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Global CX Strategy Leader, Connected Products , Industry Specialists and Solutions (ISS); AWS Automotive & Manufacturing

Amazon - Detroit, Michigan, USA

Posted Mar 6, 2026

Benefits

Parental leave
6 weeks From the posting source checked Jun 20, 2026
Non-birth-parent leave
6 weeks From the posting source checked Jun 20, 2026
Family-building benefits
  • Fertility benefits: Offered From the posting source checked Jun 20, 2026
  • Adoption assistance: Offered From the posting source checked Jun 20, 2026
  • Surrogacy assistance: Not verified
Mental health support
Offered From the posting source checked Jun 20, 2026
Relocation assistance
Not verified
Childcare support
Offered From the posting source checked Jun 20, 2026
Learning budget
Not verified
Verification
Source-linked checked Jun 7, 2026
Salary
$148K-$200K From the posting source checked Jun 20, 2026
401(k) match
Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)
$61,842 U.S. median for this role
Projected growth (BLS Employment Projections)
+1.9% - Slower

181% above the BLS role benchmark for operations aggregate.

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Operations From the posting source checked Jun 20, 2026
Seniority
Mid From the posting source checked Jun 20, 2026

Schedule

Shift type
Not verified
Weekend work
Not verified

Company

Company stage
Public-company From the posting source checked Jun 20, 2026
Equity
Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter
Not verified
Assessment
Not verified
Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

Global CX Strategy Leader, Connected Products , Industry Specialists and Solutions (ISS); AWS Automotive & Manufacturing Detroit, Michigan, USA This is a rare opportunity to shape how the world's leading cloud provider defines the future of connected and AI enabled experiences across automotive and manufacturing industry. As the Leader of Connected Products Experience (CX) in the AWS Automotive and Manufacturing Business Unit, you own defining, documenting, as well as the execution of the strategy and roadmap for CX for the automotive and manufacturing industries within AWS. CX solutions address the end-to-end customer journey and experience for mobility, industrial, and consumer product users with smart products at its core. The customer journey includes pre-sales through post-sales service touchpoints across the entire product lifecycle. The CX domain addresses customers in passenger and commercial vehicle OEMs, logistics and rental fleet companies, dealerships, e-commerce, vehicle services, other mobility offerings, industrial and consumer goods producers, service providers, and value-added ecosystem players. As a leader for CX, you will be responsible for translating customer business needs into business value using AWS Services and Solutions. You will accelerate industry transformation by helping customers deliver unparalleled customer experiences using AWS technologies. As the leader, you will be responsible for business development, technical strategy, partner strategy, solutions, and go-to-market for CX for global scaling. You work closely with stakeholders across AWS to ensure the strategy remains relevant and aligned with fast-paced dynamics of the automotive, manufacturing, consumer markets and the technology landscape. The strategy should cover the near-term, outlining

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