CX2 jobs

CX Practitioner (Opex Leader) LOC5021 Planta G : Av. Finsa 3202, Parque Industrial FINSA 1 Santa Catarina, Nuevo León, México, 66350 posted: Posted 18 Days Ago

CXQO Associate, CXQO Noida, Uttar Pradesh, IND As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Amazon Physical Stores is more start-up than big-company, a group of entrepreneurial, perceptive, and creative leaders with innovation at our core. We're pushing the state of the art in helping customers shop in engaging, fast, and safe ways. To date we've created stores that let you use an app to enter, take what you want from our fresh selection, and go (Amazon Go); a smart shopping cart that uses computer vision algorithms and sensor fusion to let you skip the checkout line (Amazon Dash Cart); and contactless services that let you pay, enter or

Global CX Strategy Leader, Connected Products , Industry Specialists and Solutions (ISS); AWS Automotive & Manufacturing Detroit, Michigan, USA This is a rare opportunity to shape how the world's leading cloud provider defines the future of connected and AI enabled experiences across automotive and manufacturing industry. As the Leader of Connected Products Experience (CX) in the AWS Automotive and Manufacturing Business Unit, you own defining, documenting, as well as the execution of the strategy and roadmap for CX for the automotive and manufacturing industries within AWS. CX solutions address the end-to-end customer journey and experience for mobility, industrial, and consumer product users with smart products at its core. The customer journey includes pre-sales through post-sales service touchpoints across the entire product lifecycle. The CX domain addresses customers in passenger and commercial vehicle OEMs, logistics and rental fleet companies, dealerships, e-commerce, vehicle services, other mobility offerings, industrial and consumer goods producers, service providers, and value-added ecosystem players. As a leader for CX, you will be responsible for translating customer business needs into business value using AWS Services and Solutions. You will accelerate industry transformation by helping customers deliver unparalleled customer experiences using AWS technologies. As the leader, you will be responsible for business development, technical strategy, partner strategy, solutions, and go-to-market for CX for global scaling. You work closely with stakeholders across AWS to ensure the strategy remains relevant and aligned with fast-paced dynamics of the automotive, manufacturing, consumer markets and the technology landscape. The strategy should cover the near-term, outlining

Software Development Engineer (SDE II), AWS CX - EC2 Core / Outposts Consoles Arlington, Virginia, USA Join our team as a Software Development Engineer (SDE II), where you'll build and enhance management console experiences that help AWS customers optimize their cloud infrastructure and costs at scale. Our team owns critical EC2/Outposts console workflows that enable customers to efficiently manage their network and compute resources - tools that directly impact how organizations run their workloads on AWS. As an SDE II, you'll focus on creating exceptional frontend experiences using modern web technologies like React and TypeScript. You'll work across the full development lifecycle - from collaborating with service teams and UX designers on feature requirements, to implementing scalable, accessible, and performant user interfaces, to ensuring operational excellence through monitoring and automation. Your work will directly impact how millions of AWS customers interact with their cloud infrastructure daily. We're looking for engineers who are passionate about crafting intuitive user experiences, writing clean and maintainable code, and want to own problems end-to-end. You'll have the opportunity to influence our roadmap, mentor team members, and drive technical decisions that shape the future of AWS Console experiences. If you're excited about building high-impact customer-centric solutions and want to work in an environment that values predictable performance, rapid iteration, and creative problem-solving across organizational boundaries, this is the place for you. Key job responsibilities * Design and implement user interfaces for AWS Console experiences using modern web technologies including React, TypeScript, and related frontend frameworks to

Software Development Engineer (SDE II), AWS CX - EC2 Core / VPC Consoles Arlington, Virginia, USA Join our team as a Software Development Engineer (SDE II), where you'll build and enhance management console experiences that help AWS customers optimize their cloud infrastructure and costs at scale. Our team owns critical EC2/VPC console workflows that enable customers to efficiently manage their network and compute resources - tools that directly impact how organizations run their workloads on AWS. As an SDE II, you'll focus on creating exceptional frontend experiences using modern web technologies like React and TypeScript. You'll work across the full development lifecycle - from collaborating with service teams and UX designers on feature requirements, to implementing scalable, accessible, and performant user interfaces, to ensuring operational excellence through monitoring and automation. Your work will directly impact how millions of AWS customers interact with their cloud infrastructure daily. We're looking for engineers who are passionate about crafting intuitive user experiences, writing clean and maintainable code, and want to own problems end-to-end. You'll have the opportunity to influence our roadmap, mentor team members, and drive technical decisions that shape the future of AWS Console experiences. If you're excited about building high-impact customer-centric solutions and want to work in an environment that values predictable performance, rapid iteration, and creative problem-solving across organizational boundaries, this is the place for you. Key job responsibilities * Design and implement user interfaces for AWS Console experiences using modern web technologies including React, TypeScript, and related frontend frameworks to

Software Dev Engineer (SDE II), AWS CX - EC2 Core / Outposts Console Arlington, Virginia, USA Join our team as a Software Development Engineer (SDE II), where you'll build and enhance management console experiences that help AWS customers optimize their cloud infrastructure and costs at scale. Our team owns critical EC2/Outposts console workflows that enable customers to efficiently manage their network and compute resources - tools that directly impact how organizations run their workloads on AWS. As an SDE II, you'll focus on creating exceptional frontend experiences using modern web technologies like React and TypeScript. You'll work across the full development lifecycle - from collaborating with service teams and UX designers on feature requirements, to implementing scalable, accessible, and performant user interfaces, to ensuring operational excellence through monitoring and automation. Your work will directly impact how millions of AWS customers interact with their cloud infrastructure daily. We're looking for engineers who are passionate about crafting intuitive user experiences, writing clean and maintainable code, and want to own problems end-to-end. You'll have the opportunity to influence our roadmap, mentor team members, and drive technical decisions that shape the future of AWS Console experiences. If you're excited about building high-impact customer-centric solutions and want to work in an environment that values predictable performance, rapid iteration, and creative problem-solving across organizational boundaries, this is the place for you. Key job responsibilities * Design and implement user interfaces for AWS Console experiences using modern web technologies including React, TypeScript, and related frontend frameworks to

Senior Solutions Consultant, CXO (Customer Experience Orchestration) 2 Locations posted: Posted 22 Days Ago

CX Engineer CAI23: Carrier-Indianapolis, 7310 West Morris Street, Indianapolis, IN, 46231 USA posted: Posted 14 Days Ago

Software Development Engineer, Trust CX Innovations&AI Policy Bengaluru, Karnataka, IND About the Team Amazon's Devices & Services Trust CX Innovations team is building the future of responsible AI for consumer devices. We deliver privacy-first, accessible, and trustworthy AI experiences that millions of customers use daily across Amazon's device ecosystem-including Alexa, Echo, and other ambient computing products. Our mission is to ensure that as we push the boundaries of generative AI innovation, we maintain Amazon's high bar for customer trust, privacy, inclusion, and accessibility. Role Overview We are seeking an exceptional Software Development Engineer II to build the foundational systems and consumer-facing features that enable trustworthy AI experiences at scale. You will partner closely with our Principal Engineers and Managers to design and implement privacy-preserving AI architectures, responsible AI frameworks, and accessibility features that set the standard for consumer AI products. This is a high-impact role where you'll tackle complex technical challenges at the intersection of AI innovation and customer trust-balancing performance with privacy, building explainable AI systems, and creating guardrails that protect customers while enabling delightful experiences. Key job responsibilities What You'll Build Privacy-Preserving AI Systems: * Design and implement federated learning and differential privacy techniques for on-device and hybrid AI architectures * Build privacy-preserving data pipelines that minimize data collection while maintaining model quality * Create consent management frameworks and data minimization systems that give customers control * Architect on-device vs. cloud processing trade-offs that optimize for both privacy and performance Consumer-Facing Trust Features: * Develop explainable AI interfaces

CX Digital and Tech Bengaluru, India posted: Posted 30+ Days Ago

Software Development Engineer II, Devices & Services Trust CX Innovations Bellevue, Washington, USA Amazon's Devices & Services Trust CX Innovations team builds responsible AI for consumer devices. We deliver privacy-first, accessible, and trustworthy AI experiences across Amazon's device ecosystem-Alexa, Echo, and ambient computing products. Our mission: push the boundaries of generative AI innovation while maintaining Amazon's high bar for customer trust, privacy, inclusion, and accessibility. Build foundational systems and consumer-facing features that enable trustworthy AI experiences at scale. Partner with our Product Manager-Technical to design privacy-preserving AI architectures, responsible AI frameworks, and accessibility features. Tackle complex technical challenges at the intersection of AI innovation and customer trust. Key job responsibilities What You'll Build - Architect on-device vs. cloud processing trade-offs that optimize for privacy and performance - Design and implement federated learning and differential privacy techniques for hybrid AI architectures - Develop AI evaluation frameworks to measure model quality, safety, and bias across diverse customer populations - Build observability and monitoring systems for AI performance, hallucination detection, and trust metrics - Implement WCAG 2.1 AA and Section 508 compliance for AI-powered interfaces across voice, visual, and multimodal experiences - Create explainable AI interfaces and transparency controls that show customers what data is used and how - Build privacy dashboards and consent management frameworks that give customers control Key Technical Challenges - Latency vs. Privacy: Optimize response times while maintaining strong privacy guarantees through on-device processing and selective cloud offloading - AI Safety at Scale: Reduce hallucinations to <1% while maintaining

Data Engineer II, NAST CX Tech Bellevue, Washington, USA The NAST Customer Experience (CX) Tech team is looking for a Data Engineer II to build and scale the data infrastructure that powers operational intelligence for Amazon's North American Surface Transportation (NAST) Linehaul network. You will design data pipelines, build analytical platforms, and develop AI-powered tools that operations leaders use daily to monitor performance, identify root causes, and drive decisions across a network that moves millions of packages every day. This is a high-impact role where your work directly shapes how leadership understands and acts on metrics like Delivery Estimate Accuracy (DEA), Process Failure Rate (Xenith), and trailer inspection quality (VTI). You will work across the full data stack from ingestion and transformation to AI tools and front-end delivery using AWS-native services and modern data tools and technologies. Key job responsibilities You will design and maintain scalable data pipelines that ingest and transform operational metrics from sources like Andes, Datanet, and Redshift using SparkSQL, Cradle, and AWS services (Glue, Lambda, S3, Step Functions). You will build and extend AI-powered analytical applications using AWS Bedrock, DynamoDB, and Python that generate automated performance summaries and insights. You will own data modeling for new metric onboarding, drive migration of legacy SQL workloads to modern platforms, manage infrastructure-as-code with AWS CDK across gamma and production environments, and implement monitoring, alerting, and validation frameworks to ensure pipeline reliability. You will collaborate with operations leaders and data scientists to translate business needs into data solutions that scale.

CX SE FY25 Sao Paulo, Brazil posted: Posted 30+ Days Ago

Principal Software Engineer, Go-To-Market (GTM) and CX Products Office - USA - CA - Headquarters posted: Posted 21 Days Ago

Executive Communications Manager, CXO Sales 2 Locations posted: Posted 16 Days Ago

Sr. Technical Program Manager, EC2 CCX Seattle, Washington, USA Amazon Elastic Compute Cloud (Amazon EC2) is a web service that provides secure, resizable compute capacity in the cloud. It is designed to make web-scale cloud computing easier and more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is to ensure the right capacity is available for customers through forecasting, planning, guidance and execution, especially for large unpredictable scaling events. The EC2 CCX team is searching for a passionate, driven, and talented Senior Technical Program Manager to help make high velocity decisions under circumstances that can at times be ambiguous. This customer facing role includes driving key initiatives that support goals/KPIs that are measured and reported to executive leadership. As the business of cloud computing grows increasingly technologically complex, it also brings new opportunity to drive capital efficiency and ensure the right decisions are getting made to the delight of our customers. Additional responsibilities include driving process improvements and collaborating with engineering organizations to build new technologies that automate various aspects of EC2 Capacity planning. From Day 1, Senior Technical Program Managers are given ownership and the autonomy to think strategically and make data driven decisions, along with the ability to drive significant impact on the customer experience as well as the business. This role requires working with professionals in many different domains including Engineering, Product Management, Supply Chain, and Finance along with high visibility to senior leaders at AWS. Basic Qualifications: -

Principal TPM, EC2 CCX Seattle, Washington, USA Amazon Elastic Compute Cloud (Amazon EC2) is a web service that provides secure, resizable compute capacity in the cloud. It is designed to make web-scale cloud computing easier and more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is to ensure the right capacity is available for customers through forecasting, planning, guidance and execution, especially for large unpredictable scaling events. The EC2 CCX team is searching for a passionate, driven, and talented technical program manager to own customer planning for AWS Trainium, the machine learning chip that AWS purpose built for deep learning training. This role serves as EC2's primary POC for managing demand intake, organizing supportability scenarios to influence VP+ business decisions, and ensuring infrastructure and EC2 teams execute against global commitments. This customer facing role includes driving key initiatives that support goals/KPIs that are measured and reported to executive leadership. As the business of cloud computing grows increasingly technologically complex, it also brings new opportunity to drive capital efficiency and ensure the right decisions are getting made to the delight of our customers. Additional responsibilities include driving process improvements and collaborating with engineering organizations to build new technologies that automate various aspects of EC2 Capacity planning. From Day 1, Technical Program Managers are given ownership and the autonomy to think strategically and make data driven decisions, along with the ability to drive significant impact on the customer experience as well as the business.

Senior Software Engineer II, DevEx, OPX Remote - Canada; Remote - US Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: Samsara is hiring a Senior Software Engineer II to join our Operational Excellence (OPX) team within the Developer Experience organization. DevEx is responsible for the engineering environment that a globally distributed engineering org relies on every day, from build and deploy systems to development tooling and AI-assisted workflows that help teams move quickly and confidently. Within DevEx, the Operational Excellence (OPX) team keeps production healthy at scale. We provide engineering teams the platform capabilities, observability tooling, automated

C,C++,Linux, RDK Development Engineer 2 India - Chennai, Comcast India Engineering Cent posted: Posted 2 Days Ago

Computer Scientist 2 (C++) Noida posted: Posted 4 Days Ago

Computer Scientist 2 (C++) Noida posted: Posted 30+ Days Ago

Principal Applications Engineer 2 Locations posted: Posted 26 Days Ago

Principal Customer Application Engineer 2 Locations posted: Posted 17 Days Ago

Technician Area 2 Nijmegen posted: Posted 6 Days Ago