opportunity identification, negotiation, and closing high-value deals. - Deep understanding of the enterprise sales cycle and the ability to manage complex, multi-stage deals. - Skilled in selling to C-suite executives and senior decision-makers, developing customized solutions that address business needs. - Customer-Centric Problem Solving: - Assess customer pain points and design tailored solutions that create measurable value. - Build long-term relationships with key customers, acting as a trusted advisor to solve their business challenges.

SDK Software Engineer, AI Remote - US About the Job: As an SDK Engineer on LaunchDarkly's AI Configs team, you'll build the primary touchpoint that our customers interact with on a daily basis. You'll drive the development of the SDK that enables customers to control, monitor, and optimize their GenAI functionality. You'll primarily work in Python and Typescript, but you'll also be exposed to other languages in LaunchDarkly's stack. When working on our SDKs, you'll contribute to much more than thin client wrappers. Our SDKs are feature-rich agents with strong emphases on performance, concurrency, and resiliency - all while following idiomatic practices for their tech stack. LaunchDarkly's AI Configs team is on a mission to manage the complete software development lifecycle for GenAI features, from configuring to benchmarking to observing and beyond. This team has a huge opportunity ahead of it; we're growing fast and we need your help writing the next chapter in our story. Responsibilities: - Contribute to the development of our open-source AI SDKs, including implementing new features and keeping up-to-date with the latest development practices - Collaborate with our engineering and product teams to drive the implementation and release of major features - Drive key improvements to key developer experience touch points within the SDK - Actively maintain our open-source repositories - Identify areas of improvement and advocate for best practices - Have an active voice in shaping both technology and product decisions Qualifications: - Demonstrable experience building libraries and packages used by other developers -

Senior Solutions Engineer - Singapore Singapore About the Job: As a Senior Solutions Engineer , you will be the technical partner to Account Executives, helping LaunchDarkly land and expand enterprise customers across the Singapore Market You will guide technical discovery, deliver compelling demonstrations, lead proof-of-value engagements, and help customers understand how LaunchDarkly enables safer, faster software delivery. This role combines deep technical expertise with strong business acumen and the ability to translate complex technology into real business outcomes. You'll work closely with engineering leaders, architects, and DevOps teams at large enterprises to help them modernize their software delivery practices. Responsibilities: Partner with Sales to Win Enterprise Deals - Work closely with Account Executives to qualify opportunities and develop technical account strategies. - Help customers understand how feature management and progressive delivery can transform software delivery. - Participate in complex enterprise sales cycles and help secure technical wins. Lead Technical Discovery and Solution Design - Engage with engineering leaders, platform teams, and architects to understand their software delivery challenges. - Design solutions that demonstrate how LaunchDarkly integrates into modern development environments. - Align technical solutions with customer business objectives. Deliver High-Impact Demos and Proof of Value - Conduct compelling product demonstrations that highlight real customer value. - Lead technical evaluations including proof-of-concepts, workshops, and hands-on trials . - Guide customers through the evaluation process and ensure successful outcomes. Build Champions and Trusted Relationships - Develop strong relationships with both technical and business stakeholders. - Enable customer champions who can advocate for

Strategic Customer Success Manager Remote - US About the Job: The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year-over-year growth. Responsibilities: - Customer Onboarding : You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer's adoption on an ongoing basis. - Risk Identification and Mitigation : You'll work to proactively identify and diagnose risk-inhibiting adoption or that may cause churn and contraction. You'll own building a risk mitigation strategy and coordinating across the account team to effectively steer the customer to success. - Technical Guidance: You'll maintain a deep level of LaunchDarkly product knowledge and be expected to provide customers with direction on implementation and adoption best practices. - Prescriptively Sell: You will maintain a pulse on how our customers are tracking against their key goals and outcomes, identifying opportunities for customers to purchase additional products, services,

Mid-Market Executive - EMEA London, England, United Kingdom About the Job: We're looking for a strategic, customer-focused sales professional to help expand our Mid-Market Account Executive team at LaunchDarkly. In this role, you'll own the sales cycle-partnering with sales leadership, solutions engineers, and cross-functional teams to guide mid-market organizations through evaluation, purchase, and adoption of LaunchDarkly. If you thrive in a fast-paced, consultative sales environment, have a track record of closing mid-market deals, and are eager to make an impact, we want you on our team. This is a fantastic chance to join a fast-growing company and make a real impact. Responsibilities: - Strategic Pipeline Development: Proactively generate and manage outbound pipeline opportunities within accounts of up to 5,000 employees. - Ownership & Relationship Management: Build and nurture strong relationships with mid-market accounts, serving as their primary point of contact. - Territory & Account Planning: Develop and execute strategic plans to maximize growth and customer engagement within your territory. - Customer Success & Adoption: Drive successful adoption of LaunchDarkly by leveraging account management best practices and collaborating with pre- and post-sales engineering, customer success, and support teams. - Executive Engagement: Effectively communicate LaunchDarkly's value proposition to key stakeholders, including VP- and C-suite executives, to elevate brand awareness and drive decision-making. - Solution-Oriented Sales Approach: Collaborate closely with your Solutions Engineer to provide strategic business and technical insights that directly align with customer objectives, driving value and long-term success. - Cross-functional Collaboration: Work closely with internal teams-including customer success, support, marketing,

Senior Enterprise Account Executive - India Hybrid - Bangalore; Hybrid - Mumbai About the Job: As a Senior Enterprise Account Executive, you will play a pivotal role in winning, nurturing and expanding relationships with Large Enterprise accounts within your designated territory. You should possess exceptional drive to build new business, using stakeholder development, business acumen, a customer-centric approach, and the self-motivation to thrive with minimal supervision. Moreover, you must be adaptable and proficient in wearing multiple hats as you take on this crucial responsibility representing a fast-growing leader in an exciting new category. We have full confidence in your ability to make the right decisions and drive results autonomously. LaunchDarkly is a rapidly evolving software company with a strong mission and vision, powered by a diverse and talented team. Our mission is to accelerate software development by empowering teams. Joining our dynamic and fast-growing team, you will make an immediate impact on our product and customer success. Responsibilities: - Ownership of Large Enterprise Accounts: You will be the primary point of contact and relationship owner for large enterprise accounts within your territory. - Territory and Account Planning: Develop comprehensive territory and account plans, proactively drive outbound pipeline generation independently, and collaborate effectively with Business Development Representatives. - Ensure Successful Adoption: Ensure the seamless expansion of LaunchDarkly within these large enterprises through robust account management. Coordinate closely with pre-and-post sales engineering, customer success, and support teams to guarantee client satisfaction. - Elevate LaunchDarkly's Visibility: Increase LaunchDarkly's visibility and communicate our value

Security Analyst - Governance, Risk, and Compliance Remote - US About the Job: LaunchDarkly's Governance, Risk, and Compliance team is hiring a Security Analyst III to facilitate the definition, implementation, and operation of security and privacy programs at LaunchDarkly. LaunchDarkly is critical infrastructure. Our security team keeps it safe for the global systems that depend on us and the GRC team demonstrates that to earn the trust of our customers. As a member of the team, you'll drive initiatives to assess and reduce security risks to the company, advise stakeholders, and maintain compliance with the frameworks that we adhere to including ISO 27001, SOC 2 Type II, and FedRAMP. You'll report to the Director of Security and partner closely with stakeholders in Legal, Revenue, and other members of our security team. We expect you to bring a sharp point of view on where AI can take work off the team's plate and make our coverage deeper. Responsibilities: - Collaborate with stakeholders to design and operate security controls that comprise the LaunchDarkly GRC program - Use technology to automate compliance activities like gathering evidence and verifying controls - Operationalize the health and maturity of the program by tracking metrics based on quantitative and qualitative data - Drive progress towards results for GRC -related continuous improvement projects - Contribute to documentation for security standards, policies, and processes - Support audits and assessments with internal and external stakeholders - Work with product and infrastructure delivery teams on engineering projects related to GRC requirements

Senior Solutions Engineer - West Remote - US About the Job: We are looking for a talented Senior Solutions Engineer at LaunchDarkly. You will be a trusted technical advisor to our largest and most important Enterprise prospects and customers. This role is a critical part of the Enterprise sales strategy at LaunchDarkly, serving as a trusted technical advisor to sales working to both land new customers and expand existing customers. The ideal candidate will have deep expertise in supporting multiple verticals. An ideal candidate is curious, excels in active listening, quickly and effectively builds custom demos and solutions, and demonstrates profound technical expertise with a customer-centric focus. Responsibilities: - Drive technical discovery, architecture design, and PoC implementation throughout the pre-sales lifecycle. - Partner with Account Executives and Customer Success Managers to craft compelling technical value propositions. - Deliver high-impact demonstrations, workshops, and proposals tailored to C-level and technical stakeholders. - Cultivate trust and credibility with customers, identifying technical champions and positioning as a strategic advisor. - Liaise between customers and internal Product and Engineering teams to relay feedback and influence product roadmap. - Lead cross-regional technical initiatives and enhance SE tools, processes, and frameworks for global scalability. - Mentor junior team members, foster technical excellence, and share industry best practices across the SE team. - Maintain expert-level knowledge of LaunchDarkly's platform, integrations, industry trends, and emerging technologies. - Respond to RFPs, and manage technical environments to support enterprise sales motions. - Translate complex client requirements into scalable, sustainable, and technically

Senior Enterprise Account Executive - Central Remote - US Central About the Job: As a Senior Enterprise Account Executive, you will play a pivotal role in nurturing and expanding relationships with large enterprise accounts within your designated territory. You should possess exceptional business acumen, a customer-centric approach, and the self-motivation to thrive with minimal supervision. Moreover, you must be adaptable and proficient in wearing multiple hats as you take on this crucial responsibility. We have full confidence in your ability to make the right decisions and drive results autonomously. LaunchDarkly is a rapidly evolving software company with a strong mission and vision, powered by a diverse and talented team. Our mission is to accelerate software development by empowering teams. Joining our dynamic and fast-growing team, you will make an immediate impact on our product and customer success. Responsibilities: - Ownership of Large Enterprise Accounts: You will be the primary point of contact and relationship owner for large enterprise accounts within your territory. - Territory and Account Planning: Develop comprehensive territory and account plans, proactively drive outbound pipeline generation independently, and collaborate effectively with Business Development Representatives. - Ensure Successful Adoption: Ensure the seamless adoption of LaunchDarkly within these large enterprises through robust account management. Coordinate closely with pre-and-post sales engineering, customer success, and support teams to guarantee client satisfaction. - Elevate LaunchDarkly's Visibility: Increase LaunchDarkly's visibility and communicate our value proposition effectively to Vice Presidents and C-Suite executives within these large enterprises. - Collaboration with Solutions Engineers: Work closely with

Senior Product Designer, AI Configs Remote - US About the Job: LaunchDarkly's mission is to power teams to release, measure, and control software safely and at scale. AI tooling has evolved how software is built, but developers and their teams still need the same level of release consistency and confidence that what they're delivering to their customers is the right thing, maybe more than ever before. AI Configs is how we get there. It's the part of the LaunchDarkly platform that acts as the operational backbone for software products built with LLMs, including: configuration, evaluation, experimentation, observability, and release management in one workflow. AI Configs helps modern software teams configure confidently, ship gradually, observe, and improve continuously. As a Senior Product Designer at LaunchDarkly you'll work closely with another design peer on this product area, along with product management, engineering, product marketing and sales. You'll also be part of the larger UX team, focused on ensuring that the tools that we're building for our users are useful, beautiful, and forward-thinking. The product area you focus on will help our users to: - Configure models, prompts, tools, and multi‑agent flows without redeploying code. - Test and compare software behavior using offline evaluations and experiments. - Observe software performance in production, detect issues, and respond rapidly. - Build confidence that AI‑powered features are safe, reliable, and delivering value. You'll move fluidly between user research, problem framing, UX strategy, interaction and UI design, and iterative delivery. You'll regularly connect design decisions to business

Solutions Engineer - Sydney, Australia APAC - Australia About the Job: We are looking for a talented Solutions Engineer at LaunchDarkly. You will be a trusted technical advisor to our largest and most important Mid-Market and Corporate prospects and customers in the pre-sales process. This role is a critical part of the Mid-Market and Corporate sales strategy at LaunchDarkly, serving as a trusted technical advisor to sales working to both land new customers and expand existing customers. The ideal candidate will have deep expertise in supporting multiple verticals. An ideal candidate is curious, excels in active listening, quickly and effectively builds custom demos and solutions, and demonstrates profound technical expertise with a customer-centric focus. Ideally this candidate will reside in Sydney, Australia. Responsibilities: - Support technical discovery, contribute to architecture discussions, and build proof-of-concept implementations throughout the pre-sales lifecycle. - Partner with Account Executives and Customer Success Managers to craft compelling technical value propositions. - Deliver demonstrations, workshops, and proposals tailored to technical and business stakeholders. - Build strong customer relationships, identify key technical contacts, and serve as a reliable technical resource throughout the sales cycle. - Gather and relay customer feedback to internal Product and Engineering teams to help inform product direction. - Contribute to the improvement of SE tools, processes, and shared resources to support team effectiveness. - Share knowledge with peers and provide guidance to junior team members on technical topics and best practices. - Develop and maintain strong knowledge of LaunchDarkly's platform, integrations, and relevant industry

Full Stack Engineer, AgentControl Remote - US About the Job: As a Full Stack Engineer on LaunchDarkly's AgentControl team, you'll build critical systems such as the web application that customers interact with on a daily basis and distributed systems that power AI evaluations at scale. These systems enable customers to control, monitor, and optimize their agent's functionality. You'll primarily work in Go, Python, and Typescript and will work directly with other technologies and tools such as AWS, CockroachDB, and Datadog. LaunchDarkly's AgentControl team is on a mission to manage the complete software development lifecycle for shipping agents to production, from configuring to benchmarking to observing and beyond. This team has a huge opportunity ahead of it; we're growing fast and we need your help writing the next chapter in our story. Responsibilities: - Build and maintain scalable backend services and APIs that power the AI Configs product - Collaborate with internal stakeholders, including product managers, designers, and other LaunchDarkly engineering teams, to understand real-world challenges and improve GenAI workflows using our own platform. - Continuously optimize the performance, reliability, and scalability of our systems - Participate in architecture and design discussions, offering thoughtful input and collaborating with senior engineers to identify tradeoffs and make well-informed decisions - Keep up-to-date with the latest developments in the AI field and in software development best practices - Take ownership of code in production, participate in on-call rotations, and help improve the reliability and maintainability of our systems over time. Qualifications: - 5+ years

Mid-Market Account Executive - Australia APAC - Australia About the Job: We're looking for a strategic, customer-focused sales professional to help expand our Mid-Market Account Executive team at LaunchDarkly. In this role, you'll own the sales cycle-partnering with sales leadership, solutions engineers, and cross-functional teams to guide mid-market organizations through evaluation, purchase, and adoption of LaunchDarkly. If you thrive in a fast-paced, consultative sales environment, have a track record of closing mid-market deals, and are eager to make an impact, we want you on our team. This is a fantastic chance to join a fast-growing company and make a real impact. Responsibilities: - Strategic Pipeline Development: Proactively generate and manage outbound pipeline opportunities within accounts of up to 2,000 employees. - Ownership & Relationship Management: Build and nurture strong relationships with mid-market accounts, serving as their primary point of contact. - Territory & Account Planning: Develop and execute strategic plans to maximize growth and customer engagement within your territory. - Customer Success & Adoption: Drive successful adoption of LaunchDarkly by leveraging account management best practices and collaborating with pre- and post-sales engineering, customer success, and support teams. - Executive Engagement: Effectively communicate LaunchDarkly's value proposition to key stakeholders, including VP- and C-suite executives, to elevate brand awareness and drive decision-making. - Solution-Oriented Sales Approach: Collaborate closely with your Solutions Engineer to provide strategic business and technical insights that directly align with customer objectives, driving value and long-term success. - Cross-functional Collaboration: Work closely with internal teams-including customer success, support, marketing,

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