Consumer Reports jobs

Consumer Services Operational Risk Analyst Birmingham, AL - Regions Center posted: Posted Today

Associate Director, Consumer Marketing - OTC (Eye Care) Irvine, CA, United States Company Description: AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com . Follow @abbvie on X , Facebook , Instagram , YouTube , LinkedIn and Tik Tok . Job Description: Job Description The Associate Director, Consumer Marketing serves as the patient, brand, and product subject matter expert for Over-The-Counter (OTC) consumer business, driving overall brand performance through strategic, data-driven marketing across varied channels. Lead cross-functional collaboration and external agency management, implementing eCommerce strategies to bolster online reach, and consumer engagement. Key Responsibilities Lead brand strategy evolution, including value proposition, positioning, segmentation, and omni-channel strategy, with integration of eCommerce. Direct development and execution of creative consumer marketing tactics and omnichannel campaigns-including TV, digital, social, website, CRM, and eCommerce platforms. Collaborate extensively with external agencies and a broad range of internal stakeholders to ensure consistency, compliance, and excellence in brand messaging and marketing execution. Drive brand annual planning, representing direct-to-consumer (DTC) needs foremost, while ensuring digital commerce initiatives are incorporated as supportive growth channels. Oversee measurement, analytics, and optimization of marketing performance. Utilize KPIs for continuous campaign improvement and innovation. Support business development

Manager, Consumer Insights New York, New York, USA (Corporate Headquarters) posted: Posted 30+ Days Ago

Consumer & Market Insights Intern BOGOTA GENERAL OFFICE posted: Posted Yesterday

Senior Account Executive, US LCS, Consumer Services New York, New York, USA Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon. If you are interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you've come to the right place. As an Account Executive on our Consumer Services Advertising Sales team, you will report to a Sales Manager and use your 5-7 years of experience selling digital advertising solutions to Fortune 500 brands and their ad agencies to successfully grow the category's US revenues. You will manage a book of business comprised of accounts that serve clients across various life touchpoints - including Education, Fitness, Government, Food Delivery, and more. Your skill set is not category-focused; rather, you bring a business sales mindset with the ability to work backwards from the customer's business objectives and consultatively sell solutions across the Amazon ecosystem to improve the effectiveness of a customer's advertising goals, inclusive of Amazon DSP. With your broad and long-standing client-side and agency relationships within the digital

Consumer Insights Manager MUMBAI GENERAL OFFICE posted: Posted 10 Days Ago

Director Equity Research Analyst - Consumer 2 Locations posted: Posted Today

Associate Director, U.S. Immunology Consumer Marketing – Rheumatology Mettawa, IL, United States Company Description: About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com . Follow @abbvie on LinkedIn, Facebook , Instagram , X and YouTube. Job Description: The Associate Director for RINVOQ Consumer Marketing will be responsible for leading the launch planning, strategy and go-to-market execution for RINVOQ Systemic Lupus Erythematosus (SLE). The Associate Director will partner with key cross functional partners (professional, marketing analytics and business intelligence, CI, PA, medical affairs, medical and regulatory review, OEC, and legal) to identify and use insights and the patient journey to develop unbranded and branded stakeholder specific campaigns and messaging across multiple channels. This individual will also lead work with our strategic agency of record, and extended agency network. The Associate Director serves as the patient, brand, and product subject matter expert for consumer marketing within the organization. This role will report to the Consumer Director of RINVOQ Rheumatology. The Associate Director works closely with multiple commercial operations teams to ensure success in the development of strategy, creative, and execution plans including messaging, tactics, positioning, segmentation, omni channel ecosystems, creative development, media planning, measurement/analytics and

Shopper Marketer (Consumer Business Group) US, Minnesota, Maplewood posted: Posted 30+ Days Ago

Sr Principal Consultant – Consumer Services – NetSuite Advanced Customer Support (ACS) - Managed Services United States, US If you're a senior level NetSuite consultant with experience helping Consumer Services organizations drive operational excellence, business transformation, and customer success, and you're excited about the opportunity to help customers harness the power of AI to transform how they operate, NetSuite ACS is the place for you! Oracle NetSuite's Advanced Customer Support (ACS) team is seeking a seasoned consultant with expertise supporting Consumer Services organizations, including Commercial Services & Equipment Support providers, Automotive & Vehicle Services companies, Real Estate & Property Management organizations, Health, Wellness & Personal Care businesses, membership and subscription based businesses, and other consumer centric service organizations. Experience within Financial Services environments is also highly valued due to the strong alignment around customer operations, financial management, compliance, reporting, and process optimization. This direct hire position can be home office based in most major US and Canadian cities and requires minimal travel, as appropriate. Oracle NetSuite's Advanced Customer Support (ACS) team goes beyond traditional support by serving as a strategic partner in our customers' long term success. Through a combination of industry expertise, business process consulting, technical guidance, and AI powered innovation, we help customers continuously evolve their NetSuite environment, unlock new efficiencies, accelerate growth, and maximize the value of their investment. Our consultants work alongside customer leadership teams to identify opportunities, solve complex business challenges, and turn strategic objectives into measurable business outcomes. As part of the ACS team,

Brand & Consumer Manger with German BUCHAREST OFFICE posted: Posted Today

Working Student (f/m/d) - Consumer Products Region Europe | Country Germany | Internal Posting Location Walldorf We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. hat's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. What you'll build We are seeking a proactive and analytically-minded working student to support our team. This role involves conducting research, preparing presentations and supporting business planning and operations to drive revenue growth. The ideal candidate will be confident in proposing new ideas, synthesizing information, and presenting clear action plans to positively impact our business strategies. Responsibilities: Market Research: Conduct thorough market research to identify trends, opportunities, and threats that inform business strategies. Data Analysis: Collect, analyze, and interpret complex data from various sources to derive meaningful insights that support business planning. Business Planning: Assist in the development and updating of business plans, providing data-driven insights to support strategic decisions. Reporting: Prepare and present clear and concise reports and recommendations that directly impact revenue growth strategies. Customer Engagement Support: Res

Senior Customer Success Manager, US Consumer Broadband Funding Programs, Amazon Leo - US Consumer Bellevue, Washington, USA Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable broadband connectivity to customers beyond the reach of existing networks. From households to small businesses, schools, hospitals, and government agencies, Amazon Leo will serve communities and organizations operating in places without dependable internet access. Amazon Leo is seeking a Senior Customer Success Manager to lead consumer broadband funding programs, with a primary focus on the Broadband Equity, Access, and Deployment (BEAD) program. In this role, you will serve as the primary relationship owner for State Broadband Offices across the US, ensuring Amazon Leo's commitments are met, customers are set up for success, and program outcomes drive measurable impact for unserved and underserved communities. The ideal candidate brings deep experience managing complex, multi-stakeholder programs in telecommunications or public sector environments, with a proven ability to navigate ambiguity, build trust with government partners, and align cross-functional teams around shared goals. Key job responsibilities * Serve as the primary point of contact for state broadband offices, managing ongoing program execution, milestone tracking, and issue resolution to ensure Amazon Leo is a trusted and responsive partner throughout program lifecycle. * Own the end-to-end program delivery motion for consumer broadband funding broadband programs - from onboarding and deployment planning through compliance reporting, performance reviews, and long-term program health. * Develop and maintain data-driven customer success plans that align state partner goals with

Assistant Consumer & Brand Insight Manager Posting Country United Kingdom (GB) | Posting State/Province Staffordshire | Work Location Hybrid Requisition ID: 38869 We're looking for a Assistant Consumer and Brand Insight Manager / Research Assistant to join our team based in either Burton or London We're now looking to recruit an Assistant Consumer & Brand Insight Manager who'll support the team in providing the voice of the consumer within our brilliant marketing team. You'll run quantitative and qualitative research projects covering brand, communications, and new product development and assist in the running of larger consumer and category projects. You'll create summaries of existing research and secondary data on key topics and create reports from on-going sources. Key Responsibilities Translate stakeholder requests into questions which can be answered using a mixture of agile and traditional research techniques. Create clear summaries using existing research, secondary sources, and continuous data on key topics to improve stakeholder understanding. Manage the timely and efficient delivery of research projects. Enable the wider Category and Insight team in the delivery of larger research and strategic projects. Support research best practice by continually improving our ways of working. About You We're keen to hear from individuals who have experience in a similar role within beverages, FMCG or equivalent sectors. You'll have excellent analytical skills with the ability to interpret both qualitative and quantitative data, drawing insights from various research sources. You'll have experience in identifying tre

Product Manager - Consumer Applications Toronto - 200 Bay Street posted: Posted Yesterday

Salesforce Program Executive - Senior Director (Consumer Goods/ Retail) Georgia - Atlanta; Washington - Seattle; Illinois - Chicago; Texas - Austin; California - Irvine; New York - New York; Texas - Dallas; Indiana - Indianapolis Program Executive - Senior Director (Consumer Goods) is a highly experienced program management executive. They lead a team of Program/Project managers tasked with delivery for our most complex, enterprise-level customers. They may also lead a team of managers with direct reports. They are forward-thinking leaders responsible for hiring, building, and developing outstanding teams tasked with delivering the highest-quality customer-facing engagements. They also help ensure the success of these teams while securing the highest CSAT and business outcomes. The Program Executive is our most senior Program Manager role, designed for leaders who are fully dedicated to our largest, most complex, and most strategic engagements. They collaborate with other leaders to ensure consistent delivery best practices and influence the overall global Program Executive and delivery approach. They are responsible for meeting and exceeding business targets and providing leadership with accurate forecasts and metrics. They contribute to thought leadership and lead efforts to drive positive change, organizational initiatives, and methods forward with executive-level engagement. They take ownership and personal responsibility for implementing change despite opposition or barriers and confidently make decisions in conditions of uncertainty. They also partner with their respective Communities, leadership, and other stakeholders to create and refine delivery tools and processes. They are strong mentors who lead by example and embody the Salesforce values. Your

Finance Manager, JP Retail Finance Tokyo, JPN The Amazon Japan Consumer business is looking for a Finance Manager to join the Retail Finance Team. “Finance” in Amazon has similarities to 経営企画室・経営戦略本部 in Japanese companies in which you own a wide variety of planning and analysis responsibilities. This role will support retail products in the Amazon.co.jp e-commerce business and will partner with business leaders to drive topline growth and profitability, with a keen focus on our customers. This role is responsible for the controllership, analysis, planning, forecasting, and reporting for the responsible product family. It touches full P/L and will require understanding and strategizing selection, cost including end to end logistics options, and support breakthrough customer experience projects by leading financial analysts and partnering with senior business leaders. It is a unique opportunity with a broad scope to partner with teams critical to the customer experience for consumers in Japan. The ideal candidate will have a proven ability to lead and develop a strong team, provide analytical support for executive decision-making based on quantitative analyses, think strategically, and manage projects with multiple stakeholders. Responsibilities include: - Partner with Directors and Senior Managers to drive strategic initiatives and long term success - Develop financial and operational plans to achieve long-term business goals - Conduct business reviews, evaluate progress toward business goals, and communicate progress to senior management - Perform analyses and develop financial frameworks to identify opportunities for business improvement - Review and report monthly and quarterly financial and operational performance to

AVP Sales - Mid Market South Texas - Dallas; Illinois - Chicago; California - Irvine; Georgia - Atlanta Role Overview: Salesforce is seeking a transformational Area Vice President, Sales to serve as a key member and business leader to the Sales Leadership Team. This Area Vice President will be responsible for inspirational sales leadership and management of growth within the Consumer & Business Services Business Unit (Mid-Market), through aggressively growing top-line revenues and driving new business through the implementation of scalable, repeatable, structured systems and processes. Additionally, this leader will serve as a strong Business Leader, Customer Partner, and Talent Multiplier, and will have the personal drive and commitment to both understand and successfully navigate a fast-growing, global company striving towards continued market domination in an evolving marketplace. Responsibilities: Will help to set and implement Salesforce's Consumer & Business Services sales strategy. This executive will assume the leadership of a growing sales organization including Regional Vice Presidents (RVP), and Account Executives (AE) to help steer complex deal transactions Set and execute an aggressive customer acquisition strategy to generate growth in revenue and bookings Maintain key customer relationships and develop and implement strategies for expanding the company's commercial customer base within Consumer & Business Services. Maintain strong reporting and accountability against numbers, driving to exceed quotas, while developing and managing motivating incentive tools Act as a strategic thought leader and advisor to the SVP, Enterprise Sales, Consumer & Business Services Work closely with functions and other executives across the organization to

City Market The Kroger Co.

Prototype Security Investigator, Prototype Security Investigations Sunnyvale, California, USA The Amazon Security (AmSec) team is searching for a Security Industry Specialist for its Prototype Security Investigations team who is able to develop, implement and lead security projects and programs to support Amazon's prototype device teams. This position will provide security investigation support to all Amazon consumer electronic devices prior to release to the general public and support the overall prototype investigations posture for the Amazon Devices & Services Organization. The Amazon Devices Organization designs and engineers high-profile consumer electronics, including the best-selling Kindle family of products as well as devices like Fire tablets, Fire TV, Amazon Astro, and Amazon Echo. This role will have a global reach and focus to ensure consistent prototype security investigations are provided and executed to all prototypes reported as lost or misplaced. In this position, the Prototype Security Investigator will have regular engagement with all product lines of business to create and foster an engagement model to ensure security has a seat at the table with all Amazon Devices & Services Organization product lines. To be successful in this position, the Prototype Security Investigator must have the ability to understand the Amazon prototype development process, build strong relationships with key business teams, independently identify process failures, and provide suggested risk mitigation solutions. This role will have a region-wide reach and focus to ensure consistent prototype security investigations are provided and executed to all prototypes reported as lost or misplaced with a given geographical region. This

Customer Service Representative Kuala Lumpur posted: Posted Yesterday

Customer Service Representative II United States - Minnesota - St. Paul posted: Posted Yesterday

Customer Support Specialist Nashville, Tennessee posted: Posted Today

Channel Sales and Activation Manager Gurugram, Haryana, India; +1 more As a Channel Sales and Activation (CSA) Manager for India, you will be accountable for managing the day-to-day activities of Google's retail programs and field teams. You will be focusing on managing the performance of our large-scale in-store promoter program, including its associated Operational Expenditure (OPEX) and reporting. You will use your retail and sales expertise to lead the team to deliver on business goals across a complex set of product areas. You will have a solid foundation in retail operations and the ability to lead and influence partners and the broader organization. Oversee and manage the performance of the in-store promoter program to maximize the sell-out of Google devices and services. This includes setting performance targets, daily operations, driving like-for-like growth, and conducting Return on Investment (ROI) assessments of channel activities. Manage the OPEX Profit and Loss (P&L) for promoter and merchandising programs, including quarterly/annual budgeting, forecasting, and variance analysis. Manage third-party vendor relationships and performance against Service Level Agreements (SLAs). Build, coach, and guide the vendor CSA team. Ensure flawless execution of customer programs, experience roll-outs, and new product launches within partner retail stores. Drive the collection, analysis, and reporting of performance data and consumer insights to inform regional and global business decisions. Collaborate with India sales leads on short, mid, and long-term strategies to enhance sales, product placement, and consumer engagement. Minimum qualifications: Bachelor's degree or equivalent practical experience. 5 years of experience in retail management, field