Software Dev Engineer II, Prime MG Tech - Customer Experience Engineering

Benefits

Parental leave

Not verified not verified - source not recorded; timestamp not recorded

Non-birth-parent leave

Not verified not verified - source not recorded; timestamp not recorded

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

Not verified not verified - source not recorded; timestamp not recorded

Was this benefit information wrong? Tell us.

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Software Dev Engineer II, Prime MG Tech - Customer Experience Engineering Vancouver, British Columbia, CAN Ever wondered what powers the content experiences seen by hundreds of millions of Prime members across every Amazon marketplace on the planet? Prime Customer Experience Engineering (CXE) provides the governance and technical backbone for the development lifecycle of every Prime experience, spanning the CX layer and the wiring that connects it to the data sources behind it. We own the core framework for building and maintaining Prime CX widgets and the content experimentation systems for every Prime experience. Together, these systems power Prime CXs across functions like acquisition, onboarding, engagement, and retention, across channels including .com, email, notification, text, and WhatsApp - ensuring Prime-owned CXs, which drive roughly 70% of Prime member growth, scale consistently and reliably. Within CXE, the CX Authoring team owns the content infrastructure layer - the self-service platforms, tools, and frameworks that enable teams across Prime to create, configure, localize, and deploy customer experiences at global scale without deep engineering expertise. We're building an AI-native framework that is fundamentally reimagining how Amazon creates customer experiences. Our vision is bold: compress CX development from weeks of manual effort down to hours of AI-assisted generation with human-in-the-loop validation - pioneering design-to-code GenAI workflows, automated content generation, intelligent compliance checking, and multi-agent orchestration. Our north star? Anyone can create world-class Prime experiences without writing code, AI handles localization and optimization automatically, and launch timelines collapse from weeks to days - across all Prime marketplaces

Read the full description at www.amazon.jobs. FewerJobs shows a source-linked preview and links to the original posting.